An exploration of the importance of empowerment in the hospitality industry, and the use of ethical decision-making strategies to standardize service.

Ethics and Empowerment is a major contribution to the ongoing debate about the role of business in society. People expect more meaning and empowerment at work at a time when competitive pressures are seducing business into taking ethical short-cuts. How is this to be reconciled? Through a thorough examination of the issues of power, control and autonomy addressing such questions as empowerment being a matter of justice, through case-study based examinations of the organisational experiences of empowerment programmes and through looking at the ethics and empowerment debate from the wider perspective of business and social responsibility, this book seeks to make ethics more relevant and accessible to today's business world.

The book is based on exploratory research carried out by the author in Indian Business Organizations. It gives insights to Employee Empowerment and five important leadership styles namely Transformational Leadership, Transactional Leadership, Servant Leadership, Abusive Leadership and Ethical leadership and their characteristics based on the researches carried out by the scholars and gurus in these fields. Transformational leadership, servant leadership and ethical leadership style enhance the employee empowerment while transactional leadership has no role in employee empowerment. The book highlight that abusive leadership style is used by many leaders and has negative impact on employee empowerment. Employee empowerment results in Quality of Work Life, Commitment and Job Involvement in employees which enhance competitiveness of the organization. It also emphasizes the important of personal characteristics of employees required to make them empowered. Some employees like to be empowered while some others do not. This book provides guidance to new researchers in the field of leadership and employee empowerment to carry out further researches in these fields in various countries and cultures. The book will guide the managers to identify and enhance the required characteristics to be a successful leader. This book will be a new milestone in the above fields of research and beacon to the practicing managers to navigate them to higher success.

Management Ethics: Integrity at Work redefines what it means for a manager to function with integrity in the private and public sectorsùdomestically and globally. It integrates the latest theoretical work in both descriptive and normative ethics, and incorporates legal, communication, quality, and organizational theories into a conceptual framework that improves managerial judgment in the handling of moral complexity at work. The authors use their organizational ethics consulting and academic research experience to provide practical assessment and decision-making tools that convert ethics theories into sound action steps. The book examines three key dimensions of management integrityùjudgment, process, and developmental dimensionsùand applies them to individual chapters devoted to the subprocesses of ethical planning, organizing, leading, and controlling. The authors focus their theories and tools on 28 ethics minicases related to each management function in seven allied management application clusters: accounting, auditing management; finance, investment management; marketing, advertising management; business management, business law, human resource management; technology, quality operations, organizational behavior management; public, nonprofit, health care management; and international, environmental, public policy management. Management Ethics: Integrity at Work builds management integrity by linking and enhancing both ethics and management competence in responsible planning, organizing, leading, and controlling for use by professionals and students in the private and public sectorsùdomestically and globally.

This book delves into the critical skills and knowledge required to lead with integrity and promote ethical behaviour in organizational settings. It highlights the importance of modelling ethical values, such as professionalism and accountability, and embedding these into the organization's culture and processes. Leaders are guided on how to apply ethical decision-making at all levels, influencing policies, fostering open dialogue, and addressing ethical issues swiftly. The book is aimed at professionals who can critically analyse complex ethical issues, generate solutions, and guide others. It provides a practical framework for leadership development, focusing on communication skills to transfer ethical knowledge and ideas effectively. Additionally, it includes exercises designed to enhance the understanding and application of ethics in real workplace scenarios. Key topics discussed include handling suspected unethical conduct, developing strategies for continuous ethical improvement, and maintaining high expertise in industry standards. It also emphasizes the importance of promoting leadership programs tailored to the ethical needs of both the organization and individual staff. The book encourages the development of ethical decision-making frameworks and encourages transparent reporting mechanisms, ensuring that the organization remains compliant and maintains an ethical culture.

This book provides a multidimensional approach to ethical leadership in human services. Practical and theoretical perspectives integrated throughout the book help leaders consider the complexity of moral and ethical quandaries, rather than provide prescriptions or answers. A framework for decision-making includes the necessary components for an ethical reasoning process. The book then turns to the theoretical and practical implications of building ethical organizations and discusses organizational culture, climate, and structure as concrete entities that can be shaped to enhance the ethical policies and practices of the organization. For professional leaders, corporate managers, and students who wish to be leaders in human services.

Illustrates how using ethics in decision making can improve communication, resolve disagreements, and set just standards for worker-management relations. Presents strategies for how organizations can use ethics to uncover values and beliefs, and determine whether they are acting upon just and moral decisions.