Traditional "push/pull" marketing no longer works. Even highly-touted customer relationship initiatives are failing. Smart companies are pioneering an entirely new route to higher margins and sustainable competitive advantage: customer advocacy. This book reveals how it works, why it works, and how to make it work for your company. In today's environment, you must build unprecedented trust among customers who have more information, options, and sophistication than ever. You must transcend "relationship marketing" to focus on maximizing customer interests and deepening customer partnerships. It's not easy. But if you do it, you gain immense opportunities your competitors simply can't touch. Glen Urban offers a complete blueprint for getting there. You'll learn how to improve on all eight elements of customer advocacy, from transparency to partnership. Urban answers frequently asked questions about advocacy strategies, helping you identify and overcome your most significant obstacles. Then, drawing on new case studies, he shows how to align culture, metrics, incentives, and organization, driving effective advocacy throughout your entire organization.

The must-read summary of Glen Urban's book: "Don't Just Relate - Advocate: A Blueprint for Profit in the Era of Customer Power". This complete summary of the ideas from Glen Urban's book "Don't Just Relate - Advocate" shows how the best way to grow your business today is not by improving your marketing, but by advocating for your customers. In his book, the author explains how earning and retaining your customers' trust means they will remain loyal customers in the future and will recommend you to their friends and family. This summary details exactly how you can act as an advocate by finding out your customers' needs and selling them solutions. By reading Glen Urban's advice, you will hold the key to finding customers that will stay loyal forever. Added-value of this summary: • Save time • Understand key concepts • Expand your knowledge To learn more, read "Don't Just Relate - Advocate" and find out why advocating for your customers will put you on the path to success.

I guess every believer is conscious of wanting to go further with God, to dig deeper, and to climb higher. Paul himself said, "Not that I have already arrived, but I press on..." But the New Testament, whilst stating that qualification, also provides an astonishing optimism of grace - a marvellous confidence that God can do "all things" in and through us. The little book of Colossians expresses that confidence to a high degree. The writer is not daunted by the poor quality of the believers, neither by the sins of their past nor the distractions of their present. In simple, powerful prose, he outlines a challenge which is worth taking up. It is the challenge of Christian holiness. Jesus Christ has done a work - the past tense is exhilarating- so that he might offer us to God "holy and blameless and irreproachable." It is God's design, that is, that we are "presented holy." It is the purpose of this book to explore how Colossians enables that undertaking.

This book contains 501 of the best quotes we could find to help you get that extra jolt of motivation you need every single day. Throughout the day you can also listen and repeat 500 daily affirmations to keep that jolt of motivation going to make sure you have a productive and prosperous day. In all you have 1001 of the best motivational quotes and daily affirmations to tap into to live your best life! I would encourage you to take in the quotes and affirmations slowly, maybe only one a day at first. Don’t overwhelm yourself by overloading your mind with all the advice this book has to offer. Understand how the quotes apply to your life, don’t just consume all the information at once to change your life as quickly as possible. That’s not the purpose of the information given. Stop looking for motivation in all the wrong places when all the motivation you need is really inside of you. Don’t just read the book for the words on the page but learn to use this book and the quotes inside to help you relate to your situation and how to have the right mindset to get you through whatever is on your mind. Discover yourself and discover what really motivates you to achieve the goals you have set for yourself. Let some of the greatest minds in the world show you how to look at your life in a way you never thought possible. Don’t be surprised if you find out they have gone through many of the same things you are experiencing now and how they overcame them through their words of wisdom. With almost 3 years of daily quotes and affirmations to choose from you should have no problem having something new every day to keep you motivated. I know you will love this book and all it has to offer and I know you will love how your life will look even 1 year from now, it’s all in your “mind” so bring it out. There’s no excuse to get the motivation you’ve been searching for. Your new go to guide is filled with everything you need, starting now!

The truth about Trauma: Mostly, we feel disgusting and sad. Regardless. We fight for ourselves. We fight for others. Ignore the naysayers. Mostly the voice in our head. This is our journey. Our fight. You got this.

This devotional is for the experienced goal-setter, electronic calendar tracker, scrapbook keeper, and the not so handy! Positioned will afford you with goal-setting strategies and life-changing prompts implemented on a monthly basis. The prompts will start you off with a monthly theme accompanied by scriptures and quotes for motivation. In addition, you will evaluate your progress mid-month and conclude your results on the last two days of that month. Prepping you for a year of transition, Positioned offers you a delightful system to completion or close to it! On the next page, you will find a contents list establishing your year of positioning month by month. This system will help you transfer from procrastination to accomplishment. You will need to be confident and whimsical. I pray you walk in confidence each month with anticipation. I pray you can depart from this year with a smile on your face because you did it and eager for round two. Enjoy!

People often wonder what life is about. Is there a reason for human existence? Society’s persistent negativity is choking people, and we need something to grasp. In There is Greatness within You, author John Paul Carinci helps you stand out from the crowd, change your life, your attitude, and maintain a newfound uniqueness to last a lifetime. Offering encouragement, he presents a collection of real-life examples from the truly successful who have excelled in their fields. Carinci analyzes the principles that have helped the achievers, who have ignored the negatives, to rise to the top: • understand the power of the mind; • possess an all-consuming desire to succeed; • know perseverance is the magic potion; • recognize the subconscious mind; • grasp the purpose of life; and • draw inspiration from life around you. There is Greatness within You prompts you to start today to change your life through the lessons of success. Praise for There is Greatness within You “In reading John Paul Carinci’s fourth self-help book There is Greatness within You, I felt that he was sitting in the room speaking directly to me. The stories and advice John offers in this fantastic book will help you realize what you need to do to improve your life immediately. It also proves each one of us holds the key to our success and happiness.” —Dr. Ramon M. Liriano, book reviewer “There is Greatness within You, by John Paul Carinci is: Awesome, insightful, and inspiring, and life changing. A must read. —Joseph Bonsanti, book reviewer