This is a unique book about two types of diplomacy – international and social, that is, traditional and non-traditional. It will be useful for anyone who studies or practices diplomacy, including professional diplomats and those who want to use diplomacy in social life.

Ronald Neumann, former US ambassador and president of the American Academy of Diplomacy, called the second edition of Career Diplomacy a "must-read for those seeking understanding of today's foreign service." In this third edition Kopp and Naland, both of whom had distinguished careers in the field, provide an authoritative and candid account of the foreign service, exploring the five career tracks--consular, political, economic, management, and public diplomacy--through their own experience and through interviews with over one hundred current and former foreign service officials. The book includes significant revisions and updates from the previous edition, such as: Obama administration's use of the foreign service; a thorough discussion of the relationship of the foreign service and the Department of State to other agencies, and to the combatant commands; an expanded analysis of hiring procedures; commentary on challenging management issues in the Department of State, including the proliferation of political appointments, the rapid growth in the number of high-level positions, and the difficulties of running an agency with employees in two personnel systems (civil service and foreign service); and a fresh examination of the changing nature and demographics of the foreign service. Includes a glossary, bibliography, and list of websites and blogs on the subject.

Knowledge and Diplomacy presents papers on knowledge and knowledge management from the January 1999 Conference on Knowledge and Diplomacy in Malta. Knowledge management, a popular new concept in the business sector, offers great potential for diplomatic services. The papers in this book, examining the topic from a variety of backgrounds, academic interests and orientations, reflect the multidisciplinary character of knowledge management.

Ministries of foreign affairs are prominent institutions of state diplomacy. They remain the operators of key practices associated with diplomacy: communication, representation and negotiation. This book fills a gap by approaching ministries of foreign affairs in a comparative and comprehensive way.

This book provides an introduction to the theory and practice of diplomacy and its vital role in an era of increasing international uncertainty. The work employs a distinctive "diplomatic perspective" on international relations and argues that the experience of conducting diplomacy gives rise to a set of priorities: first, the peaceful resolution of disputes; second, the avoidance of unwanted conflict; and, third, the minimization of the intensity of violent conflict where it has become unavoidable. It argues that changes in the international system require a shift in priorities from the diplomacy of problem-solving by building institutionalized cooperation, to the diplomacy of managing relationships between people. Divided into three sections, the first examines what is meant when we talk about diplomacy, why we need diplomats, and the operations of the modern diplomatic system of states. The second discusses the "three bads," about which people generally worry: bad leaders, bad media, and bad followers. The idea of "bad" is considered in terms of the moral character, professional competence, and the consequences of what people do for us. The final section discusses diplomacy and bad diplomats, reviewing what people can do to help themselves and the professionals be good diplomats. This book is intended as a primary text for courses in international diplomacy and as a supplementary text for courses on contemporary issues in international relations.

Inside a U.S. Embassy is widely recognized as the essential guide to the Foreign Service. This all-new third edition takes readers to more than fifty U.S. missions around the world, introducing Foreign Service professionals and providing detailed descriptions of their jobs and firsthand accounts of diplomacy in action. In addition to profiles of diplomats and specialists around the world-from the ambassador to the consular officer, the public diplomacy officer to the security specialist-is a selection from more than twenty countries of day-in-the-life accounts, each describing an actual day on.

President Obama's former White House chief of protocol looks at why etiquette and diplomacy matter--and what they can do for you. History often appears to consist of big gestures and dramatic shifts. But for every peace treaty signed, someone set the stage and provided the pen. As social secretary to the Clintons for eight years, and more recently as chief of protocol under President Obama, Capricia Penavic Marshall has not just borne witness to history, she facilitated it. For Marshall, diplomacy runs on the invisible gesture: the micro moves that affect the macro shifts. Facilitation is power, and, more often than not, it is the key to effective diplomacy. In Protocol, Marshall draws on her experience working at the highest levels of government to show how she enabled interactions and maximized our country's relationships, all by focusing on the specifics of political, diplomatic, and cultural etiquette. By analyzing the lessons she's learned in more than two decades of welcoming world leaders to the United States and traveling abroad with presidents, first ladies, and secretaries of state, she demonstrates the complexity of human interactions and celebrates the power of detail and cultural IQ. From selecting the ideal room for each interaction to recognizing gestures and actions that might be viewed as controversial in other countries, Marshall brings us a master class in soft power. Protocol provides an unvarnished, behind-the-scenes look at politics and diplomacy from a unique perspective that also serves as an effective, accessible guide for anyone who wants to be empowered by the tools of diplomacy in work and everyday life.