Experts explore the latest and most successful techniques in library management, offering fresh insights and practical guidelines.

"[T]he diversity of perspectives presented within this publication will build on the reader's existing knowledge to bring nuances and alternative approaches to these enduring, seemingly intractable challenges within the LIS profession and within society." --from the Foreword by Mark A. Puente Academic library workers often make use of systemic, bureaucratic, political, collegial, and symbolic dimensions of organizational behavior to achieve their diversity, equity, and inclusion goals, but many are also doing the crucial work of pushing back at the structures surrounding them in ways small and large. Implementing Excellence in Diversity, Equity, and Inclusion captures emerging practices that academic libraries and librarians can use to create more equitable and representative institutions. 19 chapters are divided into 6 sections: Recruitment, Retention and Promotion Professional Development Leveraging Collegial Networks Reinforcing the Message Organizational Change Assessment Chapters cover topics including active diversity recruitment strategies; inclusive hiring; gendered ageism; librarians with disabilities; diversity and inclusion with student workers; residencies and retention; creating and implementing a diversity strategic plan; cultural competency training; libraries' responses to Canadian Truth and Reconciliation Commission Calls to Action; and accountability and assessment. Authors provide practical guiding principles, effective practices, and sample programs and training. Implementing Excellence in Diversity, Equity, and Inclusion explores how academic libraries have leveraged and deployed their institutions' resources to effect DEI improvements while working toward implementing systemic solutions. It provides means and inspiration for continuing to try to hire, retain, and promote the change we want to see in the world regardless of existing structures and systems, and ways to improve those structures and systems for the future.

Prologue : the power of a lean transformation -- Strategy one. Recognize that service performance is the key to customer retention -- Strategy two. Transform your change-resistant culture -- Strategy three. Understand how delivery service chains drive your library's performance -- Strategy four. Align your performance metrics with your delivery service chains -- Strategy five. Transform your new book delivery service chain -- Strategy six. Transform your customer holds/reserves delivery chain of service -- Strategy seven. Transform your cost control philosophy to a lean service improvement philosophy -- Strategy eight. Transform your overall library service performance metrics -- Strategy nine. Transform your digital research delivery service chain -- Strategy ten. Transform your delivery service chain from a "push" to a "pull" philosophy -- Strategy eleven. Think lean before the concrete is poured -- Afterword : lean continuous improvement -- Appendix : more lean tools.

"Outlines a focused and results-oriented plan for achieving the best results from staff members through a coaching style of management ... Complete with new forms, reader-friendly tables, and annotated references"--Page 4 of cover.

What does successful academic library management look like in the real world? A team of editors, all administrators at large research libraries, here present a selection of case studies which dive deeply into the subject to answer that question. Featuring contributions from a range of practicing academic library managers, this book spotlights case studies equally useful for LIS students and current managers;touches upon such key issues as human resource planning, public relations, financial management, organizational culture, and ethics and confidentiality;examines how to use project management methodology to reorganize technical services, create a new liaison service model, advance a collaborative future, and set up on-the-spot mentoring;discusses digital planning for archives and special collections;rejects "one size fits all" solutions to common challenges in academic libraries in favor of creative problem solving; andprovides guidance on how to use case studies as effective models for positive change at one's own institution. LIS instructors, students, and academic library practitioners will all find enrichment from this selection of case studies.

In each chapter of Special Libraries Association, several libraries are conspicuous because of the level of support, number and quality of staff, variety of services provided, and space allocated, as well as a whole host of outstanding characteristics. This study is an investigation of thirteen companies whose libraries/information centers have been identified as outstanding. This study is descriptive and analytical in its nature and is intended to capture the reasons for significant management support for the company library. The aim of this investigation is to provide the first written accounts of the rationale for the excellence of management support for these libraries and to draw appropriate conclusions from the data presented. An integral part of this study is the inclusion of descriptive library case studies which have been authored or coauthored by the information managers.