ESSENTIALS OF E-COMMERCE: Unit 1: Internet and Commerce : Business Operations in Commerce Practices Vs Traditional Business Practices; Benefits of E-Commerce to Organisation, Consumers and Society; Limitation of E-Commerce. Unit 2: Application in B2C : Consumers Shopping Procedure on the Internet; Products in B2C Model; E-Brokers; Broker-Based Service Online; Online Travel Tourism Services; Benefits and Impact of E-Commerce on Travel Industry, Online Stock Trading and Its Benefits; Online Banking and its Benefit; Online Financial Services and its Future. Unit 3: Application in B2B: Applications of B2B; Key Technologies for B2B, Characteristics of the Supplier Oriented Marketplace, Buyer Oriented Marketplace and Intermediate Oriented Marketplace; Just in Time Delivery in B2B. Unit 4: Applications in Governance : EDI in Governance; E Government; E Governance Applications of the Internet, Concept of Government to-Business, Business-to-Government and Citizen-to-Government; E-Governance Models; Private Sector Interface in E Governance.

Introduction to E-commerce discusses the foundations and key aspects of E-commerce while focusing on the latest developments in the E-commerce industry. Practical case studies offer a useful reference for dealing with various issues in E-commerce such as latest applications, management techniques, or psychological methods. Dr. Zheng Qin is currently Director of the E-Commerce Institute of Xi’an Jiaotong University.

This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.

This book provides exactly what students need to complete their chosen route in the new e-Quals IT practitioner qualifications from City & Guilds at level 2.

This book analyzes various aspects of enterprise information systems (EIS), including enterprise resource planning, customer relationship management, supply chain management systems, and business process reengineering. It describes the evolution and functions of these systems, focusing on issues related to their implementation and upgrading. Enhanced with pedagogical features, the book can be read by graduate and undergraduate students, as well as senior management and executives involved in the study and evaluation of EIS.