This text approaches logistics from a marketing perspective, and also integrates the area of marketing, accounting, finance, and manufacturing within the text.

Notable changes occurring in the global marketplace since the publication of the first three editions of this book (1982, 1987, and 1993) have included e-commerce and widespread use of the Internet, growth of supply chain management, a continued explosion of computer and information technology worldwide, development of 24-hour markets with many organizations operating worldwide, and a continued corporate emphasis on quality and customer satisfaction. Trade agreements such as North America Free Trade Agreement (NAFTA), European Union, ASEAN and Mercosur have enabled corporations to implement regional, if not entirely global, logistics strategies. The fourth edition of Strategic Logistics Management has been significantly expanded to reflect these and the many other changes that have occurred, as well as to include state-of-the-art logistics information and technology. The basic tenets of the previous editions have been retained, but new material has been added to make the book more managerial, integrative, and "cutting edge." Strategic Logistics Management is still the only text that takes a marketing orientation and views the subject from a customer satisfaction perspective. While emphasizing the marketing aspects of logistics, it integrates all of the functional areas of the business as well as incorporating logistics into supply chain management. This book has been extensively revised and updated in the areas of technology, global coverage, and transportation. This book features brand new chapters on Supply Chain Management (Ch 2) and Measuring and Selling the Value of Logistics (Ch 17).

High-Tech and High-Touch Logistics Solutions for Supply Chain Challenges In today's fast-paced and customer-oriented business environment, superior supply chain performance is a prerequisite to getting and staying competitive. Supply Chain Strategy is based on world-class logistics practices in place in successful supply chain organizations, the latest academic breakthroughs in logistics system design, and the logic of logistics. It presents the proven pillars of success in logistics and supply chain management. Part of McGraw-Hill's Logistics Management Library, Supply Chain Strategy is organized according to author Dr. Ed Frazelle's breakthrough logistics master planning methodology. The methodology leads to metrics, process designs, system designs, and organizational strategies for total supply chain management, total logistics management, customer response, inventory planning and management, supply, transportation, and warehousing. Concise yet complete, Dr. Frazelle's book shows how to develop a comprehensive logistics and supply chain strategy, one that will both complement and support a company's strategic objectives and long-term success. Logisticsthe flow of material, information, and money between consumers and suppliershas become a key boardroom topic. It is the subject of cover features in business publications from Wall Street Journal to BusinessWeek. Annual global logistics expenditures exceed $3.5 trillion, nearly 20 percent of the world's GDP, making logistics perhaps the last frontier for major corporations to significantly increase shareholder and customer value. And at the heart of every effort to improve organizational logistics performance? Supply chain efficiency. Supply Chain Strategy is today's most comprehensive resource for up-to-the-minute thinking and practices on developing supply chain strategies that support a company's overall objectives. Covering world-class practices and systems, taken from the files of Coca-Cola, Wal-Mart, General Electric, and other companies, it covers essential supply chain subjects including: Logistics data miningfor identifying the root cause of material and information flow problems, pinpointing opportunities for process improvements, and providing an objective basis for project-team decision making Inventory planning and managementpresenting metrics, processes, and systems for forecasting, demand planning, and inventory control, yielding lower inventory levels and improved customer service Logistics information systems and Web-based logisticshelping to substitute information for inventory and work content Transportation and distributionfor connecting sourcing locations with customers at the lowest cost by, among other things, leveraging private and third-party transportation systems Logistics organization developmentincluding the seven disciplines that link enterprises across the supply chain, as well as logistics activities within those enterprises Supply Chain Strategy explains and demonstrates how decision makers can use today's technology to enhance key logistics systems at every point in the supply chain, from the time an idea or product is conceived through its delivery to the final user. It describes the major steps in developing an effective, workable logistics management programone that will reduce operating expenses, minimize capital investment, and improve overall customer service and satisfaction.

Supply Chain Logistics Management is exciting and promises to bolster traditional logistics courses and invigorate supply chain management courses, by examining traditional logistics issues within the context of the supply chain. Supply Chain Logistics Management integrates technology and provides a solid foundation that clearly describes the role of logistics within the supply chain, portraying a complete view of the subject and going farther to show how all the pieces fit together.The most current trends in process integration, relationship management, supply chain security and sustainability, globalization, and the impact of the new consumer economy on supply chain management and design are featured in the Second Edition.

At last, here is what logistics researchers have been waiting for: a book that comprehensively encapsulates for the first time the fundamentals of modeling Logistic Operating Curves for production and storage processes. The text includes information on how they can be derived and calculated based on standard operating data. In doing so, the authors clearly demonstrate the mutual dependencies between the often contradictory logistic objectives, i.e. on the one hand low throughput times and high delivery reliability and on the other hand low WIP levels and high rates of utilization. Moreover, they also explain how these objectives can be improved using the Logistic Operating Curve Theory and why this method thus provides an interesting alternative to simulations.

Utilize the Latest Measurement Tools and Computations Neededto Achieve World-Class Logistics Operations in Any Organization! Quantitative Measurements for Logistics offers you a wide variety of measurement tools and computations used in today's logistics operations, ranging from life cycle costs to maintainability computations. Covering every major area of logistics, this comprehensive resource examines break-even analysis...depreciation methods...forecasting... inventory computations...learning curves...maintenance management... quality control...queuing theory...repair level analysis...statistics...failure definitions...and much more. Filled with over 125 illustrations describing formulas and applications, Quantitative Measurements for Logistics features: A wealth of state-of-the-art logistics tools, methods, and concepts Detailed measurements followed by supporting calculations Subject and topic definitions included throughout Numerous military and business applications Inside This Cutting-Edge Logistics Resource • Acceptance Sampling • Availability Computations • Break-Even Analysis • Combinatorial Analysis and Probability • Depreciation Methods • Forecasting Methods • Inventory Computations • Learning Curves • Life Cycle Costing • LSA Computations • Maintainability Computations • Maintenance Management • Maintenance Time Management • Managerial Accounting • Mean Time Allocations and Predictions • PERT Computations • Project Earned Value Analysis • Provisioning Computations • Quality Control • Queuing Theory • Reliability Computations • Repair Level Analysis • Spare Part Computations • Statistics • Time Value of Money Computations • ILS Definitions • Failure Definitions • Maintenance Definitions • Logistics Activities