Government departments are constantly challenged with changing environments, complex socio-economic issues and shifting policy direction. Organizations and their teams need to be agile, resilient and future-proof. Enter Design Thinking! Design Thinking is a human-centered approach that provides the structure and the tools to turn challenges into opportunities. It helps to increase innovation, build resilience and create efficiencies. Design thinking excels at distilling a complicated challenge into clearer, more manageable problems. It also helps to identify and ensure user needs are at the core of each phase of the design process. It stimulates teamwork and collaboration, while mitigating uncertainty and future shocks. This book introduces the key steps of design thinking to give your team confidence in using this systematic design approach to creative problem-solving at work. Equipped with real-world examples, it provides guidance for implementing a user-centric design to deliver the best possible services and solutions. _______________ 'The steps that are covered in this book, especially empathizing with the clients or end users, was a critical success factor in the release of the new digitized application process and has a direct impact on the lives of Canadians.' Jason Mombourquette - Director General, Royal Canadian Mounted Police ‘Super easy to read, loved the examples and the illustrations. The book helps me realize that prototyping is somewhat natural for us and it’s an essential step to create solutions that work.’ Liz McKeown - Executive Director, Treasury Board of Canada Secretariat

Best practices for flexible design that meet common challenges The web is constantly changing and evolving with an increased range of devices, browsers, and standards that need to be considered in design. Web designers know they must stay sharp in order to keep up with the rapid pace of technology change. This much-needed book teaches the art of flexible and adaptable design that can work easily with new devices, technologies, and standards. You'll quickly discover how this resource stands out from the crowd as it provides you with a roadmap for ensuring that your designs are stable and flexible enough to handle whatever technology changes are coming in the future. Takes you on a journey of discovery as you learn how to prepare yourself for undefined changes in the dynamic environment of web design Shares straightforward tips for adopting a forward-thinking approach to the subject of web evolution Uncovers the essential skills you need in order to survive the future of the web Using the fundamental skills and processes laid out in this roadmap, you'll be able to boost your stability and flexibility while coding with confidence.

With the right mindset and insight, anyone can become a millionaire. Are you tired of just paying bills until you die? Are you wasting your life at a job that doesn't make you fulfilled or financially secure? Then Future Proofing You: Twelve Truths for Creating Opportunity, Maximizing Wealth, and Controlling Your Destiny in an Uncertain World is for you. In this life-changing book, celebrated author and entrepreneur Jay Samit, who's worked with such visionaries as Bill Gates, Steve Jobs, Reid Hoffman, and hundreds of successful entrepreneurs, shares the key understandings and step-by-step process for becoming rich and never needing another job again. To prove the power of his 12 Truths, Samit also details the journey of how he mentored a broke millennial with these principles and empowered him to go from being on welfare to becoming a self-made millionaire in one year. Building upon the principles in his internationally acclaimed book Disrupt You, Samit explains: How to identify an idea and market to start your business How to build a virtual company with little or no capital The latest free software tools for managing your business Ways to get a piece of a trillion-dollar opportunity bigger than mobile How to harness the three primary fears of others to generate more sales Strategies for finding the right mentors to accelerate your success Techniques to structure any deal for creating recurring revenue and lasting wealth This book is perfect for anyone who is tired of jobs with no security, hopes to truly realize their professional and personal potential, and is looking for a way to build a better life for them and their family. Future Proofing You also belongs on the bookshelves of entrepreneurs and intrapreneurs everywhere who hope to inspire their teams to become something greater than what they already are.

