This is the second edition of role-plays that we have brought out for the non-native English speaker with an interest in practising and improving his or her abilities to negotiate.

25 Role Plays to Teach Negotiation contains exercises that will inspire you to think and act like a negotiation expert. Select role plays by industry or by training objectives. Build an entire workshop or supplement related training with a negotiation exercise.

In the worlds of international business or diplomacy, the perfect negotiator is said to be both assertive and flexible, endowed with a brilliant intellect and an amazing memory. However, a negotiator's skills can be more aptly compared to those of someone who exceeds at sports - talent may be 20% and the rest is training. This book contains 14 role playing exercises, all based on real-life cases, that will help to develop negotiation skills. Navigating through the phases of confrontation, competition, and cooperation, the book demonstrates how to resolve conflicts and achieve win/win results. As with his first book, International Negotiations, author Alexander MÃ?1⁄4hlen, who is an experienced diplomat, shows readers in a step-by-step fashion how to succeed in negotiations. (Series: Cultures and Communication / Kommunikation und Kulturen - Vol. 4) [Subject: Communication Skills, Diplomacy, Business, Politics]

Training Strategies for Crisis and Hostage Negotiations was written for trainers who are tasked with providing role play: scenario-driven training that is challenging, novel, interesting, varied, and motivating. A trainer may play a larger role as leader, expert, teacher, coordinator, planner, facilitator, resource manager/librarian, observer/evaluator, talent agent/developer, and as a liaison with local, regional, and national groups. Role play remains the principal resource as the most effective way to train negotiatorsOCoboth novice and experiencedOCoand scenarios can be written in any number of ways, with role plays having endless possible variations that provide needed practice under controlled circumstances. Role play has been employed in numerous and diverse settings in the behavioral sciences, government, military, medicine, and business, affording needed practice under these controlled circumstances. The book observes training plans, goals and objectives, roles of trainers, scenario writing, subjects and realistic guidelines for role players, creative variations for role play practice, plus feedback and evaluation. The author adds knowledge about constructing scenarios that teach and challenge, making role plays more powerful and enlivening. Foundation material is included about the role of the trainer, the trainee, adult learning, and the important process of evaluation and the creative use of role play. In addition to the basic principles and mechanics of training strategies, skill-building exercises are presented, which can be used to serve unique settings and circumstances. The basics of active listening skills, negotiations stratagems, analysis of personality, and training techniques to properly master the basic skills for negotiators at all levels are among the many facets of this resource. The author presents a constant review and application of fundamentals in the negotiation world that has produced successful resolutions and competent, skilled negotiators. For the trainer, negotiator, supervisor, or academy instructor, this manual will be an invaluable training source."

Master the six steps of negotiating with these role-plays that will teach you the skills of planning, climate setting, issue identification, bargaining, settlement, and review. These role-plays, drawn from real life experiences, were compiled to aid today's training professional in designing a negotiation skills program. They address a number of issues involved in sales, purchasing, employee performance, boundary roles, general management, and dealing with coworkers. To make the trainer's job easier, the book includes planning, observer and debriefing worksheets, a list of critical behaviors, and a special set of directions for participants. Each role-play is written in an easy-to-read format, and includes directions which address the time requirements, objectives, methodology, and trainer's instructions for each exercise.

Effective Negotiation is a task-oriented and practical resource that provides the skills needed to reach a good agreement. It examines how negotiations work and covers key issues such as trust, power and information exchange. Ray Fells draws on his extensive teaching and research experience to present useful, applicable strategies and advice on managing workplace and business negotiations. Fully revised and updated, this comprehensive second edition boasts new features including chapter summaries, fundamental skills tips and a complete Negotiator's Toolkit. It incorporates up-to-date case studies, new material on mediation and on multiparty negotiations and a new concluding chapter on being an effective negotiator. The companion website, at www.cambridge.edu.au/academic/effective, includes a comprehensive set of lecturer resources, including PowerPoint summaries, negotiation role plays and expanded case material. Effective Negotiation remains an essential resource for students and professionals in the fields of business and management, law, human resource management and employment relations.