Designing Conflict Management Systems
Title | Designing Conflict Management Systems PDF eBook |
Author | Cathy A. Costantino |
Publisher | Jossey-Bass |
Pages | 280 |
Release | 1996 |
Genre | Business & Economics |
ISBN |
As social stresses escalate and organizations experience more turbulence and uncertainty, conflict in the workplace is on the rise. This book presents a clear, step-by-step approach for developing and evaluating conflict management systems within any organization.
Dispute System Design
Title | Dispute System Design PDF eBook |
Author | Lisa Blomgren Amsler |
Publisher | Stanford University Press |
Pages | 406 |
Release | 2020-06-02 |
Genre | Law |
ISBN | 1503611361 |
Dispute System Design walks readers through the art of successfully designing a system for preventing, managing, and resolving conflicts and legally-framed disputes. Drawing on decades of expertise as instructors and consultants, the authors show how dispute systems design can be used within all types of organizations, including business firms, nonprofit organizations, and international and transnational bodies. This book has two parts: the first teaches readers the foundations of Dispute System Design (DSD), describing bedrock concepts, and case chapters exploring DSD across a range of experiences, including public and community justice, conflict within and beyond organizations, international and comparative systems, and multi-jurisdictional and complex systems. This book is intended for anyone who is interested in the theory or practice of DSD, who uses or wants to understand mediation, arbitration, court trial, or other dispute resolution processes, or who designs or improves existing processes and systems.
Getting Disputes Resolved
Title | Getting Disputes Resolved PDF eBook |
Author | William L. Ury |
Publisher | Jossey-Bass |
Pages | 240 |
Release | 1988-11-25 |
Genre | Business & Economics |
ISBN |
This book offers tested guidelines for designing a dispute resolution system that will help handle conflicts effectively on an ongoing basis - and avoid the damaging costs of attorneys fees, lost production, and emotional injury.
Designing Together
Title | Designing Together PDF eBook |
Author | Dan Brown |
Publisher | Pearson Education |
Pages | 289 |
Release | 2013 |
Genre | Art |
ISBN | 0321918630 |
The increasing complexity of design projects, the greater reliance on remote team members, and the evolution of design techniques demands professionals who can cooperate effectively. Designing Together is a book for cultivating collaborative behaviors and dealing with the inevitable difficult conversations. Designing Together features: 28 collaboration techniques 46 conflict management techniques 31 difficult situation diagnoses 17 designer personality traits This book is for designers: On teams large or small Co-located, remote, or both Working in multidisciplinary groups Within an organization or consulting from outside
Conflict Management for Managers
Title | Conflict Management for Managers PDF eBook |
Author | Susan S. Raines |
Publisher | John Wiley & Sons |
Pages | 357 |
Release | 2012-12-14 |
Genre | Business & Economics |
ISBN | 1118415485 |
“Raines masterfully blends the latest empirical research on workplace conflict with practical knowledge, skills, and tools to effectively manage and prevent a wide range of conflict episodes. This is a highly applicable ‘top shelf book’ that will assist anyone from the aspiring manager to top level management and leadership in the public, private, and nonprofit sectors. It will also be a fast favorite of professors, trainers, and students of business and conflict management.” - Brian Polkinghorn, Distinguished Professor, Center for Conflict Resolution, Salisbury University. “With her broad dispute resolution, teaching, and editing experience, Susan Raines is uniquely qualified to organize what is known about conflict management in the workplace. She has succeeded in providing private, public, and nonprofit managers with accessible concepts and tools to deal effectively with the internal and external conflicts they must confront every day. Essential reading for all managers!” - Alan E. Gross, senior director, training coordinator, New York Peace Institute “After reading an advance copy of Raine’s impressive book, I can’t wait to begin to use it as a seminal text in my classes in organizational conflict. I am amazed at her ability to cover so well such disparate subjects as systems design, public policy disputes, small and large group processes, customer conflicts, conflicts in a unionized environment, and conflicts within regulatory contexts. Her user-friendly writing style is enhanced by her salient examples of exemplary and mistake-laden practices within public and private sector organizations. A ‘must-read’ for scholars, students, and practitioners interested in organizational conflict.” - Neil H. Katz, professor, Conflict Analysis and Resolution, Nova-Southeastern University “Conflict management skills are essential to a manager’s success. Raines, a leading scholar and practitioner, provides a comprehensive and strategic new guide to these critical skills and how to use them in any organization.” - Lisa Blomgren Bingham, Keller-Runden Professor of Public Service, School of Public and Environmental Affairs, Indiana University
Controlling the Costs of Conflict
Title | Controlling the Costs of Conflict PDF eBook |
Author | Karl A. Slaikeu |
Publisher | John Wiley & Sons |
Pages | 253 |
Release | 2012-07-16 |
Genre | Business & Economics |
ISBN | 1118502779 |
Written for non-experts in jargon-free language, this work shows how to create systems within organizations that preempt the monetary, strategic, and emotional costs associated with on-the-job conflict. Its clear and simple approach translates advanced concepts into practical how-tos and provides readers with four guiding principles they can follow to create conflict control systems of their own. Amply illustrated with real-world examples, it details the policies, procedures, and practices that make for successful control systems and tells precisely how to implement them.
The Oxford Handbook of Conflict Management in Organizations
Title | The Oxford Handbook of Conflict Management in Organizations PDF eBook |
Author | William K. Roche |
Publisher | Oxford Handbooks |
Pages | 577 |
Release | 2014-05 |
Genre | Business & Economics |
ISBN | 0199653674 |
New ways of managing conflict are important features of work & employment in organizations. World's leading scholars examine range of innovative alternative dispute resolution practices, drawing on international research, scholarship, covering case studies of major exemplars & developments in different parts of global economy. Aust & NZ content.