Discover how to set up core Dynamics 365 Customer Engagement functionality and learn how to build more customized processes on top of the standard capabilities. This book starts by showing you how to set up the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In the second section, you’ll work through UI customizations, process automation and reporting in Dynamics 365 CE. Learn about the App Framework, how to create model-driven apps and how to get started with the Common Data Service for Apps. Leverage Microsoft Flow within Dynamics 365 CE to create loosely coupled business applications using automation from Microsoft and third-party services. After reading Dynamics 365 CE Essentials, you will have mastered the core functionality available in Dynamics 365 CE and be able to set it up for a number of different scenarios. What You Will LearnSet up the core standard features of Dynamics 365 CE Create model-driven apps within Dynamics 365 customized to specific business needs Customize Dynamics 365 CE and leverage process automation functionality through the UI Learn about the Common Data Service for Apps Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365.

Discover what the Common Data Service is and how Dynamics 365 fits in the Power Platform. Learn how to set up core Dynamics 365 Customer Engagement functionality and build more customized processes using model-driven apps. This book covers the Dynamics 365 Online system for sales, customer service, marketing, field service, and Outlook integration. In this second edition, core platform changes from the Common Data Service are included and you will know what this means for Dynamics 365. Updated features include processes, the latest form and view designer, and Business Process Flows. The book also includes new chapters on portals and power virtual agents. After reading Dynamics 365 Essentials, you will have mastered the core functionality available in Dynamics 365 CE and model-driven applications, and will be able to set it up for a range of different business scenarios. What You Will LearnSet up the core standard features of Dynamics 365 CE Create model-driven apps within Dynamics 365 customized to specific business needs Customize Dynamics 365 CE and leverage process automation functionality through the UI Study the Common Data Service for Apps Who This Book Is For Consultants, business analysts, administrators, and project managers who are looking for more information about Dynamics 365

Microsoft Dynamics 365 is a new enterprise resource planning (ERP) based product and a customer relationship management (CRM) application that was made by Microsoft in July 2016. The product had a formal release in November 2016 as a part of the complete Microsoft Dynamics Line. The Dynamics product line is available in two editions the Business Edition that is primarily made for small and medium size companies and the Enterprise Edition for medium to large organizations. In July 2017, the product line was redesigned, and the CRM application is now called the Customer Engagement Plan. The full name of the product is now called Microsoft Dynamics 365 – for Finance and Operations. This book will look at the features of the Microsoft Dynamics 365 product to educate the reader on the capabilities of the software.

Microsoft Dynamics 365 is a new enterprise resource planning (ERP) based product and a customer relationship management (CRM) application that was made by Microsoft in July 2016. The product had a formal release in November 2016 as a part of the complete Microsoft Dynamics Line. The Dynamics product line is available in two editions the Business Edition that is primarily made for small and medium size companies and the Enterprise Edition for medium to large organizations. In July 2017, the product line was redesigned, and the CRM application is now called the Customer Engagement Plan. The full name of the product is now called Microsoft Dynamics 365 - for Finance and Operations. This book will look at the features of the Microsoft Dynamics 365 product to educate the reader on the capabilities of the software.

Why "Power Automate Essentials"? Diving into Power Automate, I found myself walking a path many might relate to - a journey of discovery, often feeling like assembling a puzzle with scattered pieces. While the foundation blocks of triggers, actions, and connectors were the starting points, it quickly became apparent that the real essence of Power Automate extended beyond these basics. During my study, the need for a deeper hold of elements like oData queries, expressions, and the details of dynamic content became paramount. Navigating through variables and understanding when to employ conditions, loops, and parallelism weren't just advanced features but core aspects to unlock Power Automate's full potential. Especially when working with platforms like Dataverse, SharePoint, and OneDrive, the need for an in-depth understanding is beneficial and essential. It often made me wonder: What if someone had paved this path before me? What if a guide equipped learners immediately, offering them a tool and the craft of wielding it effectively? And hence, the vision for "Power Automate Essentials" was born. I want this book to serve as a compass for learners. Instead of discovering essential features midway or later, I suggest presenting them at the outset. It's not just about creating flows; it's about understanding the architecture that supports them, ensuring every flow created is functional and ideal. If you've ever needed a structured, comprehensive guide on Power Automate that goes beyond the surface, this book is my answer to that call. With "Power Automate Essentials". I aim to bridge the knowledge gap, providing a roadmap I once wished for, ensuring every reader is well-equipped from the beginning of their Power Automate journey. Power Automate echoes for its tangible impact in the extensive digital landscape where tools constantly emerge, claiming to reinvent business processes or refine efficiency This handbook is more than just a theoretical tour of Power Automate's offerings. It represents a practical exploration stemming from hands-on experience. My experience with Power Automate has been an enlightening blend of trial, understanding, and action. With this guide, I strive to refine this practical knowledge, anchoring every principle in tangible scenarios I've faced or created solutions for. This book lays the groundwork for newcomers to Power Automate, ensuring you grasp the mechanics and the foundation. For those already familiar, it digs deeper, illuminating the intricate sides and advanced potentials that can amplify your automation activities. Power Automate's energy mirrors the very processes it aspires to refine. Its true essence is realized when we integrate its robust features into our daily operations. From streamlining email dispatches and orchestrating data interchanges across varied systems to orchestrating intricate flows linking multiple platforms, this volume's illustrations derive from genuine hurdles, authentic strategies, and tangible results. As you traverse this handbook, I aspire for you to comprehend Power Automate and envision its expansive potential. To perceive every routine task as an avenue for automation. To identify in every repetitive chore an opportunity to transform. Embark on a trip where automation transcends buzzwords, materializing into a concrete, transformative force. Let's harness, innovate, and rise in unison. Warmly, Mukund Kumar

If you are new to Dynamics CRM or a seasoned user looking to enhance your knowledge of the platform, then this book is for you. It is also for skilled developers who are looking to move to the Microsoft stack to build business solution software.

This is your complete guide to less-code and no-code theories, along with practical application of Microsoft Power Apps and Dynamics 365 CE/CRM Apps. The book covers topics including the configurations, customizations, and enhancements in Microsoft Power Apps and Dynamics 365 CE/CRM Apps. You will start by learning Microsoft Dataverse concepts followed by Microsoft Canvas Apps, model-driven apps, and PowerApps Portals. You will understand how to work with Power Virtual Agent, Power BI, and Power Automate, and how to use AI in Power Apps. The book provides important integration concepts for Power Apps, Dynamics 365 CE/CRM Apps, and Microsoft Azure. You will know how to customize Dynamics 365 CE/CRM Apps and Power Apps using OOTB capabilities. After reading this book, you will understand how Microsoft Power Apps and Dynamics 365 CE/CRM Apps can be used, configured, and customized for your business needs using customer data. You will be able to increase efficiency in customer data management and cloud app integrations. What You Will Learn Get up to speed on the Power platform echo-system and Dynamics 365 architecture Work with Dataverse Understand the Power platform building blocks Select Power Apps to manage customer data Configure and customize Power Apps Design robust cloud flows Integrate Power BI with Dynamics 365 CE/CRM Apps Understand the core apps in Dynamics 365 CE/CRM Use AI in Power Apps Who This Book Is For Functional consultants/business analysts, technical consultants/solution architects in Power Apps and Dynamics 365 CE/CRM; and beginners who want to start a career in Power Apps and Dynamics 365 CE/CRM with easy English terms