A volume of mentoring principles to integrate minorities, improve community relations and harness the creative potential of different perspectives.

"I knew I was going to enjoy this book before I started to read it, as to any passionate, mentoring enthusiast, the list of contributors reads like a 'who's who' in the best of mentoring with chapters by some of the greatest global thought leaders and practitioners in mentoring ... This book is a great reference for anyone wanting to set up a diversity mentoring programme of any type, as many of the lessons are very transferable. It is also such a joy to read of the richness of learning that mentoring can bring to mentors and mentees alike, a real treasure for the bookshelf of anyone interested in mentoring programmes." The International Journal of Mentoring and Coaching, Volume X Issue 2, December 2012 "This comprehensive but concise book will be useful for any coach or integrative coach who is engaged in supervision, wanting to train as a supervisor, or seeking to understand more about the supervision perspective." AICTP Journal, November 2012 "Developing Successful Diversity Mentoring Programmes fills a gap in the mentoring literature. The editors introduce the topic of diversity with sensitivity and awareness. They then bring together a comprehensive range of real case studies that provide a wonderful resource of examples of diversity mentoring programmes across a wide range of disability, gender, race and culture contexts. The case studies themselves examine necessary programme processes, such as matching and also consider the challenges and lessons learned. The book is informed, insightful and inspiring and will be of immense use to the mentoring community." Dr Elaine Cox, Director of Postgraduate Coaching and Mentoring Programmes, Oxford Brookes University, UK "This book provides insightful analyses of diversity mentoring principles and their application to real world practice. It is highly timely, internationally relevant and should appeal to scholars, policy makers and practitioners. In these pages you will find a rich mixture of the best examples of mentoring case studies, which shows intersections between diversity groups. The book is particularly significant in amplifying differing voices by not attempting to standardise language used by case studies' contributors. Through the reflective questions in all sections, I think the authors have done an outstanding job in promoting engagement with readers." Professor Uduak Archibong, Professor of Diversity, University of Bradford, UK "As a diversity practitioner working for a multi-national organisation, I found this a great manual to dip in to for ideas and advice on how best to use mentoring as a means of driving behavioural and organisational change. The case studies are many and varied and offer bite sized and very practical lessons. When mentoring works, it affords both parties the opportunity for personal growth, increased self awareness and increased understanding of different perspectives - all of which are essential to truly value difference. These qualities are the foundations for that sense of inclusion that we all strive for in our daily lives." Sarah Churchman, Human Capital Director, Head of Diversity, Inclusion & Employee Wellbeing, PricewaterhouseCoopers LLP, London, UK Mentoring has become an essential ingredient in the success of diversity management in the workplace and in achieving societal change to accommodate and value difference. This case book brings together a wide range of approaches to designing, implementing, sustaining and evaluating mentoring programmes. It explores what makes mentoring work in a diversity context, and what undermines it; what constitutes good practice and what to avoid. The international case studies cover many different aspects of difference, including race, culture, physical and mental disability, gender and sexual preference, Thoughtful analysis of these cases reveals many practical lessons for what does and doesn’t work well in different contexts. Edited by three leading authorities in the field, this case book is an essential companion for anyone aiming to establish a mentoring programme in the areas of equal opportunities, diversity management, or leveraging diversity. Countries represented in the book: Australia, Argentina, Canada, Denmark, Great Britain, Germany, Luxembourg, Norway, South Africa, and USA. Contributors Penny Abbott, Olu Alake, Raymond Asumadu, Dellroy Birch, Merridee Bujaki, Maggie Clarke, David Clutterbuck, Jane Cordell, Giulia Corinaldi, Patricia Pedraza Cruz, Tulsi Derodra, Pamela M. Dixon, Nora Dominguez, Jennybeth Ekeland, Gifty Gabor, Coral Gardiner, Tim Gutierrez, Julie Haddock-Millar, Christina Hartshorn, Susanne Søes Hejlsvig, Rachelle Heller, Malcolm Johnson, Rita Knott, Frances Kochan, James W. Koschoreck, Alan Li, Catherine Mavriplis, Norma T. Metz, Elisabeth Møller-Jensen, Dra. Silvia Inés Monserrat, Françoise Moreau-Johnson, Catherine Mossop, Loshini Naidoo, Jonelle Naude, Leyla Okhai, Nwamaka Onyiuke, Louise Overy, Martin Parsonage, Shari Lawrence Pfleeger, Cherry Potts, Kirsten M. Poulsen, Peter Quinn, Ann Rolfe, Michail Sanidas, Clive Saunders, Kolarele Sonaike, Lynn P. Sontag, Charlene Sorensen, Jenepher Lennox Terrion, Kimberly Vappie, Cynthia Miller Veraldo, Helen Villalobos, Dieter Wagner, Nelli Wagner, Carol Ann Whitaker, Keith Whittlestone, Helen Worrall, Shaun Wilson-Gotobed and Derek Yee.

