The landmark study of how medical errors are managed among surgeons and other hospital staff—now in an updated edition with a new preface and epilogue. When it was first published, Forgive and Remember offered groundbreaking insight into the training and lives of young surgeons. It quickly emerged as the definitive sociological study on the subject. While medical errors are both inevitable and potentially devastating, Bosk found that they could be forgiven—as long as they were remembered and never repeated. In this second edition, Bosk reflects more than twenty years later on how things have changed, both in the medical profession and in sociology. With an extensive new preface, epilogue, and appendix by the author, this updated edition of Forgive and Remember is as timely as ever.

On its initial publication, Forgive and Remember emerged as the definitive study of the training and lives of young surgeons. Now with an extensive new preface, epilogue, and appendix by the author, reflecting on the changes that have taken place since the book's original publication, this updated second edition of Charles L. Bosk's classic study is as timely as ever.

On its initial publication, Forgive and Remember emerged as the definitive study of the training and lives of young surgeons. Now with an extensive new preface, epilogue, and appendix by the author, reflecting on the changes that have taken place since the book's original publication, this updated second edition of Charles L. Bosk's classic study is as timely as ever. Book jacket.

God's invitations to rest, follow, remember or repent may seem less compelling than your to-do list. But Adele Calhoun believes invitations like these can heal, restore and shape where we go, what we do and who we become. Here she includes reflection questions, exercises and disciplines to help you attend to the quiet voice of the Great Inviter.

For all of us who have been wounded by another and struggled to understand and move beyond our feelings of hurt and anger, Lewis Smedes's classic book on forgiveness shows that it is possible to heal our pain and find room in our hearts to forgive. Breaking down the process of healing into four stages and offering stories of real people's experience throughout, this wise book provides hope and solace for all who long for the peace that comes with forgiveness.

How Apologies Can Help You Move Forward With Your Life “To err is human; to forgive divine.” But what if the person who hurt you most refuses to apologize or express any regret? That’s the question haunting Manhattan journalist Susan Shapiro when her trusted advisor of fifteen years repeatedly lies to her. Stunned by the betrayal, she can barely eat or sleep. She’s always seen herself as big-hearted and benevolent, someone who will forgive anyone anything - as long as they’re remorseful. Yet the addiction specialist who helped her quit smoking, drinking and drugs after decades of self-destruction won’t explain – or stop - his ongoing deceit, leaving her blindsided. Her crisis management strategy is becoming her crisis. To protect her sanity and sobriety, Shapiro ends their relationship and vows they’ll never speak again. Yet ghosting him doesn’t end her distress. She has screaming arguments with him in her mind, relives their fallout in panicked nightmares and even lights a candle, chanting a secret Yiddish curse to exact revenge. In her entrancing, heartfelt new memoir The Forgiveness Tour: How to Find the Perfect Apology, Shapiro wrestles with how to exonerate someone who can’t cough up a measly “my bad” or mumble “mea culpa.” Seeking wisdom, she explores the billion-dollar Forgiveness Industry touting the personal benefits of absolution, where the only choice on every channel is: radical forgiveness. She fears it’s all bullshit. Desperate for enlightenment, she surveys her old rabbis, as well as religious leaders from every denomination. Unable to reconcile all the confusing abstractions, she embarks on a cross country journey where she interviews people who suffered unforgivable wrongs that were never atoned: victims of genocides, sexual assault, infidelity, cruelty and racism. A Holocaust survivor in D.C. admits he’s thrived from spite. A Michigan man meets with the drunk driver who killed his wife and children. A daughter in Seattle grapples with her mother - who stayed married to the father who raped her. Knowing their estrangement isn’t her fault, a Florida mom spends eight years apologizing to her son anyway -with surprising results. Does love mean forever having to say you’re sorry? Critics praised Shapiro’s previous memoir Lighting Up: How I Stopped Smoking, Drinking and Everything Else I Loved in Life Except Sex as fiercely honest, fascinating, funny and “a mind-bendingly good read.” Now the bestselling author and popular writing professor returns with a darker, wiser follow up, addressing the universal enigma of blind forgiving. Shapiro’s brilliant new gurus sooth her broken psyche and answer her burning mystery: How can you forgive someone without an apology? Does she? Should you?

Amber Sparks holds her crown in the canon of the weird with this fantastical collection of “eye-popping range” (John Domini, Washington Post). Boldly blending fables and myths with apocalyptic technologies, Amber Sparks has built a cultlike following with And I Do Not Forgive You. Fueled by feminism in all its colors, her surreal worlds—like Kelly Link’s and Karen Russell’s—are all-too-real. In “Mildly Happy, With Moments of Joy,” a friend is ghosted by a text message; in “Everyone’s a Winner at Meadow Park,” a teen coming-of-age in a trailer park befriends an actual ghost. Rife with “sharp wit, and an abiding tenderness” (Ilana Masad, NPR), these stories shine an interrogating light on the adage that “history likes to lie about women,” as the subjects of “You Won’t Believe What Really Happened to the Sabine Women” will attest. Written in prose that both shimmers and stings, the result is “nothing short of a raging success, a volume that points to a potentially incandescent literary future” (Kurt Baumeister, The Brooklyn Rail).