From general theories and concepts exploring the meaning and causes of crisis to practical strategies and techniques relevant to crises of specific types, crisis management is thoroughly explored. Features & Benefits: @* A collection of 385 signed entries are organized in A-to-Z fashion in 2 volumes available in both print and electronic formats.@* Entries conclude with Cross-References and Further Readings to guide students to in-depth resources.@* Selected entries feature boxed case studies, providing students with "lessons learned" in how various crises were successfully or unsuccessfully managed and why.@* Although organized A-to-Z, a thematic "Reader's Guide" in the front matter groups related entries by broad areas (e.g., Agencies & Organizations, Theories & Techniques, Economic Crises, etc.).@* Also in the front matter, a Chronology provides students with historical perspective on the development of crisis management as a discrete field of study.@* The work concludes with a comprehensive Index, which-in the electronic version-combines with the Reader's Guide and Cross-References to provide thorough search-and-browse capabilities.@* A template for an "All-Hazards Preparedness Plan" is provided the backmatter; the electronic version of this allows students to explore customized response plans for crises of various sorts.@* Appendices also include a Resource Guide to classic books, journals, and internet resources in the field, a Glossary, and a vetted list of crisis management-related degree programs, crisis management conferences, etc.

This encyclopedia covers response to disasters around the world, from governments to NGOs, from charities to politics, from refugees to health, and from economics to international relations, covering issues in both historical and contemporary context. The volumes include information relevant to students of sociology, national security, economics, health sciences, political science, emergency preparedness, history, agriculture, and many other subjects. The goal is to help readers appreciate the importance of the effects, responsibilities, and ethics of disaster relief, and to initiate educational discussion brought forth by the specific cultural, scientific, and topical articles contained within the work. Including 425 signed entries in a two-volume set presented in A-to-Z format, and drawing contributors from varied academic disciplines, this encyclopedia also features a preface by Thomas H. Kean and Lee H. Hamilton of the 9/11 Commission. This reference resource examines disaster response and relief in a manner that is authoritative yet accessible, jargon-free, and balanced to help readers better understand issues from varied perspectives. Key Themes - Geography - Government and International Agencies - History - Human-induced Disasters - Infrastructure - Local Response - Major Disasters (Relief Case Studies) - Medicine and Psychology - Methods and Practices - Mitigation - Natural Disasters (Overviews) - Politics and Funding - Preparedness - Recovery - Response - Science and Prediction - Sociology - U.S. Geographical Response

In this fully updated Second Edition, three of today’s most respected crisis/risk communication scholars provide the latest theory, practice, and innovative approaches for handling crisis. This acclaimed book presents the discourse of renewal as a theory to manage crises effectively. The book provides 15 in-depth case studies that highlight successes and failures in dealing with core issues of crisis leadership, managing uncertainty, communicating effectively, understanding risk, promoting communication ethics, enabling organizational learning, and producing renewing responses to crisis. Unlike other crisis communication texts, this book answers the question, “What now?” and explains how organizations can and should emerge from crisis.

What creates corporate reputations and how should organizations respond? Corporate reputation is a growing research field in disciplines as diverse as communication, management, marketing, industrial and organizational psychology, and sociology. As a formal area of academic study, it is relatively young with roots in the 1980s and the emergence of specialized reputation rankings for industries, products/services, and performance dimensions and for regions. Such rankings resulted in competition between organizations and the alignment of organizational activities to qualify and improve standings in the rankings. In addition, today’s changing stakeholder expectations, the growth of advocacy, demand for more disclosures and greater transparency, and globalized, mediatized environments create new challenges, pitfalls, and opportunities for organizations. Successfully engaging, dealing with, and working through reputational challenges requires an understanding of options and tools for organizational decision-making and stakeholder engagement. For the first time, the vast and important field of corporate reputation is explored in the format of an encyclopedic reference. The SAGE Encyclopedia of Corporate Reputation comprehensively overviews concepts and techniques for identifying, building, measuring, monitoring, evaluating, maintaining, valuing, living up to and/or changing corporate reputations. Key features include: 300 signed entries are organized in A-to-Z fashion in 2 volumes available in a choice of electronic or print formats Entries conclude with Cross-References and Further Readings to guide students to in-depth resources. Although organized A-to-Z, a thematic “Reader’s Guide” in the front matter groups related entries by broad areas A Chronology provides historical perspective on the development of corporate reputation as a discrete field of study. A Resource Guide in the back matter lists classic books, key journals, associations, websites, and selected degree programs of relevance to corporate reputation. A General Bibliography will be accompanied by visual maps noting the relationships between the various disciplines touching upon corporate reputation studies. The work concludes with a comprehensive Index, which—in the electronic version—combines with the Reader’s Guide and Cross-References to provide thorough search-and-browse capabilities

