This book covers the foundations of modern methods of quality control and improvement that are used in the manufacturing and service industries. Quality is key to surviving tough competition. Consequently, business needs technically competent people who are well-versed in statistical quality control and improvement. This book should serve the needs of students in business and management and students in engineering, technology, and other related disciplines. Professionals will find this book to be a valuable reference in the field.

A statistical approach to the principles of quality control and management Incorporating modern ideas, methods, and philosophies of quality management, Fundamentals of Quality Control and Improvement, Fourth Edition presents a quantitative approach to management-oriented techniques and enforces the integration of statistical concepts into quality assurance methods. Utilizing a sound theoretical foundation and illustrating procedural techniques through real-world examples, the timely new edition bridges the gap between statistical quality control and quality management. Promoting a unique approach, the book focuses on the use of experimental design concepts as well as the Taguchi method for creating product/process designs that successfully incorporate customer needs, improve lead time, and reduce costs. The Fourth Edition of Fundamentals of Quality Control and Improvement also includes: New topical coverage on risk-adjustment, capability indices, model building using regression, and survival analysis Updated examples and exercises that enhance the readers’ understanding of the concepts Discussions on the integration of statistical concepts to decision making in the realm of quality assurance Additional concepts, tools, techniques, and issues in the field of health care and health care quality A unique display and analysis of customer satisfaction data through surveys with strategic implications on decision making, based on the degree of satisfaction and the degree of importance of survey items Fundamentals of Quality Control and Improvement, Fourth Edition is an ideal book for undergraduate and graduate-level courses in management, technology, and engineering. The book also serves as a valuable reference for practitioners and professionals interested in expanding their knowledge of statistical quality control, quality assurance, product/process design, total quality management, and/or Six Sigma training in quality improvement.

EBOOK: Operations Management 2/e

The second edition of Fundamentals of Project Management incorporates a new approach to learn the basic elements of project management in the development context. At the end of each chapter we have included a review section designed to go through the important lessons in the chapter, the answers to the questions can be found at the end of the book. The book also features updated graphs and additional diagrams to help readers understand the concepts presented throughout the book. The book provides a simple reference to the modern project management concepts that are required by international development organizations dedicated to assistance and humanitarian relief. Size 6x11

Fundamentals of Air Pollution, Second Edition discusses the basic chemistry, physics, and engineering of air pollution. This edition explores the processes and equipment that produce less pollution in the atmosphere. This book is comprised of six parts encompassing 28 chapters. This text starts with an overview of the predominant air pollution problems during the Industrial Revolution, including smoke and ash produced by burning oil or coal in the boiler furnaces of power plants, marine vessels, and locomotives. This edition then explores the mathematical models of atmospheric transport and diffusion and discusses the air pollution control in communities. Other chapters deal with atmospheric chemistry, control technology, and visibility through the atmosphere. This book further examines the regulatory concepts that have become more significant, such as the bubble concept, air quality, emission standards, and the trading and banking of emission rights. Air pollution scientists, atmospheric scientists, ecologists, engineers, educators, researchers, and students will find this book extremely useful.

Fundamentals of Business Statistics is intended to serve as a core textbook for undergraduate students of BBA, BCA, B Com and CA, ICWA and those who need to understand the basic concepts of business statistics and apply results directly to real-life business problems. The book also suits the requirement of students of AMIE, who need both theoretical and practical knowledge of business statistics. The second edition has been extensively revised with the objective of enhancing and strengthening the conceptual, as well as practical knowledge of readers about various techniques of business statistics. Its easy-to-understand approach will enable readers to develop the required skills and apply statistical techniques to decision-making problems. With a completely new look and feel, this book will facilitate the teaching of business statistics techniques as well as enhance the learning experience for students. New in This Edition • Completely revised and reorganized text to make explanations more cogent through relevant and interesting examples. • Large number of new business-oriented solved as well as practice problems representing the various business statistics techniques. • Explanations well illustrated with numerous interesting and varied business-oriented examples. • Pedagogical features like Conceptual Questions, Self Practice Problems with Hints and Answers. • Complete conformity to the latest trends of questions appearing in universities and professional examinations.