The third edition of this popular, practical and authoritative book has been revised and updated, with two new chapters. It is aimed at coaches, mentors and clients and features: Nine key principles of effective coaching and mentoring, showing how to apply them Discussion of differences between coaching and mentoring across different contexts and sectors Ideas about how to be an effective coach or mentor and how to be an effective client Self-development checklists and prompts, and a wealth of interactive case material New chapter on useful approaches and models The Skilled Helper model and how to apply it to coaching and mentoring A range of tried and tested tools and techniques Ethical issues, reflective practice and supervision New chapter in which coaches and mentors share experiences from Business, Health, Education & the Public Sector "So many people think that mentoring is simple – you just pass on what you know from the pinnacle of your wisdom and experience. In fact when well done it is the art that conceals art. Similarly there is an art in making what is not simple sound accessible and do-able, which is exactly what this book does. It breaks the news very gently and very clearly that successful mentoring and coaching is nothing like as easy as it looks, either to be a good mentor or to be a good mentee. Throughout the book the message is clear: being a coach or mentor is very different from the expert helper role familiar to most managers - a lot more difficult and a lot more effective and here is how to do it." Jenny Rogers, Executive Coach and author of Coaching Skills: The Definitive Guide to Being a Coach, Fourth Edition (Open University Press, 2016), UK "The third edition of Coaching & Mentoring at Work has been revised and updated. There are two new chapters: 'Coaching & Mentoring Approaches and Models', and 'Glimpses of Coaches and Mentors at Work'. Readers of the previous editions have valued the focus on effective and ethical practice as well as the clear links between principles, approaches, skills, tools, techniques and interactive case examples. This latest edition continues to be an excellent resource for coaching and mentoring purchasers, providers and students." Gerard Egan, Professor Emeritus, Loyola University, Chicago, USA "It is great to see this new updated edition of Mary Connor and Julia Pokora’s book, which shows how much is developing and changing in this fast moving field." Peter Hawkins, Professor of Leadership, Henley Business School, Chairman of Renewal Associates, author of many books including Creating a Coaching Culture (Open University Press, 2012) and Leadership Team Coaching (2014), UK "This new edition from Connor and Pokora has some new and interesting additions. In the ten years since the first edition, much has happened in the coaching and mentoring world. The highlighting of ethical issues in Part 1 of the book recognises that the coaching and mentoring worlds have become much more aware of ethical concerns. The addition of insights into the variety of models for coaching and mentoring and the practical nature of Part 2 of the book is welcome and the shift of focus in Part 3 to Coach and Mentor Development reflects contemporary debate. Written in a practical and accessible style, this book is a must for those working with coaching and mentoring." Professor Bob Garvey, Managing Partner, The Lio Partnership, UK "When this book was first published in 2007 it immediately became an invaluable reference and source of guidance for the part of my work involved with the development mentoring of engineers and engineering project management professionals. The restructured content and additional material provided by the third edition

The number of women in senior management remains stubbornly low. Women Who Succeed examines the real life experiences of forty-six senior women who have 'made it' into senior management. It considers the strategies that these women adopted, the support they received and the relationships they formed in building their careers.

