Gossip is a complex and ubiquitous phenomenon, widely found and variously practiced. Gossip and Organizations provides the reader with an analysis of gossip and informal knowledge across different national, organizational and cultural contexts, drawing upon empirical findings and the author's experiences of researching gossip in nursing and healthcare organizations and higher educational institutions. Kathryn Waddington aims to dispel once and for all the myth that women gossip and men have conversations, shattering the illusion that gossip at work is trivial talk. This book challenges the assumption that gossip is a problem that should be discouraged. While there is undoubtedly a dark side to gossip, Kathryn Waddington argues that paying closer attention to gossip as organizational communication and knowledge enables exploration of other ways of seeing, interpreting and understanding organizations. Gossip is not merely an impediment of organizing, it is a form of organizing which shapes perceptions and actions, and can forewarn managers of future failure in organizational systems. The complexity of gossip is such that a of range inter-disciplinary explanations is necessary in order to account for this form of communication and knowledge across multiple levels and spaces in and around organizations. Waddington provides a new evidence-based framework incorporating ethics, emotion, identity, sensemaking and power as a guide future research, theorizing and critical reflective and reflexive practice in the field of organizational gossip.

Gossip is a complex and ubiquitous phenomenon, widely found and variously practiced. Gossip and Organizations provides the reader with an analysis of gossip and informal knowledge across different national, organizational and cultural contexts, drawing upon empirical findings and the author's experiences of researching gossip in nursing and healthcare organizations and higher educational institutions. Kathryn Waddington aims to dispel once and for all the myth that women gossip and men have conversations, shattering the illusion that gossip at work is trivial talk. This book challenges the assumption that gossip is a problem that should be discouraged. While there is undoubtedly a dark side to gossip, Kathryn Waddington argues that paying closer attention to gossip as organizational communication and knowledge enables exploration of other ways of seeing, interpreting and understanding organizations. Gossip is not merely an impediment of organizing, it is a form of organizing which shapes perceptions and actions, and can forewarn managers of future failure in organizational systems. The complexity of gossip is such that a of range inter-disciplinary explanations is necessary in order to account for this form of communication and knowledge across multiple levels and spaces in and around organizations. Waddington provides a new evidence-based framework incorporating ethics, emotion, identity, sensemaking and power as a guide future research, theorizing and critical reflective and reflexive practice in the field of organizational gossip.

The premise of this book is that research into gossip, organization, and work is an important idea whose time has come. A key feature of the book is the inclusion of ‘practice points’ showing how – and where – theory and/or research intersect with practice and vice versa. They are intended as signposts to future thinking and theorizing, tempting readers to venture outside of their ‘home’ disciplines and territories, conceptual comfort zones, and methodological mindsets. The overall aim of the book is to: (i) provide enough information for readers to decide where they might want to go next; (ii) offer some theoretical directions and ethical principles; and (iii) make suggestions regarding what academic-practitioner tools and techniques will help them along the way, including arts-based and mixed-methods research that focuses on real-world lived experience(s) of gossip. It will be relevant to researchers at all stages of their career: from students at the start of their academic journey, to ‘seasoned’ scholars with more extensive experience. The book is also intended to be readable and relevant to practitioners with academic interests, who seek to reflect critically upon, and develop, their practice in times of turbulence and change and in the COVID-19 era.

Gossip and reputation are core processes in societies and have substantial consequences for individuals, groups, communities, organizations, and markets.. Academic studies have found that gossip and reputation have the power to enforce social norms, facilitate cooperation, and act as a means of social control. The key mechanism for the creation, maintenance, and destruction of reputations in everyday life is gossip - evaluative talk about absent third parties. Reputation and gossip are inseparably intertwined, but up until now have been mostly studied in isolation. The Oxford Handbook of Gossip and Reputation fills this intellectual gap, providing an integrated understanding of the foundations of gossip and reputation, as well as outlining a potential framework for future research. Volume editors Francesca Giardini and Rafael Wittek bring together a diverse group of researchers to analyze gossip and reputation from different disciplines, social domains, and levels of analysis. Being the first integrated and comprehensive collection of studies on both phenomena, each of the 25 chapters explores the current research on the antecedents, processes, and outcomes of the gossip-reputation link in contexts as diverse as online markets, non-industrial societies, organizations, social networks, or schools. International in scope, the volume is organized into seven sections devoted to the exploration of a different facet of gossip and reputation. Contributions from eminent experts on gossip and reputation not only help us better understand the complex interplay between two delicate social mechanisms, but also sketch the contours of a long term research agenda by pointing to new problems and newly emerging cross-disciplinary solutions.

What does it take to succeed? This question has fueled a long-running debate. Some have argued that humans are fundamentally competitive, and that pursuing self-interest is the best way to get ahead. Others claim that humans are born to cooperate and that we are most successful when we collaborate with others. In FRIEND AND FOE, researchers Galinsky and Schweitzer explain why this debate misses the mark. Rather than being hardwired to compete or cooperate, we have evolved to do both. In every relationship, from co-workers to friends to spouses to siblings we are both friends and foes. It is only by learning how to strike the right balance between these two forces that we can improve our long-term relationships and get more of what we want. Here, Galinsky and Schweitzer draw on original, cutting edge research from their own labs and from across the social sciences as well as vivid real-world examples to show how to maximize success in work and in life by deftly navigating the tension between cooperation and competition. They offer insights and advice ranging from: how to gain power and keep it, how to build trust and repair trust once it’s broken, how to diffuse workplace conflict and bias, how to find the right comparisons to motivate us and make us happier, and how to succeed in negotiations – ensuring that we achieve our own goals and satisfy those of our counterparts. Along the way, they pose and offer surprising answers to a number of perplexing puzzles: when does too much talent undermine success; why can acting less competently gain you status and authority, where do many gender differences in the workplace really come from, how can you use deception to build trust, and why do you want to go last on American Idol and in many interview situations, but make the first offer when negotiating the sale of a new car. We perform at our very best when we hold cooperation and competition in the right balance. This book is a guide for navigating our social and professional worlds by learning when to cooperate as a friend and when to compete as a foe—and how to be better at both.

This is the second part of the two-volume set (LNCS 8023-8024) that constitutes the refereed proceedings of the 5th International Conference on Cross-Cultural Design, held as part of the 15th International Conference on Human-Computer Interaction, HCII 2013, held in Las Vegas, USA in July 2013, jointly with 12 other thematically similar conferences. The total of 1666 papers and 303 posters presented at the HCII 2013 conferences was carefully reviewed and selected from 5210 submissions. These papers address the latest research and development efforts and highlight the human aspects of design and use of computing systems. The papers accepted for presentation thoroughly cover the entire field of human-computer interaction, addressing major advances in knowledge and effective use of computers in a variety of application areas. This two-volume set contains 113 papers. The papers in this volume focus on the following topics: cultural issues in business and industry; culture, health and quality of life; cross-cultural and intercultural collaboration; culture and the smart city; cultural differences on the Web.