Discover how to set up core Dynamics 365 Customer Engagement functionality and learn how to build more customized processes on top of the standard capabilities. This book starts by showing you how to set up the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In the second section, you’ll work through UI customizations, process automation and reporting in Dynamics 365 CE. Learn about the App Framework, how to create model-driven apps and how to get started with the Common Data Service for Apps. Leverage Microsoft Flow within Dynamics 365 CE to create loosely coupled business applications using automation from Microsoft and third-party services. After reading Dynamics 365 CE Essentials, you will have mastered the core functionality available in Dynamics 365 CE and be able to set it up for a number of different scenarios. What You Will LearnSet up the core standard features of Dynamics 365 CE Create model-driven apps within Dynamics 365 customized to specific business needs Customize Dynamics 365 CE and leverage process automation functionality through the UI Learn about the Common Data Service for Apps Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.

Discover what the Common Data Service is and how Dynamics 365 fits in the Power Platform. Learn how to set up core Dynamics 365 Customer Engagement functionality and build more customized processes using model-driven apps. This book covers the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In this second edition, core platform changes from the Common Data Service are included and you will know what this means for Dynamics 365. Updated features include processes, the latest form and view designer, and Business Process Flows. The book also includes new chapters on portals and power virtual agents. After reading Dynamics 365 Essentials, you will have mastered the core functionality available in Dynamics 365 CE and model-driven applications, and will be able to set it up for a range of different business scenarios. What You Will LearnSet up the core standard features of Dynamics 365 CE Create model-driven apps within Dynamics 365 customized to specific business needs Customize Dynamics 365 CE and leverage process automation functionality through the UI Study the Common Data Service for Apps Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365

Why "Power Automate Essentials"? Diving into Power Automate, I found myself walking a path many might relate to - a journey of discovery, often feeling like assembling a puzzle with scattered pieces. While the foundation blocks of triggers, actions, and connectors were the starting points, it quickly became apparent that the real essence of Power Automate extended beyond these basics. During my study, the need for a deeper hold of elements like oData queries, expressions, and the details of dynamic content became paramount. Navigating through variables and understanding when to employ conditions, loops, and parallelism weren't just advanced features but core aspects to unlock Power Automate's full potential. Especially when working with platforms like Dataverse, SharePoint, and OneDrive, the need for an in-depth understanding is beneficial and essential. It often made me wonder: What if someone had paved this path before me? What if a guide equipped learners immediately, offering them a tool and the craft of wielding it effectively? And hence, the vision for "Power Automate Essentials" was born. I want this book to serve as a compass for learners. Instead of discovering essential features midway or later, I suggest presenting them at the outset. It's not just about creating flows; it's about understanding the architecture that supports them, ensuring every flow created is functional and ideal. If you've ever needed a structured, comprehensive guide on Power Automate that goes beyond the surface, this book is my answer to that call. With "Power Automate Essentials". I aim to bridge the knowledge gap, providing a roadmap I once wished for, ensuring every reader is well-equipped from the beginning of their Power Automate journey. Power Automate echoes for its tangible impact in the extensive digital landscape where tools constantly emerge, claiming to reinvent business processes or refine efficiency This handbook is more than just a theoretical tour of Power Automate's offerings. It represents a practical exploration stemming from hands-on experience. My experience with Power Automate has been an enlightening blend of trial, understanding, and action. With this guide, I strive to refine this practical knowledge, anchoring every principle in tangible scenarios I've faced or created solutions for. This book lays the groundwork for newcomers to Power Automate, ensuring you grasp the mechanics and the foundation. For those already familiar, it digs deeper, illuminating the intricate sides and advanced potentials that can amplify your automation activities. Power Automate's energy mirrors the very processes it aspires to refine. Its true essence is realized when we integrate its robust features into our daily operations. From streamlining email dispatches and orchestrating data interchanges across varied systems to orchestrating intricate flows linking multiple platforms, this volume's illustrations derive from genuine hurdles, authentic strategies, and tangible results. As you traverse this handbook, I aspire for you to comprehend Power Automate and envision its expansive potential. To perceive every routine task as an avenue for automation. To identify in every repetitive chore an opportunity to transform. Embark on a trip where automation transcends buzzwords, materializing into a concrete, transformative force. Let's harness, innovate, and rise in unison. Warmly, Mukund Kumar

