"GE's John F. Welch knows a thing or two about change, about management, about getting things done. In 1981, when Welch took over as CEO, GE was only 10th in market value among American public companies. By 1993, GE sales had surged to $60.6 billion and the company was sharing the market lead with the likes of Exxon and AT & T. How did Jack Welch do it? The answer: Welch implemented a tough but flexible agenda that contained some of the very best business ideas corporate America had ever seen. What if you could take some of those ideas and apply them to your own corporation, your own management style? What if you knew the secret to Jack Welch's success? 'Get Better or Get Beaten!' examines 31 of those secrets in a fast-paced, easy-to-digest format that reads like a "manager's little instruction book." Here are the personal beliefs, bywords, principles, and techniques that helped Jack Welch become the most respected CEO in America."--Publisher description.

Jack Welch turned the US giant General Electric around and back into competitivity when it was an ailing mess. The 31 points he presents are the foundation upon which the success tale was based and this book shows how he did it

Knowledge management (KM) - or the practice of using information and collaboration technologies and processes to capture organizational learning and thereby improve business performance - is becoming one of the key disciplines in management, especially in large companies. Many books, magazines, conferences, vendors, consultancies, Web sites, online communities and email lists have been formed around this concept. This practical book focuses on the vast offerings of KM solutions—technology, content, and services. The focus is not on technology details, but on how KM and IT practitioners actually use KM tools and techniques. Over twenty case studies describe the real story of choosing and implementing various KM tools and techniques, and experts analyse the trends in the evolution of these technologies and tools, along with opportunities and challenges facing companies harnessing them. Lessons from successes and failures are drawn, along with roadmaps for companies beginning or expanding their KM practice. The introductory chapter presents a taxonomy of KM tools, identifies IT implications of KM practices, highlights lessons learned, and provides tips and recommendations for companies using these tools. Relevant literature on KM practices and key findings of market research groups and industry consortia such as IDC, Gartner and APQC, are presented. The majority of the book is devoted to case studies, featuring clients and vendors along the entire spectrum of solutions: hardware (e.g. handheld/wearable devices), software (e.g. analytics, collaboration, document management) and content (e.g. newsfeeds, market research). Each chapter is structured along the "8Cs" framework developed by the author: connectivity, content, community, commerce, community, capacity, culture, cooperation and capital. In other words, each chapter addresses how appropriate KM tools and technologies help a company on specific fronts such as fostering adequate employee access to knowledge bodies, user-friendly work-oriented content, communities of practice, a culture of knowledge, learning capacity, a spirit of cooperation, commercial and other incentives, and carefully measured capital investments and returns. Vendor history, product/service offerings, implementation details, client testimonials, ROI reports, and future trends are highlighted. Experts in the field then provide third-party analysis on trends in KM tools and technique areas, and recommendations for KM practitioners.

"A broad and diverse perspective is presented from various industries throughout the world. This approach provides students better understanding of key success factors for implementation of technology projects. Students see first-hand how to implement technological change by examining the processes, routines, organizational structure, cultural and leadership factors that relate to introducing and implementing successful new technology. The most exciting and beneficial aspect of this text is its authorship, the cases were written by leading experts from top institutions around the world including USA, UK, Germany, Japan, Korea, Australia and Canada."--Pub. desc.

Here is a rich selection of short, meaningful excerpts from the writings of Bishop Fulton J. Sheen. Forming a collection of landmarks along the way to spiritual peace, each paragraph in this book has been selected for the specific help and guidance it can bring in helping to make life worth living. These brief, perceptive selections from thirty of Bishop Sheen's books reveal a brilliant mind at work as it considers the affairs of men, both spiritually and temporally. Love, hate, frustration, passion, virtue, wisdom, peace--all that goes into the complexity of man's life on earth is considered with rare sensitivity and frequently penetrating humor.