This book is a comprehensive guide for dental professionals (from undergraduates to experienced practitioners) to understand and apply the core skills of Emotional Intelligence to enhance their personal and professional success. EQ relates to how an individual can understand and manage their own emotional needs as well as recognise and deal with the needs of others and the skills to do this. For dental professionals, these are important skills to have, as every interaction with a patient requires the ability to connect with them emotionally in a positive way. Research shows us that those who can put their EQ skills into practice are more successful and happier in life. The book is pragmatic in nature, drawing on real-life case studies from dentists in the field. This book looks at the application of the most up-to-date research on EQ that will make a direct impact on the practice of dentistry.

REVISED AND UPDAT ED WITH NEW RESEARCH INTO EQ AND PERSONAL AND CAREER SUCCESS What is the formula for success at your job? As a spouse? A parent? A Little League baseball coach or behind the bench of a minor hockey team? What does it take to get ahead? To separate yourself from the competition? To lead a less stressful and happier existence? To be fulfilled in personal and professional pursuits? What is the most important dynamic of your makeup? Is it your A) intelligence quotient? or B) emotional quotient? If you picked "A", you are partly correct. Your intelligence quotient can be a predictor of things such as academic achievement. But your IQ is fixed and unchangeable. The real key to personal and professional growth is your emotional intelligence quotient, which you can nurture and develop by learning more about EQ from the international bestseller The EQ Edge. Authors Steven J. Stein and Howard E. Book show you how the dynamic of emotional intelligence works. By understanding EQ, you can build more meaningful relationships, boost your confidence and optimism, and respond to challenges with enthusiasm-all of which are essential ingredients of success. The EQ Edge offers fascinating-and sometimes surprising-insights into what it takes to be a top law-enforcement officer, lawyer, school principal, student, doctor, dentist or CEO. You will learn what the top EQ factors are across many different kinds of jobs, from business managers and customer service representatives to HR professionals and public servants. The EQ Edge will help you determine which personnel are the right fit for job opportunities and who among your staff are the most promising leaders and drivers of your business. And because all of us have other roles-parent, spouse, caregiver to aging parents, neighbor, friend-The EQ Edge also describes how everyone can be more successful in these relationships. "Finally, a practical and usable guide to what emotional intelligence is all about. This book peels the onion on what EQ really is and teaches the reader to assess their own EQ and how to increase it. This is the holy grail for career success."—Michael Feiner, Professor, Columbia Graduate School of Business and author of The Feiner Points of Leadership

Emotional Intelligence (EQ) burst onto the psychological world in the 1980's, with the seminal work of Daniel Goleman in his book "Emotional Intelligence". Since then, many authors have delved into its effect on human behavior and how we act and react to each other. DENTAL EQ, is a new look at application of the discoveries of these many authors to how improving your EQ will make a direct impact on the practice of dentistry and all the relationships that are necessary to become and stay successful as a dental practitioner. Dentistry is both an art and a science. Technical excellence is a pre-requisite to being successful, as is the ability to efficiently run a business. These are baseline requirements that no one will dispute. There is also a skill that usually separates the good practitioner from the "superstar" dentists. This skill has to do with an exceptional ability to communicate with patient and staff, and what seems to be a sixth sense on what to say and how to act, to rise to a performance level that exceeds the normal dentist. This sixth sense is what I call "Dental EQ". This book dives into the traits a person with high EQ has and improves as they recognize what these specific skills will help them be able to improve with practice. The five traits of a person with high Dental EQ are: Knowing Yourself, Managing Your Emotions, Knowing Others, Managing Your Relationships, and Commitment. Discovering how each of these traits affects every aspect of your life and profession will open new opportunities for you to improve all aspects of your personal and professional life. Every dentist and every dental assistant and hygienist can benefit from reading this book and applying its lessons. EQ can be improved by becoming MINDFUL of how you are feeling, how different situations effect your performance and interaction with others. Improved EQ can drive your success by helping you work better with your clients and staff. This book is one of the first to apply EQ to the practice of dentistry and how improving your DENTAL EQ will help you to become a "superstar" dentist instead of an average one. The concepts of Dental EQ are simple, BUT they are not easy. They take hard work and persistence, but it is worth the effort to become more Emotionally Intelligent.

The Complete Dentist: Positive Leadership and Communication Skills for Success is a one-of-a-kind guide to starting and running an effective and successful dental practice. Presents tried-and-true ideas and methods for effective communication, blending positive psychology with leadership in dentistry Describes the five elements of success and happiness, offering pathways to a flourishing dental practice Considers the reasons why communication and leadership skills are important for dentists

'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John Hurley and Paul Linsley, in the Preface Emotional intelligence is centred in self-awareness, empathy and leadership, as well as communication, relatedness and personal resilience. This book adopts a fresh approach to personal and professional development in healthcare by applying emotional intelligence to a range of clinical and educational contexts..This practical, user-friendly guide engages the reader on both an emotional and a cognitive level, offering an energising way for healthcare professionals to work more effectively as individuals and as part of a team. The activities provided are thought-provoking for personal study and ideal for session planning in larger groups. Emotional Intelligence in Health and Social Care is recommended for all educators and students of medicine, nursing, social care and the Allied Health Professions. When I began my professional training over forty years ago the curriculum paid no attention to the 'stuff' of the 'emotions'. However, when faced with the confusion of real people, and the uncertainty of decision making, I - like everyone else - had to draw on my emotions; feeling my way towards a different kind of knowledge. A book like this might have helped me come to a different understanding of what I needed to do to help myself to coexist with, work alongside and help others. From the Foreword by Phil Barker

Issues in Dentistry, Oral Health, Odontology, and Craniofacial Research: 2011 Edition is a ScholarlyEditions™ eBook that delivers timely, authoritative, and comprehensive information about Dentistry, Oral Health, Odontology, and Craniofacial Research. The editors have built Issues in Dentistry, Oral Health, Odontology, and Craniofacial Research: 2011 Edition on the vast information databases of ScholarlyNews.™ You can expect the information about Dentistry, Oral Health, Odontology, and Craniofacial Research in this eBook to be deeper than what you can access anywhere else, as well as consistently reliable, authoritative, informed, and relevant. The content of Issues in Dentistry, Oral Health, Odontology, and Craniofacial Research: 2011 Edition has been produced by the world’s leading scientists, engineers, analysts, research institutions, and companies. All of the content is from peer-reviewed sources, and all of it is written, assembled, and edited by the editors at ScholarlyEditions™ and available exclusively from us. You now have a source you can cite with authority, confidence, and credibility. More information is available at http://www.ScholarlyEditions.com/.

This textbook is exceptional in its coverage of modern theories on the patient-centered approach to communication, preventive dentistry, and dental anxiety. It provides the knowledge and tools required in order to implement a trauma-sensitive approach that will enhance the treatment experience for both the patient and the dental practitioner. General psychological aspects of dentistry and behavior management in patients who experience dental fear, anxiety, and pain are considered in detail. Extensive attention is devoted to the effective delivery of preventive care and dental treatment in a wide range of specific patient groups, including fearful and abused children and patients suffering from depression, personality disorders, psychosis, substance abuse disorders, and eating disorders. The importance of interdisciplinary cooperation and self-care in the dental clinic is also discussed. The book is an international collaborative effort between dentists and psychologists who draw on scientific research as well as their personal experiences in clinical practice. It is an excellent educational resource and will help readers to solve challenges in their own clinical settings.