Whether you want to buy a television or a car, provide a service, file a consumer complaint or return an item to a seller, you need to know your rights under the new Consumer Protection Act ... The CP Act has given every South African rights and obligations that up until now have not been an issue, and ignorance of the law is not a defence. This easily accessible guide explains how, among other things, the CP Act aims to: - Promote and protect the economic interests of consumers; - Improve access to, and the quality of, information that is necessary so that consumers are able to make informed choices; - Protect consumers from hazards to their well-being and safety; - Develop effective means of redress for consumers; and - Promote and provide for consumer education. Everyone’s Guide to the Consumer Protection Act is therefore essential reading for all South Africans – every home should have one.

The law affects us all, and even your most basic day-to-day choices and actions have legal implications. Yet few people have much knowledge of the law or understand complicated legal terminology – and lawyers’ fees are beyond many people’s reach. This book will provide you with the necessary information on a wide range of legal issues that may impact on your daily life – at work, in the home, on the road, in the marketplace, and in the courtroom. Written by experts specifically for the layperson, the book’s everyday language is free of obscure legal jargon. It is easily understandable, informative and essential for each and every household in South Africa. What’s new in the 4th edition? This new edition includes new or expanded information on procedures for DNA and other forensic samples; protection from harassment; parental duties and responsibilities; travelling with children; rights to education; fair and unfair dismissals; franchises; developments in property law; electronic fund transfers; the Road Accident Fund; and the law applying to sport.

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