First published in 1991, the Diversity Awareness Profile, commonly known as DAP, is a self-assessment tool that has helped millions of individuals in organizations improve working relationships among diverse co-workers and customers by increasing the awareness of their behavior toward people and how it affects them and how individual’s behavior affects others. Now in its second edition, the DAP continues to be grounded on hard data gathered in a series of focus groups, interviews, and thousands of diversity training sessions over the past twenty years. This 6-page assessment can be bought as a stand-alone profile, or with the fully-revised second edition of the DAP Facilitator’s Guide, which walks facilitators through the process of preparing, administering, and debriefing the DAP. The DAP will be a valuable tool that can help your organization: start a diversity training program improve upon an existing program gauge diversity awareness and the necessity of action within your organization transform your diverse workforce from a liability to a strategic advantage The DAP will be invaluable to your employees by helping them to: become more aware of their behaviors and actions, whether obvious or subtle evaluate and understand how their behavior can affect a person of a different culture, gender, or ethnic background modify their behaviors and find the path toward respect for all people

Enhance relationships between your employees.

"This is a well-written book. Quite simple and precise . . . The authors should be commended. This book deals with leadership from a very contemporary perspective that reflects the importance of multiculturalism." –Guo-Ming Chen, University of Rhode Island No matter how culturally different the person or group, there will be common-ground similarities and no matter how similar the person or group, there will be significant differences. Culture influences our thoughts, words, and actions in ways that are often unrecognized, leading to misunderstandings. Each misunderstanding can become very expensive, both in terms of missed opportunities and less effective business outcomes. Leadership in a Diverse and Multicultural Environment provides leaders with the tools necessary to effectively interact with all individuals. Although much of the research related to multiculturalism has focused on expatriates and international assignments, Leadership in a Diverse and Multicultural Environment also focuses on leaders in domestic organizations, as they can benefit from developing their own multicultural awareness, knowledge, and skills. Effective leaders can shape the culture of their organization to be accepting of individuals from all races, ethnicities, religions, and genders with a minimum of misunderstandings. Leadership in a Diverse and Multicultural Environment is well grounded in solid research, but written in an easy-to-comprehend style that: Provides a "culture centered" leadership perspective allowing organizational leaders the opportunity to attend to the influence of culture Helps the reader find examples of how multicultural awareness can make their leadership task easier Promotes an organizational culture that is more satisfying to both individuals and their leaders by embracing and celebrating differences. Leadership in a Diverse and Multicultural Environment is an ideal supplemental text for undergraduate- or graduate-level international management, leadership, or diversity-related courses taught in the business curriculum. It could also be used in leadership courses taught in education and communication departments.

Teacher education programs serve traditional and non-traditional students and develop teachers to enter a range of teaching environments. Approaching teacher education through community involvement and learning objectives helps to effectively prepare teachers to serve local and community needs. The Handbook of Research on Service-Learning Initiatives in Teacher Education Programs provides emerging research on the methods and techniques for educators to strengthen their knowledge regarding the intersection of service learning and field placements. While highlighting topics, such as cultural competency, teacher development, and multicultural education, this book explores the benefits, challenges, and opportunities for employing community service as the driving framework for field experiences. This publication is a vital resource for practitioners, educators, faculty, and administrators seeking current research on the opportunity of field involvement to enhance teacher candidates’ experiences and provide a channel for meaningful learning.

This handbook deals with the question of how people can best live and work with others who come from very different cultural backgrounds. Handbook of Intercultural Training provides an overview of current trends and issues in the field of intercultural training. Contributors represent a wide range of disciplines including psychology, interpersonal communication, human resource management, international management, anthropology, social work, and education. Twenty-four chapters, all new to this edition, cover an array of topics including training for specific contexts, instrumentation and methods, and training design.

By exploring the experiences of pre- and in-service teachers, as well as the design and implementation of study abroad programs developed specifically for them, this volume highlights the potential of international learning in promoting teachers’ global and critical understandings of their roles as educators in an increasingly diverse and interconnected world. Recognizing teacher study abroad as a unique strand within the wider foreign education literature, Study Abroad for Pre- and In-Service Teachers emphasizes how it can be conceptualized, theorized, and implemented as part of initial and continuing teacher training. Chapters consider study abroad programs and teaching practices in Europe, Asia, the Americas, and in Indigenous communities, and document the transformative learning experiences which impact the way teachers think about learning, teaching, and identity. Together, the chapters foreground the personal and professional advantages of teacher study abroad and provide key insights to inform design and programming for sustainable, impactful teacher study abroad which supports teachers in building intercultural competence and enhances their capacity to serve students of varying cultural and linguistic backgrounds. This volume will appeal to researchers, scholars, education abroad facilitators, and teacher educators with an interest in international mobility, multicultural education, culturally responsive pedagogy and study abroad. In addition, pre- and in-service teachers will find the book of value.

Warfare in the 21st century is far different than warfare throughout the 19th and 20th centuries. Conventional warfare was about kinetic force and bending an adversary by might and strength. Skills valued were those related to mastery of weapons and placing ordnance on target. Courage and valor were defined by conflict, militaries were distinct from the population, and occupation was an enduring stage of war. Contemporary warfare, besides continuing to be an exercise in military strength, is composed of missions that depend on skills to forge interpersonal relationships and build sustainable partnerships with a host of actors that once had no voice or role in conflict’s duration or conclusion. Today, final victory does not conclude directly from conflict, in fact victory may be subsumed into the larger and more consuming equation of international stability. Twenty-first century warfare is about counterinsurgency and counter-terrorism through an array of strategies that foster collusion and collaboration not acquiescence.Cross-cultural competence (3C) is a suite of competencies and enablers that have been identified as critical to instill in expeditionary military and civilian personnel in the Department of Defense (DoD). Defined as a set of knowledge, skills, abilities and attitudes (KSAAs), 3C promotes effective interaction across cultural divides through exchanging ideas and meaning across cultures, facilitating effective cross-cultural interactions to develop and sustain relationships and providing a means to discern meaning from foreign and culturally different behavior. 3C permeates DoD policy, doctrine, strategy and operations and is now being institutionalized in DoD military and civilian education and training. Cross-Cultural Competence for a Twenty-First-Century Military: Culture, the Flipside of COIN is a volume edited by two acknowledged experts on 3C in military learning, policy and research and explores the value and necessity of 3C to developing 21st Century warfighters. This volume features chapters by the editors and a host of multidisciplinary experts that probes all aspects of 3C, from concept to application. The message carried throughout Cross-Cultural Competence for a 21st Century Military is that contemporary and future security endeavors will be successful because winning wars ultimately rest on developing and sustaining cross-cultural relationships as much as it does on weapons and force.