This timely work, contributed by noted authorities, explains the crucial events in the history of the Israeli-Palestinian conflict that led to the UN resolution to partition Palestine into two states on November 29, 1947. The book first analyzes the historical context of UN resolution 181, including the positions and internal debates of the Jewish and Arab parties and of the international community. It then introduces primary sources related to the resolution, such as protocols, letters, reports, and speeches, some of these published for the first time in English. By combining in-depth analyses with such sources, the book provides a rich and comprehensive overview of the subject from a variety of perspectives. It shows that the arguments for a two-state solution, i.e., a Jewish state along a Palestinian state, are as relevant today as they were then. Featuring both Israeli and Palestinian points of view, this significant work renews the debate that has shaped --and is still shaping-- the Arab-Israeli conflict. It will be an essential resource for anyone interested in the past and future of Israel and Palestine.

This book constitutes the thoroughly refereed post-conference proceedings of the International Workshop on Interoperability and Open-Source Solutions for the Internet of Things, FP7 OpenIot Project, held in Conjunction with SoftCOM 2014, in Split, Croatia, in September 2014. The 11 revised full papers presented together with the extended abstracts of 2 keynote talks were carefully reviewed and selected from numerous submissions during two rounds of reviewing and improvement. The papers are organized in topical sections on OpenIoT platform, open platforms and standards, and IoT Applications.

Pro Freeware and Open Source Solutions for Business is a practical guide for the small business owner seeking viable alternative to expensive commercial software packages and subscriptions. This comprehensive look at the powerful alternatives to expensive proprietary software provides an illustrated overview of no-cost software solutions. In this book you will find free and open source solutions for office productivity, PDF creation, accounting, image editing and graphic design, desktop publishing, 3D design, CAD, audio and video editing, website and blog creation, customer relationship management, point of sale, networking and security, and alternatives to the Windows and Macintosh operating systems. This guide helps free the cost-conscious business owner from the bonds of expensive proprietary software by exploring the free and powerful alternatives that exist. You can save a substantial sums of money by replacing just a few commercial software titles with free and open source solutions. Learn how with Pro Freeware and Open Source Solutions for Business today.

Inhaltsangabe:Introduction: In order to stay ahead of the competition companies are more and more forced to turn their attention to their real assets: their customers. Both, the value of the individual customer and the development of personalized relationships with them have made customer relationship management as one of the emerging topics in the last years. Faced with the increased knowledge of the customers about existing product- and service offerings on the market, companies are more than ever required to develop specific customer knowledge in order to adapt their products and services according to the requirements of the customer. Customer relationship management is no longer something that only huge leading enterprises use in order to gain a competitive advantage. In the increased competitive landscape, it is now a necessity for survival even for small and medium-sized enterprises. Customer relationship management is a complex and difficult way of doing business. CRM means more than just installing a software or automating customer touch points. It is about the reinvention of a customer-oriented organization. According to the special requirements of small and medium-sized businesses, the degree of difficulty of the CRM approach even increased. The following Bachelor s Thesis reveals the overall importance of a customer relationship management system especially for small and medium-sized enterprises. In addition to the topic of CRM, the increasing importance and possibilities of open source software is revealed. The main research question consists of the idea if open source customer relationship management systems are able to fulfill the requirements of a CRM software. In order to be able to answer this question, the following Bachelor s Thesis made use of the literature available on the topics CRM, special requirements of small and medium-sized enterprises, and the topic of open source software. By revealing what a CRM have to fulfill in order to be classified as customer relationship management system according to the findings in the literature, various requirements are identified. In the next step, the three most popular open source CRM software systems Sugar CRM, vTiger, and OpenCRX are scrutinized under the criteria if they are able to fulfill the requirements defined in the previous steps. The conclusion discusses the previous findings and outlines the chances and limits of open source customer relationship management [...]

Over the past decade, diverse organizations have been turning to open source software for their technological needs, in both internal processes management and public interaction. Turning the data generated by organizations ranging from universities to large corporations into usable information has plagued users for years, making open source solutions one of the primary goals of these institutions. Open Source Solutions for Knowledge Management and Technological Ecosystems addresses the issues surrounding the search for each organization’s unique data management needs, defining the tools necessary to fulfill them within their technological ecosystem, along with the selection, interoperability, and integration of these tools. This book is ideal for managers, business professionals, software engineers, information technology professionals, and students of business and IT.