This global encyclopedic work serves as a comprehensive collection of global scholarship regarding the vast fields of public administration, public policy, governance, and management. Written and edited by leading international scholars and practitioners, this exhaustive resource covers all areas of the above fields and their numerous subfields of study. In keeping with the multidisciplinary spirit of these fields and subfields, the entries make use of various theoretical, empirical, analytical, practical, and methodological bases of knowledge. Expanded and updated, the second edition includes over a thousand of new entries representing the most current research in public administration, public policy, governance, nonprofit and nongovernmental organizations, and management covering such important sub-areas as: 1. organization theory, behavior, change and development; 2. administrative theory and practice; 3. Bureaucracy; 4. public budgeting and financial management; 5. public economy and public management 6. public personnel administration and labor-management relations; 7. crisis and emergency management; 8. institutional theory and public administration; 9. law and regulations; 10. ethics and accountability; 11. public governance and private governance; 12. Nonprofit management and nongovernmental organizations; 13. Social, health, and environmental policy areas; 14. pandemic and crisis management; 15. administrative and governance reforms; 16. comparative public administration and governance; 17. globalization and international issues; 18. performance management; 19. geographical areas of the world with country-focused entries like Japan, China, Latin America, Europe, Asia, Africa, the Middle East, Russia and Eastern Europe, North America; and 20. a lot more. Relevant to professionals, experts, scholars, general readers, researchers, policy makers and manger, and students worldwide, this work will serve as the most viable global reference source for those looking for an introduction and advance knowledge to the field.

The first comprehensive text on stress and crisis management specifically tailored to courses focusing on the family Organized by stress model, this book helps readers understand the relationships among models, research, crisis prevention, and crisis management with individuals and families. Providing a balance of theory, research, hands-on applications, and intervention strategies, this innovative text presents a comprehensive overview of the field. Intended Audience Individual and Family Stress and Crises is ideal as a core text for upper division undergraduate and graduate students in courses such as Family Crisis, Family Stress & Coping, and Dysfunctions in Marriage & Family.