Although cultural issues have a powerful influence on the failure and success of mentoring programs and relationships, there is scant research on this area and little in the way of guidelines that practitioners can use to help assure mentoring success. This book seeks to expand our knowledge and understanding of this topic and to foster the use of this information to enhance practice and research. The book is unique in a number of ways and will be an important resource for all those engaged in mentoring endeavors and for those conducting research in this area. First, it presents research findings on the cultural impact of mentoring at the individual relational level, at the organizational level, and within the structures of the society. Secondly, the chapters describe mentoring from an international perspective including programs from Africa, Australia, Canada, Finland, India, Ireland, Korea, Scotland, Sweden and the United States. Third, the book is research based and yet, can be easily applied to practice. Chapters provide information on lessons learned and also include reflective questions to enable the reader to delve more deeply into the constructs and findings in order to apply them to their own practice and research. This makes the book an ideal resource for training mentors and mentees, for designing mentoring programs, for teaching about mentoring, and for establishing and maintaining mentoring relationships. It also will be of value to those who are engaged in conducting research on how to create and maintain successful mentoring relationships and programs. Endorsements All mentoring relationships are diverse. Indeed, it is the difference between mentor and mentee that creates the potential for co-learning. Mentoring that bridges cultural gaps opens the way to an exchange of understanding about both internal and external assumptions and perspectives (how each of us thinks and how the world functions for each of us). In this book, the editors and contributors demonstrate the diversity of diversity, with particular focus on education in different societies. I recommend it as essential background reading for anyone designing mentoring programmes, in which cultural diversity will be a significant dynamic. Dr David Clutterbuck, Special Ambassador, European Mentoring and Coaching Council In this boundary-spanning volume, the authors pull back the curtain on the latest evolution of mentoring theory and practice revealing that all mentoring relationships are intrinsically cultural. Not only that, the researchers present creative, empirically sound ideas for mentoring at different scales—personal encounters, networked communities, and loose collectives. This book is robustly inclusive of structural layers of mentoring differentiated by context—whether higher education, schools, or collegial communities—making meaning of cultural diversity as part of one’s inner core of relational and systematic mentoring. Practitioners of mentoring and researchers of mentoring alike should find this work important for understanding the breadth and depth of mentoring in different cultural contexts while allowing its essence to remain unfolding, rather than simply told. All mentoring professionals can gain insight and value from the diversity of theoretical orientations that capture as well as map the impact of global and cultural influences of mentoring in everyday worlds. A must read for all who care about the quality of educational relationships and about making a difference in learning settings. ~ Dr. Carol A. Mullen, Professor of Educational Leadership, Virginia Tech, University Council for Educational Administration (UCEA) Plenary Session Representative (PSR)

Globalization and the resulting internationalization of universities is driving change in teaching, learning, and what it means to be educated. This book provides exemplars of how the Communication discipline and curriculum are responding to the demands of globalization and contributing to the internationalization of higher education. Communication as a discipline provides a strong theoretical and methodological framework for exploring the benefits, challenges and meanings of globalization. The goal of this book, therefore, is to facilitate internationalization of the communication discipline in an era of globalization. Section one discusses the theoretical perspectives of globalism, internationalization, and the current state of the Communication discipline and curriculum. Section two offers a comprehensive understanding of the role, ways, and impact of internationalizing teaching, learning, and research in diverse areas of study in Communication, including travel programs and initiatives to bring internationalization to the classroom. The pieces in this section will include research-based articles, case studies, analytical reviews that exam key questions about the field, and themed pieces for dialogue/debate on current and future teaching and learning issues related to internationalizing the Communication discipline/curriculum. Section three provides an extensive sampling of materials and resources for immediate use in internationalization in communication studies; sample syllabi, activities, examples, and readings will be included. In sum, our book is designed to enable communication curriculum and communication courses in other disciplines to be internationalized and to offer different approaches to enable faculty, students, and administrators to incorporate and experience an internationalized curriculum regardless of time and financial limitations. This book is notable as a professional development resource for individuals both inside and outside the communication discipline who wish to incorporate a global perspective into their research and classrooms.

Mentoring is the most cost-efficient and sustainable method of fostering and developing talent within your organization. It can be used to stretch talented individuals, power diversity programmes and ensure that knowledge and experience is successfully handed down. As such, the benefits of a mentoring programme are numerous: the mentee receives a helping hand to identify and achieve goals, and the mentor gets the satisfaction of helping others to develop. Organizations offering mentorship gain from improved employee performance and talent retention. Everyone Needs a Mentor explains what mentoring is, what various models there are and how these differ from coaching. It shows you how to make a business case for mentoring and then how to set up, run and maintain your own programme. This fully revised 5th edition of Everyone Needs a Mentor has been revised and updated to include a wealth of international case studies alongside developments in the field such as multinational mentoring, maternity mentoring and the impact of social media on mentoring.