"Cases argued and determined in the Court of Appeals, Supreme and lower courts of record of New York State, with key number annotations." (varies)

There are certain catchwords that are more fascinating than the rest. Gamification is one such catchword. This is not shocking as the roots are traced back to the world of games. It is quite amusing that the term is vague for both beginners and intellects. While beginners misinterpret gamification as playing games, intellects brush it off as yet another deviation of a loyalty or rewards program. But what is it, actually? Those in the community of gaming theory and practice have categorized gamification as a term. It is usually considered that it means employing gaming principles to non-gaming situations. It is a design process that reframes goals to be more attractive and attainable using the principles of game design. The gamified solutions targets our usual instincts to seek competition and accomplishment using conventional gamification methods such as point gathering, virtual currencies, accomplishment budgets or levels with growing difficulty are used within game community. This book does not suggest recipes for gamification since the best practices are still evolving. Instead, it provides a list of compelling gamification success stories implemented in organizations from various industries. Enterprise gamification is still in its beginning stage. There is much more to pursue and learn. The overall objectives of this book are (1) to present the current state of games and use of gamification in various sectors and (2) to explore future opportunities and limitations of using gamification.

Includes decisions of the Supreme Court and various intermediate and lower courts of record; May/Aug. 1888-Sept../Dec. 1895, Superior Court of New York City; Mar./Apr. 1926-Dec. 1937/Jan. 1938, Court of Appeals.

It is commonly believed that the work of a waiter consists of taking orders and carrying dishes properly. However, this book aims to give new meaning to the profession and show that the true value of a waiter lies in their ability to help us have a nice time while we recharge our energies. At Trade Academy we are interested in highlighting the relevance of waiters as hosts and salespeople. That is why we called on a specialist with over fifteen years of experience and created this book that includes not only the technical aspects of the profession, but also the human element behind this universal occupation.

Erneste works in a grand hotel in Switzerland. He is the 'perfect waiter', a model of order in every way. But inwardly this polite, withdrawn man has been caught in the grip of an overwhelming passion that began in the summer of 1935 with Jakob, a fellow waiter. For Jakob the affair is just a fling, but for Erneste it is true love. When the great German writer Julius Klinger arrives at the hotel, seeking sanctuary from Hitler's Germany, his gaze, too, lights on Jakob. One morning, three decades later, Erneste receives a letter with a US postmark from Jakob asking for help. It is a call that forces Erneste to engage with the world again and risk discovering the truth behind his memories of the great love of his youth. Shifting skilfully between two eras, Sulzer's tense, moving and elegantly written novel is a small masterpiece about the joy and pain of love.

BAA Limited owns and operates seven UK airports: Heathrow, Gatwick, Stansted, Southampton, Glasgow, Edinburgh and Aberdeen. They handle nearly 150 million passengers a year, and are a vital part of the country's transport infrastructure. In the light of the Office of Fair Trading's referral of BAA to the Competition Commission, to investigate whether BAA's market position was limiting competition in the UK aviation sector, the Committee set up its own inquiry. It particularly wanted to consider: the regulatory framework; the quality of service provided; the size and quality of investment; any consequences following the acquisition of BAA by Ferrovial; the implications of further runway and terminal capacity; how more competition could be introduced into the market. The Committee concludes that the drawbacks of common ownership outweigh the advantages, and identifies a problem with service quality. It believes that increased competition is possible, and hopes the Competition Commission will ensure a healthy, competitive airport sector for the future.

Hilarious tales from the trenches of food service from the popular blog—perfect for fans of David Sedaris, Anthony Bourdain, Erma Bombeck and Mo Rocca. For all those disenchanted current and former food service employees, Darron Cardosa (a.k.a. The Bitchy Waiter) has your back. Based on his popular blog, this riotous book is full of waitstaff horror stories—plus heartwarming tales—from three decades in the industry. Cardosa knows you want your beer cold (“You want a cold beer? Thank you for clarifying so I didn’t bring you the one that just came out of the oven”). And while he may hate children (“I know the kid at Table Eight is trouble the moment he rolls into the restaurant in his fancy stroller”), he will at least consider owning up to his mistakes: “Do I take the steak from the floor, citing the “three-second rule,” and put it in the to-go box and carry it back to the woman?” From crazy customers to out-of-control egos, these acerbic tales offer a hilarious glimpse into what really goes on in that fancy restaurant—and inside the mind of a server. Praise for The Bitchy Waiter “Cardosa does for wait staff what Anthony Bourdain did for kitchens: he exposes the ugly side of food service from the perspective of those working on the front lines. And he puts the potential restaurant customer on notice that someone is watching and recording their bad behavior.” —Shelf Awareness