Effective and practical security officer training is the single most important element in establishing a professional security program. The Effective Security Officer's Training Manual, Second Edition helps readers improve services, reduce turnover, and minimize liability by further educating security officers. Self-paced material is presented in a creative and innovative style Glossaries, summaries, questions, and practical exercises accompany each chapter

John Norman has updated his best-selling book, a guide for the firefighter and fire officer who, having learned the basic mechanics of the trade, are looking for specific methods for handling specific situations. In this new fourth edition, readers will find a new chapter on lightweight construction, a new chapter on electrical fires and emergencies, updates to many chapters including such topics as wind-driven fires, and many new illustrations.

CD-rom includes appendices and instructor materials such as roll call forms, PowerPoint presentations, and note-taking sheets for students.

Getting promoted in the fire service is not an easy process. Many people have that desire to promote, but for whatever reason cannot put the pieces together to make it a reality. Over the 20 plus years I have been in the fire service, I have had the opportunity to be on both sides of the promotional process - as a candidate, and as a rater and proctor. This book will assist fire department personnel specifically prepare for their next promotional exam. Promotional candidates will be exposed to and offered key points for the most common tasks and events within a fire department promotional process including, but not limited to: promotional preparation, completing the application, resume preparation, the written exam, the oral interview, the personnel problem, the oral presentation, and the emergency simulation.