Construction innovation is an important but contested concept, both in industry practice and academic reflection and research. A fundamental reason for this is the nature of the construction industry itself: the industry and the value creation activities taking place there are multi-disciplinary, heterogeneous, distributed and often fragmented. This book takes a new approach to construction innovation, revealing different perspectives, set in a broader context. It coalesces multiple theoretical and practice-based views in order to stimulate reflection and to prepare the ground for further synthesis. By being clear, cogent and unambiguous on the most basic definitions, it can mobilise a plurality of perspectives on innovation to promote fresh thinking on how it can be studied, enabled, measured, and propagated across the industry. This book does not gloss over the real-life complexity of construction innovation. Instead, its authors look explicitly at the challenges that conceptual issues entail and by making their own position clear, they open up fresh intellectual space for reflection. Construction Innovation examines innovation from different positions and through different conceptual lenses to reveal the richness that the theoretical perspectives offer to our understanding of the way that the construction sector actors innovate at both project and organizational levels. The editors have brought together here leading scholars to deconstruct the concept of innovation and to discuss the merits of different perspectives, their commonalities and their diversity. The result is an invaluable sourcebook for those studying and leading innovation in the design, the building and the maintenance of our built environment.

What seafood dish is the favourite of both Neil and Emma?Who seems tough, but is easily hurt?In series one Rikki agrees to have a relationship with Zane. Under what condition?Amaze your friends and family with all things related to the H2O: Just Add Water tv series. If you know your tv series, there are 280+ questions sure to riddle even the most die hard fan! Ready to take the challenge? H2O: Just Add Water Trivia Quiz Book today!

This book provides the latest viewpoints of scientific research in the field of e-business. It is organized into three sections: “Higher Education and Digital Economy Development”, “Artificial Intelligence in E-Business”, and “Business Intelligence Applications”. Chapters focus on China’s higher education in e-commerce, digital economy development, natural language processing applications in business, Information Technology Governance, Risk and Compliance (IT GRC), business intelligence, and more.

This book gathers the proceedings of the 7th International Conference, with the theme “Culture and Tourism in a Smart, Globalized and Sustainable World,” held on Hydra Island, Greece, on June 17–19, 2020, published with the support of the International Association of Cultural and Digital Tourism. Highlighting the contributions made by numerous writers to the advancement of tourism research, this book presents a critical academic discourse on sustainable practices in the smart tourism context, improving readers’ understanding of, and stimulating future debates in, this critical area. In addition to the knowledge economy and the concept of smart destinations, the book addresses new modes of tourism management and development, as well as emerging technologies, including location-based services, the Internet of things, smart cities, mobile services, gamification, digital collections and the virtual visitor, social media, social networking, and augmented reality.

Featuring case studies from the industrial and tourism sectors, this book provides an interdisciplinary perspective on the effect of total quality management on business and innovation strategies. The principles of Total Quality Management (TQM) have been widely researched and analyzed as an essential tool for businesses to compete in a globalized economy. This book presents the latest research on the applications of TQM across different functions such as customer service, human resources management and cost control. It demonstrates how the utilization of TQM tools, such as the SERVQUAL model, Eco-Management and Audit Scheme (EMAS), High Involvement Practices (HIWP) and the EFQM excellence model, impacts a firm’s performance, enhances productivity and innovation and reduces cost, thereby allowing them to compete more effectively in the global market. Building on the extensive literature on the relationship between TQM and business performance, the authors argue that quality acts as a powerful competitive tool that companies should embrace in their corporate strategy. By promoting activities that result in greater efficiency, improved control and management of the organization (internal quality), firms can achieve significant improvement in customer satisfaction, employee satisfaction, social impact and business results (external quality) and exceed expectations in these areas.

This book analyzes the changes brought on to economic and business activities in Latin America due to the new scenarios, environments and social dynamics the world is facing as a result of the COVID-19 pandemic, at both micro- and macroeconomic levels. Recent changes to working environments has brought discussions on work-life balance to the forefront, and creating support mechanisms to attract and retain the next generation of workers has become a primary focus for talent managers. At an industry level, there are expectations that once the crisis passes, there will be massive capital inflows toward ESG investments in emerging markets driving the transformation of companies. Consequently, ESG business models will have a cascading effect in the whole supply chain (upstream, midstream and downstream) and will generate greater value for all stakeholders. At the same time, technologies of the fourth industrial revolution, such as Blockchain and Artificial Intelligence, have gradually been adopted by companies leading the charge in ESG business models. The financial sector has taken the lead in these two technologies, but the challenge generated by the COVID-19 pandemic forced other sectors to innovate rapidly in order to remain afloat. Using empirical and theoretical frameworks, the contributors in this book identify the most attractive alternatives to benefit consumers in an adverse environment like the one the world is facing as a result of the COVID-19 pandemic, which while posing a significant challenge for most industries, has also created new opportunities for innovation and ingenuity, analyzing case studies from the coffee and medical tourism sectors in particular.