Waiting until the end of a project to identify “lessons learned” is too late. By that time, the project may be ready for the scrap heap. But if your projects and programs include multi-level learning, you’ll not only be fostering continuous improvements for the future, you’ll be well-equipped to reduce the risk of failure while projects are “in-flight” so you can deliver maximum value to your client organization. Facilitating Project Performance Improvement helps any organization: • Reduce time to market for new products, systems, processes and technologies • Improve customer and end-user satisfaction with project outcomes • Reduce risk of failure, wasted investment, and project runaway • Improve productivity, quality and teamwork • Continuously improve delivery both within and across projects. Organizations simply cannot afford to leave learning to chance on their mission-critical investments. Facilitating Project Performance Improvement provides a practical approach to structured learning and reflection that enables teams to innovate and improve, ensuring both immediate and long-term project success.

Organizations are under pressure to build and sustain competitive advantage with and through people. For that reason, managers continue to demand results from workers and look for as many ways as possible to increase productivity and decrease the costs of doing business. Human performance improvement (HPI) is a systematic approach to securing better performance from people. This book provides a thorough overview of the theory and practice of HPI, looking at the long-term action plan and specific interventions that can improve productivity and address performance problems. This new edition provides up-to-date references and sources, examines the manager’s role in HPI in more detail than previous editions, and explores how to build on human performance improvement strengths and opportunities. Written by a group of highly respected authors in the field, this book will show you how to discover and analyze performance gaps, plan for future improvements in human performance, and design and develop cost-effective interventions to close performance gaps. HPI is not a tool reserved exclusively for training and development practitioners, human resource specialists, or external consultants. Almost anyone can use it, including managers, supervisors, and even employees, making this book vital reading for anyone looking to improve human performance.

The approach to project management is too often formulaic, describing what should be done, but not describing why those actions are important. This book outlines the what and how of project management, emphasizing why actions matter, the overall intention of the formulaic steps, and the strengths or weakness of various tools and techniques.

The approach to project management is too often formulaic, describing what should be done and how to do it, but not adequately describing why those actions are important. Improving Project Performance outlines the what and how of project management, emphasizing why actions matter, the overall intention of the formulaic steps, and the strengths or weakness of various tools and techniques. Successful project teams must understand and focus intently on what Wellman describes as the eight essential habits of successful project teams: -Nurture a shared vision of what is to be accomplished -Translate that vision into a coherent set of performance specifications -Have an integrated plan for accomplishing the purpose -Measure their performance against the plan and their progress toward the requirements -Allow for uncertainty -Manage change -Continually act to influence their future -Over-communicate

The purpose of this book is to provide a user-friendly guide for healthcare leaders, improvement practitioners, and providers at all levels (current and aspiring) to assemble performance-improvement ecosystems that will transform organizational performance, improve health outcomes, and stand the test of time in the face of scarce resources. The healthcare industry is experiencing more disruption and change now than ever before. The old way of doing business is gone and the new is here. Thus, healthcare leaders must evolve with the market or face extinction. As the market evolution continues, the only question is "How many organizations and leaders will make the cut?" The Ideal Performance-Improvement Ecosystem is a quick guide for the journey to the transformational promise land. Readers will gain simple, practical, and actionable insight on thought leadership topics such as the following: Strategic Planning Governance and Oversight Quality Management System Continuous Improvement Knowledge Management Culture “insert image” Casey Bedgood is a healthcare leader with over twenty years of experience. He is a Six Sigma Black Belt and accomplished author. Over the years, Casey's work has been recognized, sourced, and modeled by national and global best practice organizations in the healthcare industry and beyond. He has amassed a portfolio of dozens of publications on topics such as thought leadership, knowledge transfer, performance improvement, strategic design, innovative thinking, transformation, Quality Management System (QMS), and many others. Subsequently, many large complex healthcare enterprises across the US, Canada, and Singapore have sourced and sought after Casey's thought leadership expertise. Casey earned a BBA Magna Cum Laude from Mercer University and a Master's of public administration from Georgia College and State University (GCSU). He is a IISE Lean Green Belt, Six Sigma Green Belt, and Six Sigma Black Belt. Also, CAP trained via GE and a member of the American College of Healthcare Executives (ACHE).

This handbook developed by the Project Management Institutes Program Management Office Specific Interest Group (PMOSIG) provides practical guidance to the project Management and PMO community on a variety of topics in the areas of: PMO Strategic and Tactical Management, PMO Governance, PMO Services, PMO Set-up and Execution, and PMO Performance and Maturity. It features insightful contributions from more than 20 subject matter experts, successful practitioners, distinguished authors and thought leaders with a variety of backgrounds and experiences from around the World. The authors include best practices and case studies for successfully aligning PMOs to business objectives, and delivering benefits/ROI, as well as numerous proven tools, templates, policies, procedures, standards, methodologies and processes for successfully developing, and managing PMOs and for expanding their scope of services.

THE DEFINITIVE GUIDE TO PROGRAM MANAGEMENT--FULLY UPDATED AND REVISED Program managers must strike a balance between operations and project implementations in order to develop and maintain a culture in which the components of success are repeatable. The Handbook of Program Management is designed to help you do exactly that. This go-to guide supplies you with the insight and tools you need to establish processes that ensure the success of your project managers--and increase the profitability of your products and services. Fully updated and heavily revised, this new edition helps you incorporate new technologies and people into your processes while delivering improved products and services that continually outpace your competition. The Handbook of Program Management provides critical information from a trusted expert. In addition to the classic chapters on Attributes of the Effective Program Manager, Stakeholder Management, and Portfolio Management Essentials, this updated edition is packed with brandnew material covering: Change management Interfaces How bad projects are stopped or postponed How consultants and subcontractors should be used Program performance analysis The role of governance Avoiding the complicated theories and phantom quick-fixes you'll find in other books, The Handbook of Program Management offers straightforward, actionable methods for establishing a highly effective project management culture: one with integrity, energy, and full stakeholder support. Nowhere else will you find such comprehensive, authoritative information on creating successful program management outcomes. The author takes you on the entire journey, from strategically creating a program culture, to building effective relationships, and to analyzing ways of accomplishing your program objectives. The Handbook of Program Management is essential reading for program managers of all levels, whether you're a novice seeking certification in the field or an executive looking to build a flexible organization that can support dynamic on-going product development. Praise for the previous edition of The Handbook of Program Management: "Brown's book captures the essential skills of program and project management. It serves as a 'how to' guide for those entering the business, as well as a refresher on the skills and attributes for those ready to take the next step. The book effectively defines the leader’s role in creating the team culture and environment for success." -- Eugene F. Kranz, Apollo 13 Flight Director, author of Failure Is Not an Option, and retired Director NASA Space Operations "Program management is one of the toughest jobs a person can hold...and James Brown knows Program Management. Here's a chance to learn from the scar tissue of others rather than your own." -- Norman R. Augustine, retired Chairman and CEO, Lockheed Martin Corporation "Finally, a pragmatic book that shares the secrets behind successful program management. If I was giving one book to program managers, this would be it! Any business leader in today's environment of accelerating change will benefit from this book." -- Jack Cooper, former CIO, Bristol-Myers Squibb