TCRP Report 121: Toolkit for Integrating Non-Dedicated Vehicles in Paratransit Service is a toolkit that can be used by transportation managers to determine the appropriate split between dedicated and non-dedicated paratransit services to increase cost-effectiveness and meet peak demand needs. This report includes a Non-Dedicated Vehicle Optimization (NDV) Model and User Manual. The NDV Model is spreadsheet-based and may be used by paratransit system managers and planners to assist with making decisions regarding appropriate service ratios for specific conditions and environments. In addition to the toolkit, a Case Study Report and an Interim Report (which includes an analysis of factors that influence the mix of dedicated and non-dedicated paratransit service) are available for download from the project's website.

"TRB's Transit Cooperative Research Program (TCRP) Report 160: Paratransit Emergency Preparedness and Operations Handbook includes guidance, strategies, tools, and resources to help paratransit service providers plan and prepare for, respond to, and recover from a range of emergencies. The guidance has applicability to urban, suburban, rural, and tribal paratransit operating environments. The project that developed TCRP Report 160 also a PowerPoint presentation describing the entire project. A link to the HTML version of TCRP Report 160 will be available on this site by the second week of March 2013."--Pub. info.

"TRB's Transit Cooperative Research Program (TCRP) Report 101: Toolkit for Rural Community Coordinated Transportation Services examines strategies and practices used to coordinate rural transportation services, and identifies model processes used for local coordination efforts in rural communities. A stand-alone executive summary of the report provides information, instructions, and lessons learned from rural communities that have implemented coordinated transportation services"--Publisher's description.

This report provides information on successful business-to-business marketing techniques with application to transit. The Guidebook provides motivation for doing business-to-business marketing, lessons from the private sector as well as the transit industry, guidance on how to implement a business-to-business marketing program, tools and techniques for business-to-business marketing, and evaluation measures. The report should be useful to transit planners, managers, marketing professionals, and others interested in the use of marketing strategies to build ridership.

Background -- Section 1. Planning Decision Process -- Section 2. Operations Decision Process -- Section 3. Lessons Learned.