This book addresses, for the first time, the question of how development NGOs attempt to 'listen' to communities in linguistically diverse environments. NGOs are under increasing pressure to demonstrate that they 'listen' to the people and communities that they are trying to serve, but this can be an immensely challenging task where there are significant language and cultural differences. However, until now, there has been no systematic study of the role of foreign languages in development work. The authors present findings based on interviews with a wide range of NGO staff and government officials, NGO archives, and observations of NGO-community interaction in country case studies. They suggest ways in which NGOs can reform their language policies to listen to the recipients of aid more effectively.

This book offers a critical insight into how the study of NGOs can be more theoretically grounded and methodologically creative. The role of NGOs in global development has been the focus of considerable research and scholarship for the last four decades. More recently, scholars and NGO practitioners have begun to explore their relationships and how research can better inform practice and vice versa. This book addresses questions arising from such research, including: how different theoretical perspectives can be applied to the study of NGOs; what kinds of data can be used when trying to better understand NGOs; and what methods can be used in studying NGOs. Rather than evaluating the impact of NGO work, this is a book about how researchers and practitioners can better understand what NGOs do and how they operate. Bringing together work from a range of NGO researchers working across diverse disciplines and at varied stages of their academic careers, the collection is supported by recent case studies in the field as well as ‘dilemma boxes’ and discussion questions in every chapter. As such, Researching Development NGOs is an essential resource for postgraduate students of Research Methods in Development Studies, NGOs and Development Management as well as practitioners wanting to find out more about the sector.

The rise of neo-liberalism and the so-called Washington Consensus have generated a powerful international ideology concerning what constitutes good governance, democratization, and the proper roles of the State and civil society in advancing development. As public spending has declined, the nongovernment sector has benefited very significantly from taking on a service-delivery role. At the same time, NGOs, as representatives of civil society, are a convenient channel through which official agencies can promote political pluralism. But can NGOs simultaneously facilitate governments’ withdrawal from providing basic services for all and also claim to represent and speak for the poor and the disenfranchised? The chapters describe some of the tensions inherent in the roles being played by NGOs, and asks whether these organizations truly stand for anything fundamentally different from the agencies on whose largesse they increasingly depend.

* Examines the new roles and challenges NGOs confront as they grow beyond service delivery and advocacy * Argues for engagement and more effective learning strategies at both global and local levels Written by a dynamic combination of key researchers and practitioners, New Roles and Relevance examines the large range of critical challenges facing development NGOs as they struggle to maintain their integrity and independence, while simultaneously assuming an expanding role in the fight against global poverty. This authoritative book calls for an overall improvement in theory and practice by challenging NGOs to search for greater relevance, improved accountability, and better performance in the globalized world.

Can non-governmental organisations contribute to more socially just, alternative forms of development? Or are they destined to work at the margins of dominant development models determined by others? Addressing this question, this book brings together leading international voices from academia, NGOs and the social movements. It provides a comprehensive update to the NGO literature and a range of critical new directions to thinking and acting around the challenge of development alternatives. The book's originality comes from the wide-range of new case-study material it presents, the conceptual approaches it offers for thinking about development alternatives, and the practical suggestions for NGOs. At the heart of this book is the argument that NGOs can and must re-engage with the project of seeking alternative development futures for the world's poorest and more marginal. This will require clearer analysis of the contemporary problems of uneven development, and a clear understanding of the types of alliances NGOs need to construct with other actors in civil society if they are to mount a credible challenge to disempowering processes of economic, social and political development.

Twenty years after NGOs first emerged as objects of development research, much of the research on non-governmental organisations (NGOs) and development to date has been of a variable quality. While much useful work has been done, the development NGO research field is nonetheless characterised by a combination of an over-identification with NGOs, an excessive emphasis on technical/organisational issues and a lack of theoretical-contextual analysis. The result has been work that often bows to policy rhetoric and uncritically and unhelpfully serves to sustain a set of myths about NGOs and their performance - of both a positive and a negative kind. This volume seeks to present less well-rehearsed perspectives. Its thirteen chapters are each written by authoritative researchers in the field. The book has two main objectives: to describe and interpret key aspects of NGOs' changing roles in development, and to present new analytical approaches. A key priority is to present work that is rooted in stronger theoretical frameworks than has previously been the case, while still maintaining a relevance to policy and practice. The authors represented here are critical of many of the theories and concepts that frame the discourse on development NGOs and many of them propose alternative analytical approaches. In particular they seek to analytically integrate the international aid system in theoretical schemas that seek to explain NGOs and their roles in development. The overall aim of the book is to move forward the critical research agenda on NGOs and development by challenging its normative biases, using approaches drawn from a range of disciplinary perspectives including historical ethnography, organizational studies, political science, critical theory and anthropology.

Written to provide guidance for civil society organizations and their client groups, this book examines the role of NGOs in the development processes on the African continent. It raises questions about the influence of funding agencies over the NGOs they support and explores the challenges NGOs face. The book argues that increased knowledge and cooperation on all parts is essential to achieve sustainable development. This book also concludes that sustainable development activities are not beneficial to every community in Africa. Taking into consideration globalization and studies of sub-Saharan countries, this book concludes that news models of leadership are necessary for the success of Africa, and NGOs are a vital part of achieving that development.