Includes: corporate consumer contacts; better business bureaus; trade association & other dispute resolution programs; state, county & city government consumer offices; selected federal agencies; military commissary & exchange contacts; media programs; occupational & professional licensing boards; legal help; consumer credit counseling services; consumer groups & much more. Especially helpful for consumer complaints or problems

When you need to contact activists in the recycling community, this directory provides comprehensive coverage of 3000 United States recycling organizations, agencies, service companies, publications and videotapes, and other sources of information. Besides offering full contact information for organizations related to recycling, this biennial guide includes extensive essays on establishing recycling programmes at the office, at home, at work, or in communities.