Develop an Affirmative Action Program as a Risk Management Tool Using a simple, step-by-step format, author Dennis E. Kaiser shows you how to create a compliant AAP and use these results in your human relations risk management program. Your Easy Guide to Affirmative Action Development and Risk Management Program Create a compliant Affirmative Action Program Enhance Your Risk Management Program Equal Opportunity Survey Examined Implement the Latest Changes Made by OFCCP Compensation Analyses Explained Understand OFCCP Compliance Procedures

This book introduces human resources to practitioners and students in all disciplines related to health care and health service. It covers important topics such as recruitment, training, termination, legal issues, labor unions, and more. Each chapter is introduced by a case study related to the material that follows and is resolved at the conclusion of each chapter along with expert commentary and practical suggestions that can be used in the real world. Many examples and a number of sample forms and documents are included. This edition has been re-organized to reflect a better chapter flow and organization, and offers: all data updated throughout; a new section on health care legislation; a new section in each chapter, "Customer Service Box", that emphasizes the importance of customer service in the context of the material presented in the chapter; and completely revised instructor ancillary material. --

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