If you run a small business, you know how important customer relationship management, or CRM, can be to your bottom line. And you know it can be a bit daunting. Well, not with GoldMine and GoldMine 8 For Dummies! GoldMine is business software designed to help you organize your contacts, track activities, schedule appointments, create reports that tell you how you’re doing, and make accurate business projections. GoldMine 8 is completely revised to make it more useful than ever, once you get the hang of it. That’s where GoldMine For Dummies comes to the rescue! Written by an authorized GoldMine trainer, this guide shows you how to: Set up GoldMine 8 and customize it for your business Create, view, and update customer records Schedule activities and manage leads Monitor your marketing efforts and see what’s working Predict sales based on past results Work with GoldMine’s e-mail system Organize and distribute information Access GoldMine from outside your office Integrate GoldMine with your company Web site Even if you’ve used a previous version of GoldMine, you’ll find some big changes in this newest revision, but GoldMine 8 For Dummies makes it easy to get up to speed. When you’ve read this book and discovered how GoldMine can help you keep track of your clients, reduce costs, and improve efficiency, you’ll think you’ve hit the motherlode!

Do you need help with time management? Need to better manage your time at work or at home? Feel like there are never enough hours in the day? Successful Time Management For Dummies delivers practical solutions for getting organized, working better and faster, reducing stress, and getting rid of time-wasting distractions. You’ll find out how to eliminate late nights at the office and spend more time with your family, friends, or even just yourself! This authoritative, plain-English guide shows you how to set yourself up for success, overcome common time management obstacles, and focus your efforts on your most important tasks and objectives. It explains how to determine the value of your time, provides fantastic tips on streamlining your workspace to speed up the flow, and even helps you minimize or eliminate interruptions from your workday. You’ll discover how to: Assess your strengths and weaknesses and establish goals Create a routine and make the most of time-saving technology Prioritize daily efforts, block off time, plug in to-do items Grasp the time-equals-money concept and boost your hourly income Create an environment that fosters solid focus and establish boundaries Eliminate time-wasting behaviors and promote time-efficient habits Reduce stress and anxiety Say goodbye late nights at the office and enjoy your leisure time more At work or at play, don’t let time pass you by. Get Successful Time Management For Dummies and make the most of every precious minute!

Practical guidance on thriving-and surviving-in the workplace Are you worried about losing your job? Are you retired but forced to re-enter the workforce to keep up with the rising cost of living? Do you find yourself lucky to have a job at all, no matter how difficult or unpleasant the environment may be? Thriving in the Workplace All-In-One For Dummies gives people of all ages, in any job, and in any type of workplace the information, tips, and advice needed to boost professional value, increase job security, and manage stress. Inside this comprehensive book, you'll get friendly and practical guidance on dealing with a your boss; becoming self-motivated by setting effective goals; dealing with coworkers' attitudes; earning a better performance review, raise, or promotion; handling challenging customers; thriving amidst change; increasing morale and productivity; and much more! Proven tips, tools, and techniques to help employees at all levels Information on business ethics, negotiating, effective communication, success, and managing The most comprehensive guide of its kind Thriving in the Workplace All-In-One For Dummies is the ultimate career bible that will help you survive and thrive at work!

Two complete eBooks for one low price! Created and compiled by the publisher, this business skills bundle brings together two important titles in one, e-only bundle. With this special bundle, you’ll get the complete text of the following two titles: Business Etiquette For Dummies, 2nd Edition Make no mistake, etiquette is as important in business as it is in everyday life and it is a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2nd Edition, keeps you on your best behavior in any business situation. This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today’s diverse and complex business environment with great success. You’ll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You’ll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Along the way, you’ll discover how to: make a great first impression, meet and greet with ease, be a good company representative, practice proper online etiquette, adapt to the changing rules of etiquette, deal with difficult personalities without losing your cool, become a well-mannered traveler, develop good relationships with your peers, staff, and superiors, give compliments and offer criticism, and respect physical, racial, ethnic, and gender differences at work . You’ll also learn the difference between casual Friday and sloppy Saturday as well as cubicle courtesy. Successful Time Management For Dummies Do you need help with time management? Need to better manage your time at work or at home? Feel like there are never enough hours in the day? Successful Time Management For Dummies delivers practical solutions for getting organized, working better and faster, reducing stress, and getting rid of time-wasting distractions. You’ll find out how to eliminate late nights at the office and spend more time with your family, friends, or even just yourself! This authoritative, plain-English guide shows you how to set yourself up for success, overcome common time management obstacles, and focus your efforts on your most important tasks and objectives. It explains how to determine the value of your time, provides fantastic tips on streamlining your workspace to speed up the flow, and even helps you minimize or eliminate interruptions from your workday. You’ll discover how to assess your strengths and weaknesses and establish goals. Additionally, you’ll receive tips on how to create a routine and make the most of time-saving technology. About the Authors Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C. Dirk Zeller is the author of Successful Time Management For Dummies. He is a top time manager and sales performer as well as the author of Success as a Real Estate Agent For Dummies and Telephone Sales For Dummies. For the past decade, he has taught success, sales, and time management strategies and coached executives, managers, and salespeople. Zeller is one of the most sought-after speakers in time management.

