In 1908, after decades of struggling with a public administration undermined by systemic patronage, the Canadian parliament decided that public servants would be selected on the basis of merit, through a system administered by an independent agency: the Public Service Commission of Canada. This history, celebrating the 100th anniversary of the Commission, recounts its unique contribution to the development of an independent public service, which has become a pillar of Canadian parliamentary democracy.

In 1908, after decades of struggling with a public administration undermined by systemic patronage, the Canadian parliament decided that public servants would be selected on the basis of merit, through a system administered by an independent agency: the Public Service Commission of Canada. This history, celebrating the 100th anniversary of the Commission, recounts its unique contribution to the development of an independent public service, which has become a pillar of Canadian parliamentary democracy.

In 1908, after decades of struggling with a public administration undermined by systemic patronage, the Canadian parliament decided that public servants would be selected on the basis of merit, through a system administered by an independent agency: the Public Service Commission of Canada. This history, celebrating the 100th anniversary of the Commission, recounts its unique contribution to the development of an independent public service, which has become a pillar of Canadian parliamentary democracy.

In 1908, after decades of struggling with a public administration undermined by systemic patronage, the Canadian parliament decided that public servants would be selected on the basis of merit, through a system administered by an independent agency: the Public Service Commission of Canada. This history, celebrating the 100th anniversary of the Commission, recounts its unique contribution to the development of an independent public service, which has become a pillar of Canadian parliamentary democracy.

Informed authors from across Canada examine recession-related policy fields, including the Canadian banking system, new industrial policy pressures such as the automotive industry bailout, policies in science, technology, and innovation, and suggestions about how to resist the United States' "buy America" trade policies. The chapters in this volume also consider Canada's national, regional, and political divisiveness, the impact of the dynamic Obama Administration on Canadian domestic affairs, and governance during a time of minority government.

In The Black Hole of Public Administration experienced public servant Ruth Hubbard and public administration iconoclast Gilles Paquet sound a wake-up call to the federal public service. They lament the lack of "serious play" going on in Canada's public administration today and map some possible escape plans. They look to a more participatory governance model -"open source" governing or "small g" governance - as a way to liberate our public service from antiquated styles and systems of governing. --

In the past ten years, Canadians have witnessed a renaissance in the delivery of government services. New service organizations are cropping up across the country and accomplishing extraordinary things. Efforts are being made to consult citizens on how to improve and integrate services. Considerable resources are being invested in measuring and showcasing performance improvement. This book probes the central dimensions of service reform efforts from a variety of perspectives and answers some pressing questions: How can we make better decisions about service delivery? How should we measure service delivery performance? How should we engage users of government services? How can we create a service culture? How can we use the internet more effectively? Approaching service delivery as not merely technical but inherently political and controversial, the authors look beyond the rhetoric to see what has actually been achieved and what obstacles confront further improvements.