An insider’s look into the award-winning restaurant of internationally acclaimed chef Charlie Trotter, with techniques and strategies to create top-tier service, food, and atmosphere. Charlie Trotter's Chicago restaurant is not only one of the premier eating experiences in America, it serves also as the model of a thriving business whose cutting-edge approach to management is setting new standards for quality, efficiency, and profitability. In fact, people in just about any field can learn from Charlie's methods. For this breakthrough business guide, journalist Paul Clarke conducted in-depth interviews with Charlie and his associates, distilling invaluable lessons for entrepreneurs and hospitality professionals who are committed to creating highly respected and innovative businesses. Anyone who wants to improve their business will be sure to learn something new from this Midwestern dynamo.

Explors how a business, no matter the size, can achieve excellence through intense focus on the development and nuturing of its culture. Fielkow focuses on "how to" solutions that businesses can implement on their own and his proposals focus on speding your time not your money, thus allowing the ideas in the book to be implemented by businesses of any size.

As tourists we demand the same standards of service wherever we go, yet we always want the destination to be distinctive. Based on fieldwork in Tanzania & Indonesia, this book explores how tourism fantasies are rewarded in an increasingly homogenised world.

Mind, Heart, and Spirit: Educators Speak is a collection of real-life stories from a diverse group of educators on a wide range of issues such as how to deal with difficult students, the role or parents and religion in a child's education, and the similarities and differences in educating children in different cultures across the globe. Filled with interesting anecdotes and personal accounts, this is an intimate, sometimes frustrating, sometimes exhilarating insight into the experiences of all these educators as they have struggled to overcome various challenges in educating children. Their passion for teaching and their devotion to their students come shining through and offer a glimpse of the important role that Baha'i education-- with its emphasis on unity, tolerance, and diversity-- can play in shaping the lives of young people today.

Editing for Today's Newsroom provides training, support and advice for prospective news editors. Through history, analyses, and anecdotes, this book offers a solid grounding to prepare potential editors for the full range of their responsibilities in today's newsrooms: developing ideas; evaluating and editing copy; working with writers; determining what is news; understanding presentation and design; directing news coverage; managing people; making decisions under pressure; and coping with a variety of ethical, legal, and professional considerations, all while operating in today’s multimedia, multiplatform news arena. Author Carl Sessions Stepp focuses on editors as newsroom decision makers and quality controllers; accordingly, the book features strategies and techniques for coping with a broad spectrum of editing duties. Covering basic and advanced copyediting skills, it also provides intellectual context to the editor's role, critically examining the history of editing and the changing job of the contemporary editor.

Essential reading for school leaders! With the Common Core State Standards adopted by the vast majority of U.S. states, educators face the challenge of translating the standards into successful, positive change within schools. Written for school leaders, this practical guide offers a blueprint for implementing and exceeding the new standards using very targeted professional development. Readers will find realistic strategies supported by examples from a diverse range of schools. Topics include Empowering teachers and staff as partners in planning for and implementing the new standards Adapting existing curriculum to meet goals for mathematics and language arts at each grade level Designing assessments that measure mastery of the standards Ensuring that the standards benefit learning for all students, including multicultural learners Lead your school or district in fulfilling the promise of the Common Core State Standards and preparing students for a competitive global economy. "This book looks at the implementation of CCSS within the context of all of the components that face public schools, and, in doing so, puts the CCSS in a proper perspective. This is a book that could actually help make a difference in the improvement of instruction in the public schools." —Martin J. Hudacs, Superintendent Solanco School District, Quarryville, PA "Making the Common Core Standards Work provides a detailed approach to systems thinking and how to manage a real-life paradigm shift." —William Richard Hall, Jr., Principal R. C. Longan Elementary School, Henrico, VA