In today's dynamic health care environment, medical assistants are playing an increasingly important role. DELMAR'S ADMINISTRATIVE MEDICAL ASSISTING, Fifth Edition, helps you gain the knowledge and skills needed to succeed in this rewarding, rapidly growing field. Known for its thorough coverage, extensive technical detail, and accurate, up-to-date content, this proven book covers clinical tasks such as taking patients' medical histories, recording vital signs, explaining procedures, and assisting care providers during exams, as well as administrative duties including managing patient information, electronic medical records (EMR), insurance documentation, billing, and bookkeeping. In addition, chapter material and learning objectives are clearly mapped to ABHES, CAAHEP, and MAERB competencies, with an increased focus on professionalism and personal effectiveness, to help you hone practical, real-world skills and prepare for certification. The guide also supports effective learning with a variety of online resources to help you make the most of your study time, including interactive quizzes for self-assessment and the popular Critical Thinking Challenge application.

Delmar's complete learning system prepares students to become multiskilled medical assistants for the 21st Century! This full-color administrative medical assisting textbook is part of a dynamic learning system that includes a free skills CD-ROM bound to the text, workbook, and instructor-support materials. Together, these learning tools integrate essential and advanced competencies set forth by the AAMA's Role Delineation study, emphasizing interpersonal communications and changes in the health care setting including Standard Precautions and managed care. The text is written not by just one or two individuals, but by many talented experts who provide students with a thorough understanding of administrative medical assisting fundamentals. The entire learning system is complemented by "real-life" characters and scenarios from the field of medical assisting--a feature not found In any other text!