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Would you order a multi-course gourmet buffet and just eat salad?If you have a TI-83 Plus graphing calculator, you have a veritablefeast of features and functions at your fingertips, but chances areyou don’t take full advantage of them. This friendly guidewill help you explore your TI-83 Plus Graphing Calculator and useit for all it’s worth, and that’s a lot. Witheasy-to-follow, step-by-step instructions plus screen shots,TI-83 Plus Graphing Calculator For Dummies shows you how to: Perform basic arithmetic operations Use Zoom and panning to get the best screen display Use all the functions in the Math menu, including the foursubmenus: MATH, NUM, CPS, and PRB Use the fantastic Finance application to decide whether tolease or get a loan and buy, calculate the best interest, andmore Graph and analyze functions by tracing the graph or by creatinga table of functional values, including graphing piecewise-definedand trigonometric functions Explore and evaluate functions, including how to find thevalue, the zeros, the point of intersection of two functions, andmore Draw on a graph, including line segments, circles, andfunctions, write text on a graph, and do freehand drawing Work with sequences, parametric equations, and polarequations Use the Math Probability menu to evaluate permutations andcombinations Enter statistical data and graph it as a scatter plot,histogram, or box plot, calculate the median and quartiles, andmore Deal with matrices, including finding the inverse, transpose,and determinant and using matrices to solve a system of linearequations Once you discover all you can do with your TI-83 Plus GraphingCalculator, you’ll find out how to make it do more! Thisguide shows you how to download and install the free TI Connectsoftware to connect your calculator to your computer, and how tolink it to other calculators and transfer files. It shows you howto help yourself to more than 40 applications you can download fromthe TI Web site, and most of them are free. You can choose fromAdvanced Finance, CellSheet, that turns your calculator into aspread sheet, NoteFolio that turns it into a word processor,Organizer that lets you schedule events, create to-do lists, savephone numbers and e-mail addresses, and more. Get this book and discover how your TI-83 Plus GraphingCalculator can solve all kinds of problems for you.

Chances are you have friends who have been thrilled with deals they got on eBay. Maybe you’d like to get in on the eBay action, but don’t know where to start. Or maybe you’ve bought on eBay before, but want to get the inside scoop on scooping up the very best deals. This book is for you. It helps you differentiate between the junk and the jewels and get the best buys on everything from clothing, household goods, and electronics to business equipment, new or used cars, and real estate! Written by Marsha Collier, self-professed bargain shopper and best selling author of eBay For Dummies, eBay Bargain Shopping For Dummies is packed with advice and anecdotes from other experts, some of whom make a living buying and selling on eBay. It helps you begin shopping on eBay quickly, safely, and successfully, with information on: Using the My eBay Page to keep up with your potential deals Using feedback about sellers and shopping safely Bidding, buying, and winning Things to look for and things to look out for Ways to pay, including PayPal Taking advantage of eBay’s search functions and refining your searches to zero in on sought-after items Shopping eBay’s Bargain Basement Even successful eBay veterans will discover tips and tricks they didn’t know and bargain shopping secrets. Whether you want to use eBay to seek out and snap up hard-to-find collectibles, or simply to save on everyday purchases, eBay Bargain Shopping For Dummies takes you step-by-step through the process. And to get you started right, the book is a real bargain!