Buyer behavior has changed the marketplace, and sellers must adapt to survive The Collaborative Sale: Solution Selling in Today's Customer-Driven World is the definitive guide to the new reality of sales. The roles of buyers, sellers, and technology have changed, and collaboration is now the key to success on all sides. The Collaborative Sale guides sales professionals toward alignment with buyers, by helping them overcome their problems and challenges, and creating value. From building a robust opportunity pipeline and predicting future revenues to mastering the nuances of buyer conversations, the book contains the information sales professionals need to remain relevant in today's sales environment. Buyers have become more informed and more empowered. As a result, most sellers now enter the buying process at a much later stage than the traditional norm. The rise of information access has given buyers more control over their purchases than ever before, and sellers must adapt to survive. The Collaborative Sale provides a roadmap for adapting through sales collaboration, detailing the foundations, personae, and reality of the new marketplace. The book provides insight into the new buyer thought processes, the new sales personae required for dealing with the new buyers, and how to establish and implement a dynamic sales process. Topics include: Selling in times of economic uncertainty, broad information access, and new buyer behavior Why collaboration is so important to the new buyers The emergence of new sales personae – Micro-marketer, Visualizer, and Value Driver Buyer alignment, risk mitigation, and the myth of control Situational fluency, and the role of technology Focused sales enablement, and buyer-aligned learning and development Implementation and establishment of a dynamic sales process The book describes the essential competencies for collaborative selling, and provides indispensable supplemental tools for implementation. Written by recognized authorities with insights into global markets, The Collaborative Sale: Solution Selling in Today's Customer-Driven World is the essential resource for today's sales professional.

This book provides an overview of approaches to internationalization as experienced by smaller manufacturing enterprises over a relatively long period of time ? the 35-year period from 1974 to 2009. The original research on which this study is based dates back to the mid-1970s, when academic interest in export studies, market entry modes, and internationalization approaches, among others, have their origins. With practical examples of companies from both inside and outside the USA, readers will be able to understand how smaller manufacturing enterprises approach the world of international commerce, how they prepare themselves for it, and what really draws them into the world of international commerce.

This survey of modern logistics, updated in a second edition, includes proven strategies and tools for solving numerous logistical problems, with algorithms and formulae for the computer-based planning of logistic systems as well as their dynamic scheduling.

A guide for sales managers, presenting an integrative vision of the complex sales force system.

Primarily for new users of ACT!, this text provides step-by-step instructions, timesaving tips, advice, and humor to help readers learn the advanced concepts. The workbook contains an abundance of screen shots to help reduce the stress often associated with learning new software.

The secrets behind creating compelling and successful business plans that are sure to attract financial backers and help business owners stay on track are revealed step-by-step in this invaluable guide. Containing clear, detailed explanations of the guidelines that banks, venture capital firms, and the Small Business Administration (SBA) use to grant loans and other financial support to businesses, this crucial resource equips potential business owners with a wealth of knowledge on lending procedures.& This guide includes hundreds of useful ideas for developing, operating, marketing, and building a profitable business. Also included are copious examples and resources for further study. By demonstrating how to make each business plan uniquely suited to a particular endeavor—such as home-based businesses, sole proprietorships, and franchise operations—this comprehensive handbook ensures that anyone can embark on a new business venture with confidence and clarity. The newly updated Third Edition includes: Increased focus on Social Entrepreneurship or Social Ventures.Updated examples, including ventures that apply the latest technology. An expanded section that presents eight fundamental thinking tools that underlie entrepreneurial success and creativity. These include how to nurture your creativity and develop and test ideas without spending a penny. A new and expanded section on establishing feasibility before creating a full business plan. Expanded tools for researching business ideas, interviewing potential customers, and developing a competitive analysis to judge your ideas against potential competitors. A simple and direct Venture Assessment Tool to specify the issues that are essential for success and enables you to evaluate the potential of your venture.