More than a million patient safety incidents occur every year, and medical error is the third leading cause of death in the United States. Illuminating the experiences of those affected by medical error—patients, their loved ones, and physicians and other medical professionals—Talking with Patients and Families about Medical Error delves deeply into the challenges of communicating honestly and openly about mistakes in medical practice. cc Based on guidelines from the Institute for Professional and Ethical Practice and the authors' own experiences, the practice-based approaches outlined here offer concrete guidance on • initiating discussions • dealing professionally and compassionately with patients' reactions • who should be included in the conversation • what information should be documented in the medical record • how to respond to questions about financial compensation Aimed at promoting resolution and healing, this book stresses the importance of clear, empathetic communication that will improve clinical and organizational responses to medical missteps and mismanagement. It emphasizes five features of the physician-patient relationship deserving of special attention: transparency, respect, accountability, continuity, and kindness (TRACK). Narrative examples of common situations demonstrate how conversations about medical error can lead to healing.

A fully illustrated, concise and accessible introduction to the study of dentistry Central title in the At a Glance series for dentistry students Covers the entire undergraduate clinical dentistry curriculum Topics presented as clear double-page spreads in the recognizable At a Glance style Contributions from leading figures across the field of dentistry Companion website with self-assessment MCQs and further reading

Geriatric Psycho-Oncology is a comprehensive handbook that provides best practice models for the management of psychological, cognitive, and social outcomes of older adults living with cancer and their families. Chapters cover a wide range of topics including screening tools and interventions, psychiatric emergencies and disorders, physical symptom management, communication issues, and issues specific to common cancer sites. A resource section is appended to provide information on national services and programs. This book features contributions from experts designed to help clinicians review, anticipate and respond to emotional issues that often arise in the context of treating older cancer patients. Numerous cross-references and succinct tables and figures make this concise reference easy to use. Geriatric Psycho-Oncology is an ideal resource for helping oncologists and nurses recognize when it may be best to refer patients to their mental health colleagues and for those who are establishing or adding psychosocial components to existing clinics.

From Water to Wine explores how Angola has changed since the end of its civil war in 2002. Its focus is the middle class - defined in the book as those with a house, a car, and an education - and their consumption, aspirations, and hopes for their families. It is a book that takes as its starting point 'what is working in Angola?' rather than 'what is going wrong?' and makes a deliberate, political choice to give attention to beauty and happiness in everyday life in a country that has had an unusually troubled history. The book is uniquely structured: each chapter focuses on one of the five senses (smell, touch, taste, hearing, and sight, respectively) with the introduction and conclusion provoking reflection on proprioception (kinesthesia) and empathy respectively. A variety of media are employed - poetry, recipes, photos, comics, and other textual experiments - to engage readers and the senses. Written for a broad audience, this text is an excellent addition to classes on Africa, the Lusophone world, international development, sensory ethnography, and ethnographic writing.