Este libro brinda herramientas para diseñar, de forma sencilla y sistemática, estrategias para el sector público latinoamericano. La visión del autor, doctor en administración pública y profesor en el CIDE, se concentra en el proceso para alcanzar los objetivos cuando estos dependen de la acción e interacción de individuos y grupos. En la primera parte del libro, el lector conocerá la historia del pensamiento estratégico, mientras que en la segunda, revisará a detalle el proceso de gestión estratégica, desde el establecimiento de la misión hasta la táctica para su aplicación.

Strategic Management in Public Services Organizations takes a comparative and international view on the appropriate use of strategic management models that are affecting the way public services organizations are managed. In an era of New and post New Public Management reforms, public managers at all levels are expected to respond to these new approaches, which profoundly affect their work practices, skills, and knowledge bases. Choosing a promising strategic management model and implementing it in a way that works for the organization or inter-organizational network in question also depends on an understanding of local politico-administrative and cultural contexts: this book helps the readers identify how to successfully tailor strategic management approaches to their specific circumstances and needs. This second edition builds upon the successes of the well-received first edition. Thoroughly updated to help public managers meet the challenges of a new decade, it has a refreshed collection of mini-cases and now includes chapter summaries. It also includes a new chapter on collaborative strategy and co-creation, in response to the growth of interest in more open forms of public policymaking. This is an advanced textbook aimed at the postgraduate level, particularly students on MPAs and MBAs with a public sector option or MScs in public policy and public management.

This book constitutes the thoroughly refereed papers of the Second International Conference on Applied Informatics, ICAI 2019, held in Madrid, Spain, in November 2019. The 37 full papers and one short paper were carefully reviewed and selected from 98 submissions. The papers are organized in topical sections on bioinformatics; data analysis; decision systems; health care information systems; IT Architectures; learning management systems; robotic autonomy; security services; socio-technical systems; software design engineering.

This book investigates the history, development, and current state of anti-corruption agencies in Latin America. In recent decades, specialized anti-corruption agencies have sprung up as countries seek to respond to corruption and to counter administrative and political challenges. However, the characteristics, resources, power, and performance of these agencies reflect the political and economic environment in which they operate. This book draws on a range of case studies from across Latin America, considering both national anti-corruption bodies and agencies created and administered by, or in close coordination with, international organizations. Together, these stories demonstrate the importance of the political will of reformers, the private interests of key actors, the organizational space of other agencies, the position of advocacy groups, and the level of support from the public at large. This book will be a key resource for researchers across political science, corruption studies, development, and Latin American Studies. It will also be a valuable guide for policy makers and professionals in NGOs and international organizations working on anti-corruption advocacy and policy advice.

Proper implementation and the practice of governance in the public sector improve organizational performance through increased efficiency, productivity, quality, and innovation. Ultimately, governance helps organizations make better decisions, streamline processes, and reduce re-work, whilst also increasing integrity by bringing transparency and greater collaboration among stakeholders. Governance as a Catalyst for Public Sector Sustainability examines the concepts that have powerfully influenced development policy and investigates the role of governance in these institutions and how they have affected current development discourse. Covering topics such as public health sector sustainability, institutional participatory governance, and human resource information systems, this premier reference source is an excellent resource for government officials, policymakers, students and educators of higher education, librarians, researchers, and academicians.

​This two-volume set presents selected and revised papers from the 10th International Conference of Production Research - Americas, ICPR-Americas 2020, held in Bahía Blanca, Argentina, in December 2020. Due to the COVID-19 pandemic the conference was held in a fully virtual format. The 41 full papers and 11 short papers were thoroughly reviewed and selected from 275 submissions. They are organized in topical sections on optimization; metaheuristics and algorithms; industry 4.0 and cyber-physical systems; smart city; intelligent systems and decision sciences; simulation; machine learning and big data.