This book discusses the critical contemporary issues of sustainability and integration of physical and information flow. It explores the digitalization of logistics processes and the need for a more integrated and a seamless cooperation in supply chain management, which are dominant trends in business practice. Moreover, it examines how the pressure for CO2 emission reductions and more resource- efficient business models influences the organization of logistics operations on both a local and global scale, demonstrating that integrating physical and cyber systems is necessary to achieve a more environmentally friendly, safe logistics and supply chain operations. In the individual chapters, the authors discuss the new qualitative and quantitative theoretical methods and models and also analyze case studies from business practice. This book provides valuable insights for academics, Ph.D. students and practitioners wishing to deepen their understanding of logistics operations and management.

Gain hands-on experience working with the architecture, implementation, deployment, and data migration of Dynamics 365 Customer Engagement Key FeaturesExplore different tools to evaluate, implement, and proactively maintain Dynamics 365 for CEIntegrate Dynamics 365 CE with applications such as Power BI, PowerApps, and Microsoft Power AutomateDesign application architecture, explore deployment choices, and perform data migrationBook Description Microsoft Dynamics 365 for Customer Engagement (CE) is one of the leading customer relationship management (CRM) solutions that help companies to effectively communicate with their customers and allows them to transform their marketing strategies. Complete with detailed explanations of the essential concepts and practical examples, this book will guide you through the entire life cycle of implementing Dynamics 365 CE for your organization or clients, and will help you avoid common pitfalls while increasing efficiency at every stage of the project. Starting with the foundational concepts, the book will gradually introduce you to Microsoft Dynamics 365 features, plans, and products. You’ll learn various implementation strategies and requirement gathering techniques, and then design the application architecture by converting your requirements into technical and functional designs. As you advance, you’ll learn how to configure your CRM system to meet your organizational needs, customize Dynamics 365 CE, and extend its capabilities by writing client-side and server-side code. Finally, you’ll integrate Dynamics 365 CE with other applications and explore its business intelligence capabilities. By the end of this Microsoft Dynamics 365 book, you’ll have gained an in-depth understanding of all the key components necessary for successful Dynamics 365 CE implementation. What you will learnExplore the new features of Microsoft Dynamics 365 CEUnderstand various project management methodologies, such as Agile, Waterfall, and DevOpsCustomize Dynamics 365 CE to meet your business requirementsIntegrate Dynamics 365 with other applications, such as PowerApps, Power Automate, and Power BIConvert client requirements into functional designsExtend Dynamics 365 functionality using web resources, custom logic, and client-side and server-side codeDiscover different techniques for writing and executing test casesUnderstand various data migration options to import data from legacy systemsWho this book is for This book is for consultants, project managers, administrators, and solution architects who want to set up Microsoft Dynamics 365 Customer Engagement in their business. Although not necessary, basic knowledge of Dynamics 365 will help you get the most out of this book.

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Accelerate your digital transformation and break down silos with Microsoft Dynamics 365 It’s no secret that running a business involves several complex parts like managing staff, financials, marketing, and operations—just to name a few. That’s where Microsoft Dynamics 365, the most profitable business management tool, comes in. In Microsoft Dynamics 365 For Dummies, you’ll learn the aspects of the program and each of its applications from Customer Service to Financial Management. With expert author Renato Bellu’s clear instructions and helpful tips, you’ll be managing to your fullest advantage before you know it. Let’s get started! Digitally transform your business by connecting CRM and ERP Use data to make decisions across all business functions Integrate Dynamics 365 with Office 365 and LinkedIn Manage financials and operations Are you running a dynamic business? This book shows you how!