This text-workbook is a streamlined, no-nonsense approach to business communication. It takes a three-in-one approach: (1) text, (2) practical workbook, and (3) self-teaching grammar/mechanics handbook. The chapters reinforce basic writing skills, then apply these skills to a variety of memos, letters, reports, and resumes. This new edition features increased coverage of contemporary business communication issues including oral communication, electronic forms of communication, diversity and ethics.

The Evolution of Affordable Content Efforts in the Higher Education Environment: Programs, Case Studies, and Examples provides both inspiration and guidance for those beginning work on affordable content and evidence of the growth that has occurred in this arena over the last decade. While some institutions have been providing students affordable content options for over 100 years, many others have found the need to launch new programs in response to the escalating costs of higher education and the impact that has on student learning. This book provides examples from different types and sizes of institutions and includes voices from a wide range of contributors including faculty, instructional designers, academic technologists, librarians, bookstore staff, and more. The Evolution of Affordable Content demonstrates the range of affordable content options that are possible today-from openly licensed content to library licensed materials and all inclusive purchase models to institution-wide student textbook rental models.

Systems Analysis and Design,Video Enganced International Edition offers a practical, visually appealing approach to information systems development.

Building on the successful top-down approach of previous editions, the Sixth Edition of Computer Networking continues with an early emphasis on application-layer paradigms and application programming interfaces (the top layer), encouraging a hands-on experience with protocols and networking concepts, before working down the protocol stack to more abstract layers. This book has become the dominant book for this course because of the authors’ reputations, the precision of explanation, the quality of the art program, and the value of their own supplements.