This manual presents guidance for the managers of emergency medical services (EMS) organizations in the recruitment and retention of volunteer personnel.

This manual presents guidance for the managers of emergency medical services (EMS) organizations in the recruitment and retention of volunteer personnel. The knowledge gained from research concerning the use of volunteers in both public and nonprofit agencies has been combined with the experiences, practices, and ideas of EMS agencies that have successfully recruited and retained volunteer members. Practical solutions to common problems in the use of volunteers are suggested, and examples of effective recruitment and retention techniques that may be adopted by a variety of communities are described. The manual does not specify a single, correct way to recruit and retain EMS volunteers. The ideas and alternatives presented for EMS volunteer recruitment and retention are possibilities, which EMS managers may consider and adopt according to local needs, preferences, and limitations.

Emergency Medical Services (EMS) is a critical component of our nation's emergency and trauma care system, providing response and medical transport to millions of sick and injured Americans each year. At its best, EMS is a crucial link to survival in the chain of care, but within the last several years, complex problems facing the emergency care system have emerged. Press coverage has highlighted instances of slow EMS response times, ambulance diversions, trauma center closures, and ground and air medical crashes. This heightened public awareness of problems that have been building over time has underscored the need for a review of the U.S. emergency care system. Emergency Medical Services provides the first comprehensive study on this topic. This new book examines the operational structure of EMS by presenting an in-depth analysis of the current organization, delivery, and financing of these types of services and systems. By addressing its strengths, limitations, and future challenges this book draws upon a range of concerns: • The evolving role of EMS as an integral component of the overall health care system. • EMS system planning, preparedness, and coordination at the federal, state, and local levels. • EMS funding and infrastructure investments. • EMS workforce trends and professional education. • EMS research priorities and funding. Emergency Medical Services is one of three books in the Future of Emergency Care series. This book will be of particular interest to emergency care providers, professional organizations, and policy makers looking to address the deficiencies in emergency care systems.

Fire-Related Firefighter Injuries in 2004 relies on data from the Nation's largest fire incident database, NFIRS, and on independent research from a variety of public and private organizations including the National Fire Protection Association (NFPA)