Supply Chain Management (SCM) has become an important area of focus for any business that wishes to remain competitive. It is especially integral to managing successful Small and Medium-sized Enterprises (SMEs). In recent years, there has been a growing interest in how SCM can be used to create value for SMEs. The development of SCM systems in SMEs has been a key factor in their success. SCM can provide SMEs with an understanding of their supply chain, enabling them to better manage their resources and ensure that their products and services meet customer demand. It also provides an opportunity to reduce costs and improve customer service. The book enables SMEs to better understand the complexities of the supply chain process and provides insights into the best practices for Sustainable Supply Chain Management (SSCM), Customer Relationship Management (CRM), Corporate Social Responsibility (CSR) and Customer Satisfaction and Service (CSSCM). There are the challenges of managing a supply chain in SMEs and suggestions on how to increase efficiency and reduce costs by including methods of inventory management, vendor selection and the use of technology. The book provides an invaluable resource for anyone involved in the supply chain practice and study, whether as a business owners, employees, researchers or students. It offers an in-depth exploration of the various facets of SCM and provides readers with valuable insights into the complexities of managing the supply chain in the SME sector.

Supply Chain Design and Management introduces the concept of a sharing mechanism that will ensure the sustainability of a supply chain by fair distribution of costs and benefits. This book provides a holistic view of the supply chain from product development, purchasing, manufacturing, distribution and storage, to retailing. The presentation of the enabling technologies in supply chain management will help companies better understand their options. § Provides a step-by-step framework for designing supply chains at the strategic level § Written for those who deal with the supply chains on a day-to-day basis as well as those new to the field § Provides a synthesis of best practices for managing supply chains at the tactical level § Provides a review of the state-of-the-art in enabling information technologies and business applications § Explains the concepts with examples from the industry and simple mathematical formulations § Is accessible to graduate students for an excellent understanding of how supply chains work and can join the industry armed with the knowledge of the workings of supply chains

Starting out with Supply Chain Management means being unsure about what to do, how to start and how to get the most out of it; preparing for success, and avoiding failure. There is enormous satisfaction in seeing the change succeed, overcoming the obstacles in the way to reap the rewards and benefits that using Supply Chain Management brings. Don't embark on the change unprepared or it will be doomed to fail. But it's my guess that since you're reading this, the forces of change have already been set in motion, and there is no going back. What you need is the resources, knowledge, and confidence required to overcome uncertainty and face Supply Chain Management changes. The job can be accomplished by having a roadmap and experiences from previous Supply Chain Management changes. This is where this book is your guide and roadmap. You will be able to relate to the experiences laid out in its resources covering all aspects of any Supply Chain Management initiative. Use it, and its INCLUDED resources, to get a strong foundation. It will provide aid, advice, blueprints, road maps en templates when you need it most. The book reflects the reality that the fastest way to learn about Supply Chain Management is from experiences, knowing about the ins and outs of employment and career developments, trends and popularity, relevant knowledge and patents AND the INCLUDED downloadable resources on Supply Chain Management Blueprints, Templates and Presentations. Whatever makes you decide to take on the change: growing business initiatives or career development plans, you are ready for a Supply Chain Management Change. The book and accompanying toolkit is your gateway and will fully support your commitment in moving forward and energize yourself and others.

Julia Wolf investigates the theoretical aspect of SCM by analyzing the evolution SCM research has undergone and by assessing the question whether SCM research can be considered a scientific paradigm as of today.

John Gattorna and Deborah Ellis are long-term collaborators on the design and management of enterprise supply chains. Dr John Gattorna has been one of the most influential voices in the development of the modern supply chain. His long-held vision of the supply chain as the central nervous system of an organisation and as a major source of competitive advantage if done well has inspired both supply chain professionals and CEOs. To support this vision, he has led the development of frameworks and tools to guide design using customers as the sole frame-of-reference, thus ensuring precise alignment between enterprise supply chains and the markets/customers they serve.In 2018 John was awarded the Council of Supply Chain Management (CSCMP) Distinguished Service Award for his contribution to the profession, and in the same year was inducted into the CSCMP Hall of Fame. Deborah Ellis has consulted with leading companies for over 20 years on logistics and supply chain strategy. Like John Gattorna, the emphasis of her work has been on developing tailored supply chains that generate market advantage. She has worked with him, and partnered with clients, to apply, refine and extend the frameworks and methodologies that simplify the supply chain task, while generating value for the customer and the business. Since 2017 they have together presented the Global Supply Chain Thought Leadership Retreat Series for senior supply chain executives in the Asia Pacific, South Africa and Europe. These by-invitation-only events have been very well received, and this book has evolved from the research and discussions associated with those events.

Competitive Advantage in SMEs draws on up-to-date empirical evidence to illustrate how SMEs can become more innovative through the introduction of new products and services. Discusses the effective and efficient use of information technology by broadening management skills and knowledge.

Supply chain performance will be a key indicator of overall corporate success into the next century. This book, edited by logistics and supply chain expert John Gattorna, and with international contributions, presents unpublished material on next generation thinking about the management of the supply chain. Based on the recently developed strategic alignment model it shows how external market dynamics, the company's strategic response, and internal capability must be aligned if competitive advantage is to be achieved. Supply chain management is a strategic challenge demanding top level management attention. This book tackles the subject at that strategic level to help companies reposition their supply chains successfully. The book then offers the vital link between strategy setting and implementation, providing comprehensive coverage of the main areas of execution, and making it an essential compendium on all aspects of the subject. With case studies from major organizations from around the world, it is a 'must' read for anyone wishing to be at the forefront of international supply chain management thinking. Strategic Supply Chain Alignment brings together for the first time the world's leading logistics professionals, management consultants and academics to offer their insights and experiences on the latest supply chain management techniques. This collection of previously unpublished material offers the reader a unique opportunity to identify the hot issues, discover emerging strategies and uncover key industry and market perspectives. Divided into five sections which reflect the important components of the strategic alignment model, the book covers: The market: Customer value creation and segmentation, and the rationale behind the integration of supply with demand. Strategic response: Considers channel strategy, supply chain configuration and operations and distribution management. Culture: Adopting organization options which focus on deliv