Citizens in our deeply, angrily divided world desperately need peaceful and productive ways of relating to each other. Rooted in four decades of intense experience in deep-seated human conflicts, Saunders presents a peaceful way of transforming destructive relationships and designing change.

The participants in the Dartmouth Conference-so named because the first meeting took place at Dartmouth College in 1960-didn't just open up a new level of East-West understanding, they also pioneered a new kind of dialogue between adversaries. They were not government officials, yet their aim was somehow to narrow the divide between the Soviet and American governments-and indeed their peoples. Over the course of more than 40 years, as relationships warmed and trust developed, their dialogue deepened and widened. The ideas and information exchanged between them filtered into public discourse and were channeled into policymaking circles on both sides of the Iron Curtain. The impact of the Dartmouth Conference can never be measured precisely, but it was substantial. As James Voorhees demonstrates, the concept of the multilevel peace process, and especially the idea of sustained dialogue between influential but unofficial members of seemingly implacable groups, evolved as the Dartmouth process evolved. Unfettered by the constraints on official diplomats, the participants could speak with a rare degree of candor and freedom on a wide range of subjects, sustaining their conversation from one meeting to the next and building a foundation of shared knowledge. As Harold Saunders and Vitaly Zhurkin explain in a concluding chapter, the lessons learned and techniques developed at Dartmouth are being applied today in numerous settings. Drawing on extensive research and interviews, this highly readable account of the evolution of a unique peacemaking venture adds a new perspective on both the Cold War and the conduct of multilevel peace processes.

Many of the deep-rooted human conflicts that seize our attention today are not ready for formal mediation and negotiation. People do not negotiate about identity, fear, historic grievance, and injustice. Sustained dialogue provides a space where citizens outside government can change their conflictual relationships. Governments can negotiate binding agreements and enforce and implement them, but only citizens can change human relationships. Governments have long had their tools of diplomacy - mediation, negotiation, force, and allocation of resources. Harold H. Saunders' A Public Peace Process provides citizens outside government with their own instrument for transforming conflict. Saunders outlines a systematic approach for citizens to use in reducing racial, ethnic, and other deep-rooted tensions in their countries, communities, and organizations.

Jon Van Til is professor emeritus of urban studies and community planning at Rutgers University. He is also past president of ARNOVA, the former editor in chief of the Nonprofit and Voluntary Sector Quarterly, executive secretary of the Civil Society Design Network, and author of publications that include Mapping the Third Sector: Voluntarism in a Changing Social Economy; Growing Civil Society: From Nonprofit Sector to Third Space; and Breaching Derry's Walls: The Quest for a Lasting Peace in Northern Ireland. --Book Jacket.

There are ways of being in the world that create a flourishing life and other ways that restrict that life, both for ourselves and others. Listening is one of these ways of being. Listening gives shape to speaking, inviting other people into a dialogue that impacts our everyday lives. Our acts of listening, like all communication, are shaped by our cultural and individual differences. Unfortunately, as people consider ways to ethically listen, they often abide by a set of conversational rules that do not reflect or benefit their own or others’ unique contexts and communities. In this book, Parks responds to gaps in scholarship related to listening in communication research and difference in ethics scholarship. Rather than imposing a rigid ethical norm that is unresponsive to diverse cultural practices, her proposed listening ethic is one that is highly contextualized and pluralistic and yet dares to make normative claims. Using discourse research methods that are both qualitative and quantitative, Parks goes beyond describing what listening is in a given context to what ethical listening should be. Empirical findings about listening from multiple communities that represent diverse ethnic, gender, and disability orientations are interwoven with insights from communication ethics to develop the first-ever dialogic ethics of listening that is empirically-based, culturally-grounded, and normative. Ten shared values emerge as guidelines for good listening in this ethic: be open, cultivate understanding, practice authenticity, engage in critical thinking, invest in relationship, care for the dialogue, focus on what matters, be intentionally present, remember the ongoing story, and be responsive to need. These values, while shared across cultures, may be expressed in a diverse and sometimes conflicting communicative practices. Ultimately, Parks proposes that ethical listening is best conceptualized as pursuit of sustainable hospitality in our dialogic interactions within and across difference. By understanding the ways that different people share listening values yet practice them differently, we can learn to trust each other and attest to the hope that ethical dialogue is possible.

Relational Responsibility replaces traditional ideas on individual responsibility by giving centre stage to the relational process thereby replacing alienation with meaningful dialogue.

In this groundbreaking work, famed social scientist and world-famous public opinion expert Daniel Yankelovich reinvents the ancient art of dialogue. Successful managers have always known how to make decisions and mobilize coworkers. But as our businesses continue to expand, conversations and discussions just aren't enough to bring people and their different agendas together anymore. Dialogue, when properly practiced, will align people with a shared vision, and help them realize their full potential as individuals and as a team. Drawing on decades of research and using real life examples, The Magic of Dialogue outlines specific strategies for maneuvering in a wide range of situations and teaches managers, leaders, business people, and other professionals how to succeed in the new global economy, where more players participate in decision-making than ever before.