Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.

Major changes are occurring in the United States population and the nation's health care institutions and delivery systems. Significant disparities in health status exist across population groups. But the health care enterprise, with all its integrated and disparate parts, has been slow to respond. Written by three nationally known scholars and experts, Diversity and Cultural Competence in Health Care: A Systems Approach is designed to provide health care students and professionals with a clear understanding of foundations, philosophies, and processes that strengthen diversity management, inclusion, and culturally competent care delivery. Focusing on current practice and health care policy, including the recently passed Patient Protection and Affordable Care Act of 2010 (ACA), this textbook integrates strategic diversity management, self-reflective leadership, and the personal change process with culturally and linguistically appropriate care into a cohesive systems-oriented approach for health care professionals. The essentials of cultural competence and diversity management covered in this text will be helpful to a wide variety of students because they encompass principles and practices that can be realistically incorporated into the ongoing work of any health care field or organization. Each chapter contains learning objectives, summary, key terms, and review questions and activities designed to allow students to understand and explore concepts and practices identified throughout the text.

Diversity and Cultural Competence in the Health Sector: Ebola-Affected Countries in West Africa examines the 2014–2016 Ebola crisis in three West African countries. The authors argue that this public health disaster was exacerbated by the lack of cultural competency in emergency response efforts. Considering the role of culture in the social, economic, health-related, and political dynamics that made these countries particularly vulnerable to the disease and how culturally competent approaches could have been employed sooner to reduce risk and prevent death and disability, this book serves as a guide for government officials, nongovernmental relief agencies, healthcare professionals, and public health personnel on how to effectively center cultural competence in emergency response to infectious disease outbreaks.

Based on proven research, this book is a unique book for those working in academic settings, health care institutions, employee education, and nursing and health care organizations and associations. Updated with new evidence-based strategies, interactive book features, and expanded ready-toapply strategies and exemplars, this new edition offers a systematic, comprehensive approach for planning, implementing, and evaluating cultural competence education strategies and programs. New and expanded chapters address curriculum, train-the-trainer programs, and continuing education; traditional classroom, hybrid, and online courses;clinical settings, immersion experiences, service learning, simulation, and nursing skills labs; professional networking; and multicultural workplace harmony and cultural safety. Included are educational activities for academic, health care agency, and professional association settings. Real-life scenarios, integrated reflection boxes, easy-to-apply action steps, educator- in-action vignettes, research exhibit boxes, toolkit resource boxes, an accompanying digital toolkit, references, and discussion questions help readers to fully integrate the book's content. An appendix lists over 50 studies from around the world utilizing the Cultural Competence and Confidence (CCC) model and its corresponding questionnaires (contained in the toolkit). The text provides valuable information and resources to assist academic programs and health care institutions meet accreditation requirements and for institutions trying to obtain Magnet status. NEW TO THE THIRD EDITION: Updated and revised model to guide cultural competence education Reorganized to address cultural competence in a variety of environments Expanded ready-to-apply strategies and exemplars A wealth of updated and revised information and research New and expanded chapters on curriculum and varied learning modalities New information on clinical settings, immersion experiences, service learning, simulation, nursing skills labs, and hybrid and online education Real-life scenarios, reflection boxes, easy-to-apply action steps, toolkit resource boxes, and discussion questions ALSO AVAILABLE: Doctoral students, instructors, institutions, and others who want to take it a step further can purchase the Cultural Competence Education Resource Toolkit permission license. Purchase of a toolkit license allows the user to utilize any of the 23 toolkit items in a research study and/or an educational programfor the specified time period. The toolkit includes psychometrically validated questionnaires and other tools essential for the measurement and evaluationof cultural competence and the effectiveness of educational strategies. For more information, go to www.springerpub.com/cctoolkit.

This book prepares clinicians to provide sensitive, high-quality, culturally competent care to geriatric patients from diverse backgrounds and will prove indispensable as patient demographics continue to change.

Nursing

- UNIQUE approach looks at populations the way health care workers encounter them, not by ethno-cultural/religious labels. - Accessible writing style relays information in a balanced and concise manner for undergraduate and graduate students as well as health care professionals. - Multidisciplinary perspective is provided by authors who represent a variety of health disciplines and cultural identities, who may be educators or practitioners, each presenting complex ideas in understandable ways and controversial ideas in a transparent way. - Cultural Considerations in Care and Cultural Competence in Action boxes integrate theory into practice and invite critical self-reflection. - Teaching and learning tools include learning objectives and key terms at the beginning of each chapter, plus end-of-chapter group activities, review questions, and more. - NEW! New chapters on Indigenous health, sexual and gender diversity, immigrant and refugee health, and community health are added to this edition, and new topics include cultural safety, cultural humility, the impacts of racism, working with interpreters and the use of technology, palliative care, and more. - NEW! UNIQUE! Cultural competence and safety perspectives throughout the text help you to be more responsive in delivering culturally safe care, and in reaching the goal of equity and culturally competent care. - NEW! Discussion of cultural issues addresses power, privilege, intersectionality, equity, advocacy, and being an ally. - NEW! Up-to-date content includes the latest statistics, guidelines, research, references, and resources. - NEW! Evolve website enhances your understanding with review questions, unfolding case studies, and more.