Includes bibliographical references (pages 298-305) and index.

Textbook This new edition of the bestseller is packed with strategies for increasing productivity, improving efficiency, and encouraging excellence. Municipal Mgmt. Series Participants Handbook is $45 and 43349.

It is vital that social work managers and leaders are able to deliver and manage effective supervision to their teams. Recent social work reports such as the Munro Review into Child Protection (2011) identified poor supervision as a barrier to good and effective social work practice and highlighted the need for quality supervision to become embedded within departments. This book demonstrates how both managers and their staff can engage with supervision with a view to successful outcomes. There are detailed sections on audit tasks and reflection questions to enable readers to increase awareness of their role as well as develop action plans for improvement in their practice.

Containing ten years of experience, this complete "seminar in a book" includes success tips for supervisors, and "hands-on, real-world" activities that teach the many and varied skills necessary for success in today's workplace. It develops individuals who know not only about supervision, but who know how to supervise. Chapter topics cover leadership, facilitating change, communication, ethics, motivation, decision making and problem solving, performance appraisal, employee complaints, workplace violence, legal issues, training, health and safety, staffing, and team building and teamwork. For supervisors, team leaders, and work coaches--for on-the-job training, business and industry seminars, and distance learning.

Good police officers are often promoted into supervisory positions with little or no training for what makes a good manager. Effective Police Supervision provides readers with an understanding of the group behaviors and organizational dynamics necessary to understand the fundamentals of police administration. The Effective Police Supervision Study Guide, which includes quizzes and other study tools, gives students, as well as professionals training for promotional exams, a way to review the material and be fully prepared for examinations and the world of police supervision. This new edition, like the new edition of the textbook it accompanies, includes information on the following topics: police accountability, police involvement with news media, dealing with social media, updates on legal considerations, and avoiding scandals. Updated to coincide precisely with the 7th edition of Effective Police Supervision Each chapter includes learning objectives, key terms, chapter summaries, and review questions Includes access to the instructor and companion sites for Effective Police Supervision

Supervisory Leadership emphasizes leadership practices and covers the concepts, principles, and skills needed to be a successful supervisor. This new, well-researched and comprehensive text describes the supervisor's work with teachers as moving from a deficit model (helping) to a collegial, cooperative, mentoring approach. It also provides helpful connections that describe and support the role of supervisors in school culture. The authors provide a view of contemporary supervisory practice with particular attention given to the importance of past practices, the workplace and culture, leadership qualities, communication, models and supervision processes, and the process of change and decision-making. Written in a language that is easily understood, Supervisory Leadership provides an interactive, realistic and meaningful learning experience that offers continuous opportunities for students to reflect upon their own supervisory leadership development.