Have you ever felt frustrated working with someone else’s code? Difficult-to-maintain source code is a big problem in software development today, leading to costly delays and defects. Be part of the solution. With this practical book, you’ll learn 10 easy-to-follow guidelines for delivering Java software that’s easy to maintain and adapt. These guidelines have been derived from analyzing hundreds of real-world systems. Written by consultants from the Software Improvement Group (SIG), this book provides clear and concise explanations, with advice for turning the guidelines into practice. Examples for this edition are written in Java, while our companion C# book provides workable examples in that language. Write short units of code: limit the length of methods and constructors Write simple units of code: limit the number of branch points per method Write code once, rather than risk copying buggy code Keep unit interfaces small by extracting parameters into objects Separate concerns to avoid building large classes Couple architecture components loosely Balance the number and size of top-level components in your code Keep your codebase as small as possible Automate tests for your codebase Write clean code, avoiding "code smells" that indicate deeper problems

Sustainable Refurbishment Governments across the EU and developed countries are increasingly being directed towards improving existing built stock as a key ingredient to meeting climate change challenges. This guide to green ‘retro-fitting’ for corporate real estate, facility managers and occupiers struggling to reduce their building’s carbon footprint will help in the planning and management of a sustainable refurbishment programme. Sustainable Refurbishment is structured into four parts: the first gives the context, together with an overview on sustainable development and refurbishment projects separately, and the value gained from a sustainable refurbishment. Part Two details the regulatory and financial drivers, together with market pressures, and provides an overview of where this is leading, giving the implications for sustainable refurbishment. Part Three provides technical support on carbon measures, helping to determine the feasibility of good practices as part of the refurbishment. Included is a review of energy efficiency, renewable and low carbon technologies and embodied carbon to enable lifecycle carbon calculations, together with the necessary behavioural change aspects needed to embed the changes. Linkages and benefits between the technologies will be highlighted. Part Four reviews refurbishment from a wider environmental perspective, understanding the challenges and opportunities that exist for particular developments from a materials, water, biodiversity and transport perspective. Throughout the book, checklists are provided on typical activities and best practice; these are expanded through relevant case studies and examples to show-case previous good practices and lessons learnt. The book’s structure allows a matrix approach, with Parts Three and Four containing the technical information necessary to deliver sustainable refurbishment. The book provides a much-needed link between policy-level commitment and detailed technical delivery. This easily digestible and authoritative review of the key issues in green retro-fitting is crucial for facilities managers; building surveyors; property managers/owners; and corporate real estate involved in sustainable refurbishment by offering the practical support needed to make it happen. OTHER BOOKS OF INTEREST: Sustainable Practice for the Facilities Manager Shah 978 14051 35573 Delivering Sustainable Buildings A Practical Guide for Contractors to Low Carbon, Energy Efficient and Renewable Technologies Malina 978 14051 94174 Facilities Change Management Finch 978 14051 53461 Enhancing Building Performance Mallory-Hill, et al. 978 04705 57591

Provides guidance to historic building owners and building managers, preservation consultants, architects, contractors, and project reviewers prior to treatment of historic buildings.

Prepare for the future of cloud infrastructure: Distributed Services Platforms By moving service modules closer to applications, Distributed Services (DS) Platforms will future-proof cloud architectures—improving performance, responsiveness, observability, and troubleshooting. Network pioneer Silvano Gai demonstrates DS Platforms’ remarkable capabilities and guides you through implementing them in diverse hardware. Focusing on business benefits throughout, Gai shows how to provide essential shared services such as segment routing, NAT, firewall, micro-segmentation, load balancing, SSL/TLS termination, VPNs, RDMA, and storage—including storage compression and encryption. He also compares three leading hardware-based approaches—Sea of Processors, FPGAs, and ASICs—preparing you to evaluate solutions, ask the right questions, and plan strategies for your environment. Understand the business drivers behind DS Platforms, and the value they offer See how modern network design and virtualization create a foundation for DS Platforms Achieve unprecedented scale through domain-specific hardware, standardized functionalities, and granular distribution Compare advantages and disadvantages of each leading hardware approach to DS Platforms Learn how P4 Domain-Specific Language and architecture enable high-performance, low-power ASICs that are data-plane-programmable at runtime Distribute cloud security services, including firewalls, encryption, key management, and VPNs Implement distributed storage and RDMA services in large-scale cloud networks Utilize Distributed Services Cards to offload networking processing from host CPUs Explore the newest DS Platform management architectures Building a Future-Proof Cloud Architecture is for network, cloud, application, and storage engineers, security experts, and every technology professional who wants to succeed with tomorrow’s most advanced service architectures.