Facilitation can provide a key route to creating buy-in to the need for change and associated change initiatives. But, this only happens when facilitation is used in the right way. The authors outline the guiding principles of facilitation that every change leader needs to understand in order to successfully drive change.

With business and organisations moving at an ever-faster pace and facing evermore demanding challenges, the need for efficient, succinct and productive interaction between individuals of those businesses and organisations is more important than ever. With the bounds of communication restrictions abandoned through technological advances (we can now see and hear anyone across any manner of virtual platforms anywhere around the globe) and with a greater understanding of the underlying dynamics of human interaction, unprecedented pressure has been thrust upon the individual or individuals who, often, enable these dynamic interactions: the facilitator. Many of us have, at one time or other, been responsible for a meeting – whether between a small number of individuals or an entire organisation of hundreds, or possibly thousands, of businessmen and women. Or, perhaps, we’ve had to be the mediator in a family dispute closer to home or managed a discussion between two feuding friends or colleagues. One way or another, chances are, all of us have been a facilitator at some point in our lives. With the ever-growing demands placed on facilitators, this book delivers a methodical and structured approach to facilitation. This book is the definitive guide to instruct and assist facilitators – both new and experienced – with a set of guidelines and underlying theory that will benefit any facilitator, whether as a mediator between two individuals, single-handedly facilitating a group of 100 or working as part of a facilitation team in a multinational corporation. The first part of the book develops the core basic skills of those new to the art of facilitating. There are many examples and exercises to show the reader how to apply them in different situations. The second part of the book is for more experienced facilitators as it focuses on more advanced skills and tackling difficult situations. Specific tools and techniques are illustrated for the reader. Essentially, this book is aimed at developing and mastering the art of facilitation. Facilitation is the art of getting the best out of groups of people to brainstorm, solve problems and gain consensus. Based on 30 years’ experience of the author and running multiple facilitation training courses across the globe, this book is aimed at upskilling people, managers and leaders to drive change and consensus with groups through running workshops and meetings.

Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide community members through the process of making change and to help them determine their goals and methods. The aim of this book is to enable facilitators to identify concerns and address, enable and foster change at the local level through effective facilitation. This book follows a six-stage model for creating change. Beginning with issue awareness, it continues through getting to know the team they are working with, seeking information on the issue and community, through facilitating the planning and community development through evaluation. This book focuses on the human side of the change process while also teaching the practical skills necessary for individuals to reach their goal. Making Change is for people interested in making change to improve their community, including students, community activists, local government and educational leaders.

The Secrets of Facilitation delivers a clear vision of facilitation excellence and reveals the specific techniques effective facilitators use to produce consistent, repeatable results with groups. Author Michael Wilkinson has trained thousands of managers, mediators, analysts, and consultants around the world to apply the power of SMART (Structured Meeting And Relating Techniques) facilitation to achieve amazing results with teams and task forces. He shows how anyone can use these proven group techniques in conflict resolution, consulting, managing, presenting, teaching, planning, selling, and other professional as well as personal situations.

"Every community has issues or opportunities that need to be addressed. The expert knowledge of community members could be the key to creating lasting change. By making community members into facilitators, Making Change: Facilitating Community Action suggests they can guide community members through the process of making change and to help them determine their goals and methods. The aim of this book is to enable facilitators to identify concerns, address, enable and foster change at the local level through effective facilitation. This book follows a six-stage model for creating change. Beginning with issue awareness, it continues through getting to know the team they are working with, seeking information on the issue and community, through facilitating the planning and community development through evaluation. This book focuses on the human side of the change process while also teaching the practical skills necessary for individuals to reach their goal. Making Change is for people interested in making change to improve their community, including students, community activists, local government and educational leaders"--

Most trainers rely on trial and error as the only means of improving facilitation skills. This definitive text furnishes a comprehensive framework for determining the best interventions to use in a given group situation. The trainer is presented with strategies for assisting the individual to establish an attainable goal, develop a strategy for change, and implement and evaluate that strategy during and following the life of the group. Both personal and professional development groups are addressed in the model. Most current literature describes how to design management training and human relations group. This text goes a step further by providing a framework for intervening on a moment-by-moment basis to ensure group goal achievement. Facilitating Training Groups provides clear descriptions of three primary models--T-groups, personal growth groups, and skills training groups. Their goals, theoretical underpinnings, and required leadership style are explored. The book focuses on what trainers say and do during the life of a group to facilitate the accomplishment of the goals of a particular model. Trainers learn a process for deciding what interventions to use in different circumstances and models. Practice exercises assist the reader in assimilating the material. This book is particularly relevant for those studying human resources, human resource training, psychology, sociology, and social work.