Fasten Your Seatbelt: The Passenger is Flying the Plane is the fourth in a series written at the encouragement of practitioners in the global airline industry. Core customers are beginning to seize control of the direction of the industry from airline management. Customers are doing so due to deep dissatisfaction with what is being offered by traditional carriers across all areas, including network, product, price, customer service and the distribution system. New airlines have clearly focused business designs with the discipline to reject non-valued products or services. In the US, new airlines score higher in customer satisfaction, offering lower fares and making larger operating profits. This book is about customer behaviour and how to address it. It provides detailed but easy-to-read practical discussion of the changes required on the part of airline management not only to think boldly, but also to execute courageously and relentlessly, ground-breaking strategies to fly ahead of their customers. As with previous books written by Nawal Taneja, the primary audience continues to be senior level practitioners within the global airline industry - in both traditional carrier and low complexity carrier segments. The approach is impartial, candid and pragmatic, based on what is happening in the actual market place rather than theoretical business models.

The illuminating, comprehensive biography of Bette Davis, one of the most electrifying Hollywood stars ever to grace the silver screen. With a career spanning six decades and more than eighty films, Bette Davis is synonymous with Hollywood legend. From her incandescent performance as Margo Channing in All About Eve, to her terrifying, psychopathic Jane Hudson in What Ever Happened to Baby Jane?, Davis generated electricity wherever she appeared, whatever she did—and not just on the silver screen. Her personal life was as passionate as her career and was so fiery that it eventually consumed her. In this landmark biography, Lawrence J. Quirk takes us behind the scenes of all of Davis’s movies, from her early unpromising roles, to her commanding presence at the pinnacle of stardom, to her degrading exploitation in horror films at the end of her career. Quirk delves into Davis’s four unhappy marriages, as well as her frosty, manipulative relationships with her three children. Also revealed are her many affairs through the years with leading men, bit players, servicemen during World War II, and, very late in her life, much younger men, who repaid her by using her and deserting her. Intense, volatile, ruled often by her emotions, Bette Davis was described by one critic as "a force of nature that could find no ordinary outlet." Fasten Your Seat Belts brilliantly explores the life and career of Bette Davis to show us the fascinating original she was.

In his debut book, 'Fasten Your Seat Belts And Eat Your F*cking Nuts', Joe Thomas - aka Flight Attendant Joe - takes you on an inappropriate storytelling journey about what really happens while you sit comfortably (unless you are in a middle seat, in that case - he's sorry) onboard a climate controlled airplane while sucking down cups of soda, snacking on unsalted peanuts, and playing dumb when you get caught smoking in the lavatory. Have you ever wondered what happens behind the scenes at 38,000 feet? Does the thought of banging a flight attendant intrigue you? What about a pilot? Do you regularly attempt at eavesdropping on flight attendant conversations while waiting to use the lavatory on a red-eye flight? If so, then this book was written for you. Nobody said traveling was easy and Joe Thomas has the stories to prove it. 'Fasten Your Seat Belts And Eat Your Fucking Nuts' will make you hungry for more than just another bag of pretzels. Each page drips with gossip, drama, and his own personal confrontations with passengers and coworkers that will leave you gasping for air one minute, and then busting out laughing the next. Joe's honest, heartwarming, - dick-slapping-in-your-face-comedy - will have you turning pages quicker than a hooker turns tricks.

Never look at your flight attendant the same way again! Fasten Your Seat Belts is a no-holds-barred tell-all book packed with tales of sex, lies and alcohol, from the narrow aisles of cattle class, to the cosseted confines of the cockpit and under starched hotel linen. With a mix of raunchy, sordid and scandalous details and redeeming moments of innocence and hilarity, this book is a result of more than three decades of flying the friendly skies. So fasten your seat belts and prepare yourself for the read of your life! He had better be. The first body is discovered in Singapore, and the second in Bangkok. Both American women. Both viciously beaten. Both stripped nude and posed obscenely. The FBI calls it terrorism, but the whispers are that a serial killer is stalking American women across Asia.So why is it no one seems to want Tay to find the murderer? Whatever the reason, he won’t let go. He is training a sadistic killer from Singapore deep into the dark, sordid heart of Bangkok. And, if he has to, he will do it all be himself.