"This book is a real gem - useful not only for nurses, but for all healthcare professionals, students and educators wanting to develop their communication skills. One is reminded that it is not always about 'what' is said, but 'how' it is said. This book will be a great resource for those advocating interprofessional working, while keeping the patient's perspective in the reader's mind throughout." Dr Susanne Lindqvist, Senior Lecturer in Interprofessional Education, University of East Anglia, Norwich, UK. "This book is slim line and concise but covers a lot of vital points that all nurses and students of nursing should be aware of. It is well laid out with activities, case studies and vignettes to illustrate key issues... I thoroughly recommend this book to nursing students and those who work with people in any context." Jo Parham, third year adult nursing student at the University of the West of England. "From a Nursing Student perspective this book is excellent. It deals with every aspect of communication from the fundamental skills, through the use of technology, challenging situations, communication in teams, to the legal and ethical aspects of communication." Conor Hamilton, Nursing student. Queens University, Belfast. An essential guide for all nurses!! With an emphasis on practical application, this lively and accessible guide will help nurses to hone and develop their communication skills. Full of examples from both a patient and a nurse perspective, the book covers: Barriers to communication Communication in teams The patient's perspective Making good use of email and phone Managing difficult conversations How good communication underpins the essence of care Examples of both good and poor practice, taken from the real-life experiences of the authors, are included to encourage reflection and integration of theory and practice. The book includes common scenarios, activity points and suggestions for practice, to give nurses the tools to continue to develop and apply effective communication skills. Communication Skills for Adult Nurses will support both student nurses learning their craft and also offer a suitable handy reference for qualified nurses undertaking continuing professional development, or acting as mentors. Contributors: Bernard Anderson, Jayne Crow, Graham Harris, Vivian Jellis, Mary Northrop, Paula Sobiechowska, Jill Toocaram

Survive placements and practice with this essential guide for all student nurses. Providing words of wisdom and advice from real-life student nurses, Communication Skills for Nurses is a handy, portable, and fun introduction to the key communication and interpersonal skills you’ll need on placement and as a registered nurse. Special features: Developed by students, for students Clear, straightforward, and jargon-free Explains how to use your interpersonal skills effectively, communicate with patients with specific conditions, and handle both criticisms and compliments Features tips and advice from real life nursing students Examples and questions based on real life nursing and healthcare situations

This handbook provides a practical and evidence-based guide to the essential elements of clinical skills for nursing practice. Taking a systems-based approach to the care of patients, it looks at the majority of clinical scenarios, helping nurses and other health care workers to perform clinical skills safely and competently

Quick and easy to reference, this short, clinically focused guide is ideal for use on placements or for revision. The professional role of the nurse is at the very foundation of good care management and provision. Nurses are accountable to patients, the public, employers and their entire profession. It is imperative that you have a sound understanding of the various ethical, legal and professional issues you will face during your career. This competency-based text covers: Professional issues and accountability Communication The patient journey Diagnostic testing Care planning Managing and leading in the clinical environment End-of-life care Outlining relevant key concepts, lifespan matters, assessment and nursing skills, it also helps you learn by including learning outcomes, concept map summaries, activities, questions and scenarios with sample answers, and critical reflection thinking points. It is suitable for pre-registration nurses, students on the nursing associate programme and newly qualified nurses.

Essential guide to effective communication for better physiotherapy outcomes This book will help physiotherapists at every stage of their career to develop effective therapeutic communication skills and thereby enhance patient care. Author Vincent Kortleve takes an evidence-based approach that will help practitioners incorporate effective communication skills and strategies into every consultation—from taking a medical history through to therapy and evaluation. Learn how to excel in the four roles of communicative practice—the confidant, the coach, the detective, and the teacher—how to master shared decision-making; motivational interviewing; therapeutic pain education and health education; and how to cope when communication is difficult or breaks down. - Simple and comprehensive model - Evidence-based - Proven communication approaches applied in the context of physiotherapy - Specific clinical examples

This guide will help children's nurses to communicate with confidence, sensitivity and effectiveness; to meet the individual needs of children and their families. The book explores different aspects of communicating in this challenging environment using vignettes, examples, practice insights and tips. The book emphasises the importance of listening to and respecting children's views and rights, in addition to respecting parent responsibility, rights and duty to act in the child's best interests. The authors show how a balance between protective exclusion and facilitated inclusion is core to communicating with children and families.