Emotional Intelligence in Action shows how to tap the power of EI through forty-six exercises that can be used to build effective emotional skills and create real change. The workouts are designed to align with the four leading emotional intelligence measures—EQ-I or EQ-360, ECI 360, MSCEIT, and EQ Map, —or can be used independently or as part of a wider leadership and management development program. All of the book's forty-six exercises offer experiential learning scenarios that have been proven to enhance emotional intelligence competencies.

"Includes a new & enhanced online edition of the world's most popular emotional intelligence test."

When it comes to reaching peak performance, emotional intelligence is key. Research shows that emotional intelligence is more important to performance than ability and technical skill combined. But is EI a skill that can be developed in others? Absolutely. Trainer Karl Mulle has developed a collection of complete workshops and tools you’ll need to conduct effective two-day, one-day, and half-day emotional intelligence workshop programs. Free tools and customization options The free, ready-to-use resources (PDF) that accompany this book include downloadable presentation materials, agendas, handouts, assessments, and tools. All workshop program materials, including MS Office PowerPoint presentations and MS Word handouts, may be customized for an additional licensing fee. Browse the licensing options in the Custom Material License pricing menu. About the Series The ATD Workshop Series is written for trainers by trainers, because no one knows workshops as well as the practitioners who have done it all. Each publication weaves in today’s technology and accessibility considerations and provides a wealth of new content that can be used to create a training experience like no other.

Over 40 exercises and plays to develop your child's emotional intelligence! If you are looking for ideas to support the emotional side of your child, our activity book is a perfect choice for you. With this book, you will discover several dozen exercises who let develop emotional intelligence of your kid. Except description of plays, we also concluded place for your notes and observations. Do you wondering how you can spend a lovely time with your little one and improve his/her social skills at the same time? This book is plenty of creative ideas for both of you. No matter if you are new parents, you have more than 1 child, or you are experienced mothers and fathers - Emotional intelligence training will help you organise a fantastic teaching time for you and your whole family. Why emotional intelligence development is so crucial in the everyday life of your child? Lots of parents don't know how important it is to develop the emotional intelligence of their children. Awareness of your and other people's emotions and ability to deal with them have a huge impact on life - they let you make positive relations with people, affect on dealing with problems and succeeding in personal and professional life. Lack of these abilities may cause mental problems on every step of life. Emotional intelligence training is the best source of ideas, which will teach your kids one of the most essential skills - emotional intelligence. Features: 96 pages in total Convenient 8,5"x11" size 41 plays and exercises for kids and their parents Additional places for your notes, observations, child's drawings

In this age of social media attacks, broken commitments, and rampant corruption, a high emotional intelligence quotient, or EQ, is more important than ever. Justin Bariso brings the concept of emotional intelligence up to date and into the real world, combining scientific research with high-profile examples and personal stories. EQ, Applied teaches you how to channel your strongest feelings in a way that helps, not harms you--or others--enabling you to break down barriers and improve the quality of your relationships. You'll learn how thoughts and habits affect emotions, and how to replace bad habits with healthier ones. You'll see why even negative feedback is a gift, and when being empathetic can actually get you into trouble. Finally, you'll learn how people can use your emotions to manipulate you, and how you can guard yourself against such attempts, leading to greater mental and emotional strength. EQ, Applied gives you a set of practical tools and exercises that inspire you to be more helpful, move past resentment, and develop your more authentic self. By increasing your knowledge about emotions, you'll better understand yourself and make wiser decisions. It's time to put your emotions to work.

Chamine exposes how your mind is sabotaging you and keeping your from achieving your true potential. He shows you how to take concrete steps to unleash the vast, untapped powers of your mind.

Note: There is a newer version of this book available. Please look up ISBN 978-0983660736. A real-world, plain-language how-to guide for delivering amazing customer service to end-users. Now in its second edition, The Compassionate Geek was written by tech people for tech people. There are no frills, just best practices and ideas that actually work! Filled with practical tips, best practices, and real-world techniques, The Compassionate Geek is a quick read with equally fast results. Here's what you'll find: Best practices for communicating with email, including examples The four intrinsic qualities of great service providers Best practices for communicating using chat and texting Ten tips for being a good listener Two practical ways to keep your emotions in check A flow chart for handling user calls What to do when the user is wrong How to work with the different generations in the workplace All of the information is presented in a straightforward style that you can understand and use right away. There's nothing "foo-foo," just down-to-earth tips and best practices learned from years of working with IT pros and end-users.