This comprehensive handbook covers key management issues and will guide information professionals through the maze of common problems. To reflect the increasing integration of library, information centre, records, IT and telecommunications management, the book takes an integrated approach to managing the modern information centre. Topics covered range from strategic, IT and human resource planning, to leadership, conflict and change management. Further key areas include service delivery, risk management and the information lifecycle.

This internationally acclaimed text serves as the basic management text in programs of library & information studies throughout the world. It is also used as a ready-reference & for workshop discussions in all types of libraries & information centers. As with previous editions, the authors present the principles of library & information center management in a conceptual framework as it examines the dynamics of organizational missions, goals, policies & programs, & people, as well as in relation to external forces (e.g., users & funding authorities) that encourage change. This current edition features expanded sections on the change process, strategic planning & management, & managing conflict through Total Quality Management (TQM) in a technology intense environment. Charts, diagrams, & appendixes of library policies, procedures, organograms, & other forms are included.

This updated edition of the renowned library management textbook provides a comprehensive overview of the techniques needed to effectively manage a contemporary library or information center. Library and Information Center Management: Eighth Edition continues to be an essential textbook that provides a complete introduction to library management. It supplies a comprehensive, one-volume overview of all the functions of management specifically applied to the modern library environment. This latest revised and updated edition begins with introductory chapters that discuss the roles of library managers in the past and in the present, explain why library staff must rethink their purpose, and document the inadequacy of management techniques that once seemed appropriate. In addition to discussing key planning, organizing, staffing, leading, and controlling strategies, the book also provides chapters on marketing, facilities management, and fundraising. The final chapter provides young managers with invaluable guidance and addresses the challenges of succeeding in management without the benefit of decades of experience.

Today's library and information service managers need to be multi-skilled practitioners, demonstrating knowledge and understanding of multiple professional disciplines while working in operational and strategic managerial and leadership capacities. Managers need support in order to effectively work in such a diversity of professional environments and roles and this new book draws on an international field and all types of library sector to support library managers in their management and leadership vocations. Practical Tips for Successful Library Management takes management theory and practice and places it within a library and information context so that readers can see how the practical tips provided can be applied in their own roles. You will find flexible tips and implementation advice on topics including: Leadership and self awareness Organisational awareness Project management Strategic and business planning Staying in touch with sector developments and innovations Time management Budget and people management Team working Quality assurance and performance measurement Liaison and communication Evaluation and responsiveness Career planning and work-life balance. As part of the Practical Tips for Library and Information Professionals series, this book offers innovative tips and tried-and-tested best practice to enable library and information managers to be excellent and effective managers. Readership: Anyone working as a library and information manager seeking a pragmatic and sensible approach to solving library management problems, and aspiring to be a successful library manager.

This book focuses on the role of special libraries as knowledge management centres in their organisations. It describes the work of a special library and the special library draws on the characteristics that make the nucleus of collecting and organising knowledge which is used for the benefit of the institution. By acquiring and sharing knowledge, staff will enhance the intellectual capital of the institution. Traditionally libraries are the information centres that organise and classify information. Further on they are the proper places to create human networks and to organise the knowledge hidden in the minds of the staff. This book also examines methods to prove the value of a special library for the parent organisation when it becomes the centre to gather knowledge. - Draws on the characteristics that make a special library necessary for an organisation - Shows the importance of knowledge management in an organisational environment - Provides ways to persuade the management of an organisation that the special library is the proper centre for knowledge management

This sophisticated primer draws together in an accessible form the principles of management as they need to be understood by library and information professionals. Written by a practising library manager and a management academic, the text introduces and applies the latest management concepts to library management practice. Since most libraries are part of a wider organization, their management practice will be influenced by that organizational setting, whether the setting be a university, a local authority or a business. Responding effectively within this organizational context is a key theme that runs through this text. Library management is concerned with managing collections, people, services, resources, information and finance, but managers also need to work beyond the confines of the library. They need to understand and influence their environment, to respond to the power and politics of a situation, to contribute to strategic direction in arenas related to knowledge management, learning and information, and to promote their own careers. The scene is set through the first two chapters, on management and organizations respectively. The first chapter covers the nature of management, management roles and competencies, and reviews the range and scope of library management. The second chapter focuses on the organizational context in which management is performed. The core of the book is a series of chapters in some of the key areas that constitute the management role: people, and their behaviour and management, marketing and user relationships, quality management, finances and resources, environment and context, and strategy and planning. Each chapter is well illustrated with relevant examples, checklists and models. Chapters conclude with a list of further reading, and a list of review topics, which can be used as the basis for revision for study purposes, or as a prompt to encourage reflection on the content of the book, for the professional reader. Key areas covered: management and managing organizations people in organizations human resource management marketing and user relationships quality management finance and resources environment and context strategy and planning. Readership: This book will be a key text for students of library and information management, designed to introduce them to the practice, experience and theoretical principles of library management. In particular it should prepare them for their first posts as library managers, and alert them to the challenges and rewards of management. Practising library managers will also benefit from revisiting some of the topics covered in the book.