Named one of "22 new books…that you should consider reading before the year is out" by Fortune "This practical and empathetic guide to taking the high road is worth a look for workers lost in conflict." — Publisher's Weekly A research-based, practical guide for how to handle difficult people at work. Work relationships can be hard. The stress of dealing with difficult people dampens our creativity and productivity, degrades our ability to think clearly and make sound decisions, and causes us to disengage. We might lie awake at night worrying, withdraw from work, or react in ways we later regret—rolling our eyes in a meeting, snapping at colleagues, or staying silent when we should speak up. Too often we grin and bear it as if we have no choice. Or throw up our hands because one-size-fits-all solutions haven't worked. But you can only endure so much thoughtless, irrational, or malicious behavior—there's your sanity to consider, and your career. In Getting Along, workplace expert and Harvard Business Review podcast host Amy Gallo identifies eight familiar types of difficult coworkers—the insecure boss, the passive-aggressive peer, the know-it-all, the biased coworker, and others—and provides strategies tailored to dealing constructively with each one. She also shares principles that will help you turn things around, no matter who you're at odds with. Taking the high road isn't easy, but Gallo offers a crucial perspective on how work relationships really matter, as well as the compassion, encouragement, and tools you need to prevail—on your terms. She answers questions such as: Why can't I stop thinking about that nasty email?! What's behind my problem colleague's behavior? How can I fix things if they won't cooperate? I've tried everything—what now? Full of relatable, sometimes cringe-worthy examples, the latest behavioral science research, and practical advice you can use right now, Getting Along is an indispensable guide to navigating your toughest relationships at work—and building interpersonal resilience in the process.

How we raise young children is one of today's most highly personalized and sharply politicized issues, in part because each of us can claim some level of "expertise." The debate has intensified as discoveries about our development-in the womb and in the first months and years-have reached the popular media. How can we use our burgeoning knowledge to assure the well-being of all young children, for their own sake as well as for the sake of our nation? Drawing from new findings, this book presents important conclusions about nature-versus-nurture, the impact of being born into a working family, the effect of politics on programs for children, the costs and benefits of intervention, and other issues. The committee issues a series of challenges to decision makers regarding the quality of child care, issues of racial and ethnic diversity, the integration of children's cognitive and emotional development, and more. Authoritative yet accessible, From Neurons to Neighborhoods presents the evidence about "brain wiring" and how kids learn to speak, think, and regulate their behavior. It examines the effect of the climate-family, child care, community-within which the child grows.

‘Understand yourself and others so you can be more effective – this book is essential.’ Mark Stewart, General Manager and HR Director, Airbus ‘A really practical book with lots of ideas and templates for real life situations at work and at home.’ Anne Whitake, former Audit Partner, EY ‘Really interactive – you will definitely learn something valuable and immediately applicable.’ Steve Jones, Operations Director, Laing O’Rourke HOW TO GET ON WITH ANYONE WILL GIVE YOU THE LIFE-CHANGING PEOPLE SKILLS YOU NEED TO CONNECT WITH ANY PERSONALITY TYPE. Most people lack the tools to deal with awkward situations and difficult people. But what if you could find out the secrets of dealing with ANY personality type? How to Get On with Anyone will give you the knowledge, principles and skills you need to improve your interactions with everyone, build your confidence and change your life. Part One – work out which of the 4 different personality styles you are and understand how they each operate. Part Two – recognise the personality styles in others, better understand how to get on with different types and anticipate where conflict and problems may arise. Part Three – use the appropriate tools and strategies for typical situations including influence and impact, communication, power and control, and building resilience. Understand others, use your charisma and communicate effectively to build better relationships.

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The Dreams to Reality Fieldbook Have you ever wondered why some people accomplish so much more than you do even though they have the same 24 hours? Are you tired of watching everyone else get what they want? Are you ashamed of being jealous of your friends, family or strangers who are living the life you wish you had? What if that could be you? What if you were able to make the income you have always wanted? How about taking a trip around the world without worry? What if you could live life without regrets? Would you be interested in that type of power? You can't change your past but you can have the future you want by changing the actions you take right now. In The Dreams to Reality Fieldbook, Robert Chen shows you how, step by step. This fieldbook was not written to make you feel good. You are not going to find rags-to-riches stories or tips about affirmations and positive thinking. This book was designed to take any dream that you have and turn it into a reality. That's it. Robert's focus when creating this fieldbook was to make it comprehensive, easy-to-understand and as short as possible. This book is not for someone who hopes it will work like magic with little to no effort. Each chapter ends with specific action steps that you should take before moving on. If you do not want to follow the steps, don't waste your time and money because this book will not help you if all you do is read it without stopping to take action. There are only two pre-requisites for this fieldbook: A dream A desire and willingness to commit to pursuing your dream It doesn't matter if you do not know how to achieve your dream, that is why Robert wrote this book. All that matters is that you want to achieve it. You will learn how to: Challenge beliefs and assumptions that hold you back from committing to your dreams Properly set goals that will allow you to turn your dreams into possibilities Create a practical plan that fits into your schedule to achieve your goals Execute your plan to turn possibilities into reality Overcome barriers that will arise when you execute your plan Celebrate and repeat the process again This book contains the information you need to turn your dreams into reality. All you have to do is to follow the steps.

You can go after the job you want…and get it! You can take the job you have…and improve it! You can take any situation you’re in…and make it work for you! Since its release in 1936, How to Win Friends and Influence People has sold more than 30 million copies. Dale Carnegie’s first book is a timeless bestseller, packed with rock-solid advice that has carried thousands of now famous people up the ladder of success in their business and personal lives. As relevant as ever before, Dale Carnegie’s principles endure, and will help you achieve your maximum potential in the complex and competitive modern age. Learn the six ways to make people like you, the twelve ways to win people to your way of thinking, and the nine ways to change people without arousing resentment.

I’d Like You More If You Were More like Me takes on one of life’s most important questions: How can I get closer to God and other people? We were created for deep connections. When people have deep connections, says John Ortberg, they win in life. When they don’t have deep connections, they cannot win in life. I’d Like You More if You Were More like Me offers help in overcoming one of the biggest obstacles to making deep connections: the fact that we’re so different. Different from God and different from each other. The good news is that connectedness is not based on similarity, but on shared experiences. When one person invites another to share an experience, they’re connected. It can be sharing a beautiful sunset or a meal, having a great conversation over cup of coffee, going for walk, or even teasing somebody. And when we share those same experiences with God, we get closer to him, too. God wants to connect with us—so much that he sent his son to live as a human being. God took on flesh and shared every human experience. So we don’t have to wonder what a close relationship with God looks like anymore. An intimate relationship with God and other people doesn’t have to be a cliché, it can be a daily way of life.