Are you a decorator that struggles with pricing? Have you just set up in business and are looking for some pointers? Are you an established business looking for some inspiration on how to move forward? This chatty guide on pricing and business will gently guide you through the process of pricing a decorating job. It looks at the pitfalls of getting your pricing wrong and the advantages of having a good pricing system. The following is discussed. The most common mistakes that decorators make when pricing. Factors to consider when you price a decorating job. Working out the price. A simple method. Handling customers. All these and much more are explored in this book.

This is a chatty guide to airless spraying for decorators, decorating students and anyone interested in painting to produce a fast and flawless finish. The book covers the airless sprayer and all the components, how to set up the system and hints and tips on successful spraying.

DELIVER FASTER, BETTER, AND CHEAPER HEALTHCARE IN AS FEW AS FIVE DAYS 4 STAR DOODY'S REVIEW! "The main purpose is to present simple steps to help hospitals start getting faster, better, and cheaper in five days or less while achieving the goal of fast, affordable, and flawless healthcare. Healthcare has many opportunities for improvement and the use of Lean Six Sigma concepts can make a dramatic impact. This book provides the basic information to do that."--Doody's Review Service Lean Six Sigma for Hospitals: Simple Steps to Fast, Affordable, Flawless Healthcare explains how to use tested Lean Six Sigma methods and tools to rapidly improve hospital operations and quality of care and reduce costs. These proven strategies follow the patient from the front door of the hospital or emergency room all the way through discharge, examining key aspects of patient flow and quality. The trail of billing and collections is also followed to discover and eliminate cash flow leaks. This practical guide emphasizes both the clinical and operational sides to reduce the "three demons of quality"--delay, defects, and deviation. Real-world case studies from major hospitals illustrate successful implementations of Lean Six Sigma. Coverage Includes: Achieving a faster, better hospital in five days--emergency department, door-to-balloon time, operating room, medical imaging, lab, nursing unit, clinical staff, pharmacy, order accuracy, diagnosis, ICU Lean for accelerated patient flow Reducing medical errors with Six Sigma Creating a more profitable hospital in five days by reducing denied, rejected, and appealed claims Six Sigma for hospitals Excel power tools for Lean Six Sigma Identifying improvement projects through data mining and analysis Sustaining improvement using control charts Laser-focused process innovation Statistical tools for Lean Six Sigma Implementing Lean Six Sigma

Jim Champy revolutionized business with Reengineering the Corporation. Now, in Deliver!, the third book in a series about what's new and really works in business, he shows how to leverage the rich treasure of potential competitive advantage that's hiding in plain view: your operations. Deliver! presents five original, chapter-length case studies of organizations performing at levels that were once viewed as impossible. They range from Campbell's Soup to the US Navy. Their offerings range from industrial tools to premium California wine. What do they share in common? Their success hasn't been grounded in breakthrough strategy: it's built on goals, discipline, details… the grittiness of everyday execution. In an era of highly constrained resources, these organizations offer you the most realistic path to sustainable success: Increase operational efficiency. Drive real savings. And use those savings not merely to maintain your competitive position, but to drive it forward. Want more? Check out the e-book collection, Jim Champy on What's Really Working in Business. This brand new collection contains state-of-the-art business insights from world-renowned expert Jim Champy…now in a convenient e-format, at a great price!

Don't venture into the consulting field without this essential Fieldbook & Companion! Following on the heels of the best-selling Flawless Consulting, Second Edition comes The Flawless Consulting Fieldbook and Companion. Whether you work as a consultant or you work with consultants, this relentlessly practical guide will be your best friend as you discover how consulting influences your business- and real life-decisions and those of others. The Flawless Consulting Fieldbook and Companion is packed with: Sample scenarios Case studies Client-consultant dialogues Hands-on tools Action plans Implementation checklists "Wow! A companion a business owner can't be without! The insights of 30 consultants the caliber of Peter Block is priceless." --Sue Mosby, principal, CDFM2 Architecture Inc. "This book is a companion piece for both the desktop and bedside of those who do consulting full time or in their role as leader. I plan to keep this book close to me to both guide and inspire my work." --Phil Harkins, president, Linkage, Inc.

No one writes suspense like Heather Graham Read this brand-new romantic thriller by one of today's most popular authors... There's a pub in New York City that's been in the Finnegan family for generations. Now Kieran and her three brothers own it. Kieran Finnegan is also, as it happens, a criminal psychologist--a fitting reaction, perhaps, to her less-than-lawful teenage past. Meanwhile, New York's Diamond District has been hit by a rash of thefts. No one's been killed--until now. FBI agent Craig Frasier is brought in to investigate; he and Kieran meet at a jewelry store in the middle of a heist. She's there to "unsteal" a flawless stone taken by her light-fingered youngest brother as an act of vengeance. Craig's there to stop the gang. But the police and FBI begin to wonder if there are two gangs of diamond thieves, the original and a copycat group of killers--who seem to think their scheme is as flawless as the stones they steal. Thrown together by circumstance, drawn together by attraction, Kieran and Craig are both assigned to the case. But to Kieran's horror, there's more and more evidence that, somehow, the pub is involved. Because everyone goes to Finnegan's

No one burned hotter than Eve Babitz. Possessing skin that radiated “its own kind of moral laws,” spectacular teeth, and a figure that was the stuff of legend, she seduced seemingly everyone who was anyone in Los Angeles for a long stretch of the 1960s and ’70s. One man proved elusive, however, and so Babitz did what she did best, she wrote him a book. Slow Days, Fast Company is a full-fledged and full-bodied evocation of a bygone Southern California that far exceeds its mash-note premise. In ten sun-baked, Santa Ana wind–swept sketches, Babitz re-creates a Los Angeles of movie stars distraught over their success, socialites on three-day drug binges holed up in the Chateau Marmont, soap-opera actors worried that tomorrow’s script will kill them off, Italian femmes fatales even more fatal than Babitz. And she even leaves LA now and then, spending an afternoon at the house of flawless Orange County suburbanites, a day among the grape pickers of the Central Valley, a weekend in Palm Springs where her dreams of romance fizzle and her only solace is Virginia Woolf. In the end it doesn’t matter if Babitz ever gets the guy—she seduces us.