Click ′Additional Materials′ for downloadable samples "Not just for reference, this is an essential learning resource for libraries and the personal collections of modern leaders. Narratives, examples, photographs, and illustrations illuminate the ideas and concepts being examined, making the set readable, attention-grabbing, and unordinary. Readers can explore leadership theories and practices, and examine the effects of leadership. More volumes are promised in this source that brings interest and excitement to a subject overlooked by the consultants, CEOs, and coaches whose earlier works captured a small view of leadership subject matter. Summing Up: Highly recommended for all collections." --CHOICE "Because there really is nothing available like this encyclopedia, it is a must buy for academic libraries. Extremely well done, with good quality print and illustrations, this work should become an important resource for active citizens as well as for managers and scholars." --BOOKLIST (starred review) "Because of its breadth, ease of navigation, high level of scholarship, clear writing, and practical format, this model encyclopedia should help establish leadership as a normative field of study. Highly recommended." --LIBRARY JOURNAL (star review) "SAGE has, again, been the first to hit the market with a major reference in a rapidly growing field of the social sciences. Virtually every academic and large public library will need the Encyclopedia of Leadership." --BOOK NEWS "The enormous demands on leadership in today′s world-the rise of militant followings; the struggle of long-suppressed people to rise to leadership positions; the heightened demand for moral, principled leadership--all these dynamic forces contribute to making this encyclopedia timely--and timeless." --From the Foreword by James MacGregor Burns, Williams College, author of Leadership and winner of the Pulitzer Prize and National Book Award "As the field of leadership studies expands, and the list of important authors and concepts grows, the time is at hand for a comprehensive encyclopedia of leadership. This collection will be welcomed by all who want to understand this important and complex field." --Howard Gardner, John H. and Elisabeth A. Hobbs Professor of Cognition and Education at the Harvard Graduate School of Education and author of Good Work: When Excellence and Ethics Meet (2001) and Leading Minds: An Anatomy of Leadership (1995) "In 1975 a wag declared that the concept of leadership should be abandoned. It was not, of course. The 300 contributors to the Encyclopedia of Leadership are leaders among the many thousands of scholars responsible for the health and vast breadth of leadership studies. They show us that leadership plays an important, increasingly integral role today in fields ranging from world politics to community development." --Bernard M. Bass, Distinguished Professor Emeritus, Center for Leadership Studies, School of Management, Binghamton University and author of Transformational Leadership: Industrial, Military and Educational Impact (1998) and Leadership and Performance beyond Expectations (1985) "This new Encyclopedia provides leaders with the historical perspective and a vision of the tenuous future so essential if leaders of the future are to redefine leadership on their own terms, with their own people." --Frances Hesselbein, Chairman of the Board of Governors, Leader to Leader Institute (formerly the Drucker Foundation) and coeditor of On Creativity, Innovation, and Renewal: A Leader to Leader Guide (2002) and Leading Beyond the Walls (1999) From the earliest times people have been entranced by stories about leaders—about Greek city state rulers, Roman consuls, Chinese emperors, religious potentates, military conquerors, and politicians. Perhaps more importantly, leadership is a challenge and an opportunity facing millions of people in their professional and personal lives. The Encyclopedia of Leadership brings together for the first time everything that is known and truly matters about leadership as part of the human experience. Developed by the award-winning editorial team at Berkshire Publishing Group, the Encyclopedia includes hundreds of articles, written by 280 leading scholars and experts from 17 countries, exploring leadership theories and leadership practice. Entries and sidebars show leadership in action—in corporations and state houses, schools, churches, small businesses, and nonprofit organizations. Questions the Encyclopedia of Leadership will answer: - What is a leader? - What is a great leader? - How does someone become a leader? - What are the types of leadership? - How can leadership theories help us understand contemporary situations? - How can I be a good (and maybe great) leader? The Encyclopedia of Leadership is an unprecedented learning resource. Scholars, students, professionals, and active citizens will turn to the Encyclopedia for guidance on the theory and practice of leadership, for the stories of great leaders, and for the tools and knowledge they need to lead in the 21st century. Key Features - Four volumes - 400 substantive articles, ranging in length from 1000-6000 words - 200 photographs and other illustrations - 250 sidebars drawn from public records, newspaper accounts, memoirs, and ethnography Key Themes - Biographies - Case studies - Followers and followership - Gender issues - Leadership in different disciplines - Leadership in different domains - Leadership styles - Personality characteristics - Situational factors - Theories and concepts The Encyclopedia of Leadership will be a vital tool for librarians with collections in business, management, history, politics, communication, psychology, and a host of other disciplines. Students and teachers in courses ranging from history to psychology, anthropology, and law will also find this an invaluable reference. In addition, there are nearly 900 leadership programs in American post-secondary institutions and a growing number of efforts to develop leadership in high schools. There are leadership studies majors and minors, as well as certificate and Ph.D. programs, in the United States, Belgium, U.K., Japan, and elsewhere. Editorial Board Laurien Alexandre, Antioch University Bruce Avolio, University of Nebraska, Lincoln Martin Chemers, University of California, Santa Cruz Kisuk Cho, Ewha Womans University Joanne Ciulla, University of Richmond David Collinson, Lancaster University, UK Yiannis Gabriel, Imperial College, London Zachary Green, Alexander Institute and University of Maryland Keith Grint, Oxford University Michael Hogg, University of Queensland Jerry Hunt, Texas Tech University Barbara Kellerman, Harvard University Jean Lipman-Blumen, Claremont Graduate University Larraine Matusak, LarCon Associates Ronald Riggio, Claremont McKenna College Jürgen Weibler, Fernuniversitat Hagen Contributors Include Warren Bennis (Management) John Chandler (Higher Education) Cynthia Cherrey (International Leadership Association) Bob Edgerton (Mau Mau Rebellion) Gene Gallagher (Religion) Betty Glad (Camp David Accords and Tyrannical Leadership) Louis Gould (Woodrow Wilson and Lyndon Johnson) Allen Guttmann (Modern Olympics Movement and Women′s Movement) Ronald Heifetz (Adaptive Work) Dale Irvin (Ann Lee) David Malone (Billy Graham) Martin Marty (Martin Luther) Kenneth Ruscio (Trust) Robert Solomon (Friedrich Nietzsche) Robert Sternberg (Intelligence and Tacit Knowledge) Fay Vincent (Sports Industry) Gary Yukl (Influence Tactics and Group Performance)