This book provides the latest viewpoints of scientific research in the field of e-business. It is organized into three sections: “Higher Education and Digital Economy Development”, “Artificial Intelligence in E-Business”, and “Business Intelligence Applications”. Chapters focus on China’s higher education in e-commerce, digital economy development, natural language processing applications in business, Information Technology Governance, Risk and Compliance (IT GRC), business intelligence, and more.

This book gathers the proceedings of the 7th International Conference, with the theme “Culture and Tourism in a Smart, Globalized and Sustainable World,” held on Hydra Island, Greece, on June 17–19, 2020, published with the support of the International Association of Cultural and Digital Tourism. Highlighting the contributions made by numerous writers to the advancement of tourism research, this book presents a critical academic discourse on sustainable practices in the smart tourism context, improving readers’ understanding of, and stimulating future debates in, this critical area. In addition to the knowledge economy and the concept of smart destinations, the book addresses new modes of tourism management and development, as well as emerging technologies, including location-based services, the Internet of things, smart cities, mobile services, gamification, digital collections and the virtual visitor, social media, social networking, and augmented reality.

This book analyzes the changes brought on to economic and business activities in Latin America due to the new scenarios, environments and social dynamics the world is facing as a result of the COVID-19 pandemic, at both micro- and macroeconomic levels. Recent changes to working environments has brought discussions on work-life balance to the forefront, and creating support mechanisms to attract and retain the next generation of workers has become a primary focus for talent managers. At an industry level, there are expectations that once the crisis passes, there will be massive capital inflows toward ESG investments in emerging markets driving the transformation of companies. Consequently, ESG business models will have a cascading effect in the whole supply chain (upstream, midstream and downstream) and will generate greater value for all stakeholders. At the same time, technologies of the fourth industrial revolution, such as Blockchain and Artificial Intelligence, have gradually been adopted by companies leading the charge in ESG business models. The financial sector has taken the lead in these two technologies, but the challenge generated by the COVID-19 pandemic forced other sectors to innovate rapidly in order to remain afloat. Using empirical and theoretical frameworks, the contributors in this book identify the most attractive alternatives to benefit consumers in an adverse environment like the one the world is facing as a result of the COVID-19 pandemic, which while posing a significant challenge for most industries, has also created new opportunities for innovation and ingenuity, analyzing case studies from the coffee and medical tourism sectors in particular.

La transición a las nuevas normas ISO 9000:2000 conlleva que muchas empresas certificadas o de próxima certificación de sus sistemas de gestión de calidad,se planteen un sinfín de interrogantes sobre cómo enfocar este nuevo proyecto,con qué medios, qué contenidos, qué formación, qué esfuerzos son necesarios en la organización y que plazos pueden ser los más prudentes para conseguir queel proceso de cambio no sea traumático y por tanto tenga una incidencia tenueen sus organizaciones. Este libro pretende dar una respuesta ajustada a las tareas y sus contenidos con elementos gráficos de fácil comprensión y ejemplosde formularios o documentos que se deberían desarrollar para dar un cumplimiento satisfactorio a las nuevas exigencias de la norma ISO 9001:2000. Una de lasdificultades más visibles y palpables de la nueva norma es el "enfoque basadoen los procesos"; cómo se identifican, cómo se definen, cómo se interrelacionan y sin duda cómo documentarlos, todo ello se puede ver en este libro con casos y ejemplos. Este libro puede ser una herramienta útil y de gran ayuda paraaquellos directivos, técnicos de calidad, asesores y auditores de empresas y organizaciones relacionadas con el mundo de la gestión de calidad.INDICE RESUMIDO: Las nuevas normas de gestión de calidad ISO 9000:2000. Principios de gestión de calidad. La gestión orientada al proceso. Indicadores. Auditorías orientadas a procesos. La satisfacción del cliente. La mejora continua. La gestión documental. Guía para la evaluación de la ISO 9001:2000.

This book constitutes the proceedings from the 20th Tyrrhenian Workshop on Digital Communications, held September 2009 in Pula, Sardinia, Italy and focused on the "Internet of Things."

"Innovation and entrepreneurship are ubiquitous today, both as fields of study and as starting points for conversations among experts in government and economic development. But while these areas on continue to attract public and private investments, many measurements of their resulting economic growth-including productivity growth and business dynamism-have remained modest. Why this difference? Because not all business sectors are the same, and the transformative gains of some industries have been offset by stagnation or contraction in others. Accordingly, a nuanced understanding of the economy requires a nuanced understanding of where innovation and entrepreneurship occur and where they matter. Answering these questions allows for strategic public investment and the infrastructure for economic growth.The Role of Innovation and Entrepreneurship in Economic Growth, the latest entry in the NBER conference series, seeks to codify these answers. The editors leverage industry studies to identify specific examples of productivity improvements enabled by innovation and entrepreneurship, including those from new production technologies, increased competition, new organizational forms, and other means. Taken together, the volume illuminates whether the contribution of innovation and entrepreneurship to economic growth is likely to be concentrated, be it selected sectors or more broadly"--