This textbook reviews and systematically presents the use of the Internet in public administration and politics. Further, it employs a process-oriented layer model to define the opportunities for exchange and participation for all stakeholder groups, covering the following topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. In turn, real-world case studies demonstrate the practical applications in industry, administration and research. The second edition of this book has been completely revised and extended, and includes several new case studies. It offers a valuable asset for students in Business, Economics and Political Sciences courses, as well as practitioners interested in emerging opportunities for digital exchange and participation in the knowledge society.

The reference book reviews and presents systematically the use of Internet in administration and politics. A process-oriented layer model defines the options of exchange and participation for all claim groups covering these topics: eAssistance, eProcurement, eService, eContracting, eSettlement, eCollaboration, eDemocracy, and eCommunity. Case studies show practical applications in industry, administration and research. The book is well suited for students in Business, Economics and Political Sciences courses as well as for practitioners interested in the opportunities of digital exchange and participation in the knowledge society.

Inhaltsangabe:Abstract: Research on electronic democracy is still limited to a number of institutions, researchers and academics. Nevertheless, interest in the topic grows and new trends and best practices arise. The aim of this thesis was to elaborate on the founding principles of eDemocracy, to build a model for designing eDemocracy initiatives and to examine the current status quo of eDemocracy projects within the European Commission. This thesis is divided into two parts: a theoretical part and an empirical part. In order to build a solid foundation of the core principles of eDemocracy the thesis links reform mechanisms, which were developed under the New Public Management efforts, to economical and institutional theories that scientifically support the necessity for new ways of governance. It becomes clear that the evolution of eDemocracy is an outcome of diverse political and economical influences and that eDemocracy can substantiate efforts to re-invent governmental work processes. The first part of this thesis is based on an extensive literature research from various academic disciplines, including Economics, Institutional Theory, Information Technology and Political Studies. Sources for the theoretical part come from academic literature, academic journals and documents retrieved from the World Wide Web. The theories examined and the conclusions drawn upon these theories serve the purpose to gain a deeper understanding for the need to reform the public sector and to improve its outcomes. Further, those findings allow us to incorporate eDemocracy into the eGovernment and eGovernance efforts, which are aimed to digitize governmental work processes. The model developed in part one acts as a benchmark for the examination of current public online engagement efforts on a European-wide level. The European Commission s web site, http://europa.eu.int, is scrutinized, in order to examine the current level of design and operability of the Commission s efforts in engaging the public in decision- and policy-making. For the evaluation of the success of these efforts, insights gathered from a personal interview with officials from the Interactive Policy Making team of the European Commission are incorporated. Additionally, online documents on the European Commission s official web site are examined that substantiate the Commission s intent to promote eDemocracy efforts and to make online engagement tools more accessible and more effective in the [...]

"This book examines how e-government impacts politics and democracy in both developed and developing countries"--Provided by publisher.

This book constitutes the proceedings of the 19th IFIP WG 8.5 International Conference on Electronic Government, EGOV 2020, held in Linköping, Sweden, in August/September 2020, in conjunction with the IFIP WG 8.5 IFIP International Conference on Electronic Participation (ePart 2020) and the International Conference for E-Democracy and Open Government Conference (CeDEM 2020). The conference was held virtually due to the COVID-19 pandemic. The 30 full papers presented were carefully reviewed and selected from 118 submissions. The papers are clustered under the following topical sections: e-government foundations; e-government services and open government; open data: social and technical aspects; AI, data analytics, and automated decision making; and smart cities.

In defining the state of the art of E-Government, EGOV 2002 was aimed at breaking new ground in the development of innovative solutions in this impor tant field of the emerging Information Society. To promote this aim, the EGOV conference brought together professionals from all over the globe. In order to obtain a rich picture of the state of the art, the subject matter was dealt with in various ways: drawing experiences from case studies, investigating the outcome from projects, and discussing frameworks and guidelines. The large number of contributions and their breadth testify to a particularly vivid discussion, in which many new and fascinating strands are only beginning to emerge. This begs the question where we are heading in the field of E-Government. It is the intention of the introduction provided by the editors to concentrate the wealth of expertise presented into some statements about the future development of E-Government.

Containing more than 250 articles, this three-volume set provides a broad basis for understanding issues, theories, and applications faced by public administrations and public organizations, as they strive for more effective government through the use of emerging technologies. This publication is an essential reference tool for academic, public, and private libraries.